Based on reviews from trusted online sites, combined with information from Hoopla Digital's website, it appears that Hoopla Digital performs performs below average in terms of customer support when compared to other streaming service subscriptions.
Based on one review posted on amazon.com, it appears that Hoopla Digital received poor ratings for customer support. See the full review here. Specifically, this reviewer pointed out the following:
And before Hoopla can respond, I have been emailing with their support team for weeks. They are not very responsive -- typically several days pass before I hear from them.
Learn more at the company's website.
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— reviewed Hoopla Digital on July 7, 2020, Read all 2 customer service reviews.