Sherna Anne

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Sherna Anne asked a question: — 13 months ago
GH : GameHouse : It's good to game.         --------------------Hi Sherna2005,We'd love to hear what you think of our customer service.Please note that this is purely based on your interaction with the representative. If your issue/ question is still unresolved, please do not rate this ticket.Instead please respond to the last email you received from our Customer Support Team. If you haven't seen the response from our Customer Support Team, please check your spam folder, or send them another message by email via take a moment to answer one simple question by clicking either link below:How would you rate the support you received?Good, I'm satisfiedBad, I'm unsatisfiedHere's a reminder of what your ticket was about:Birgit (GameHouse Support)Dec 6, 11:08 CETHi Sherna,Thanks for getting in touch with GameHouse Support for games downloaded from is a dedicated support team for the GameHouse games downloaded from the app stores, Steam and Facebook Gameroom. Please send a new email to the Mobile support team to and they'll be happy to help :)To have your inquiry answered as quickly as possible, please do not forward this email, but rather submit a new request.Enjoy your day!Kind regards,BirgitGameHouse SupportSherna2005Dec 3, 15:09 CETI bought the full package of Sally’s Salon on my IPad. I deleted the app then downloaded it again. I can’t restore my levels on my iPad. Also saying there’s no record of me buying the $9.99 package. Pls helpThis email is a service from GameHouse Support. Delivered by Zendesk. Copyright 2000-2015 GameHouse, Inc. P.O. Box 91123, Seattle, WA 98111-9223.[1G72O7-G3Q6]