The Top 10 Ranked by Customer Service (January 2021)
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Based on reviews posted on popular review sites as well as from YouTube TV's website, YouTube TV performs very well in terms of customer support relative to other streaming service providers.
Based on information published by YouTube TV, they have excellent support for customer support on a page posted on their website. From this page:
"We were unable to confirm fraudulent activity on the purchases. Often, these purchases were made by a family member or friend." RRiiight...I later contacted YouTube TV customer service and was offered a full refund. The customer service rep did a great job of working with me. Faith restored.
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— reviewed YouTube TV on December 16, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from Philo's website, Philo performs very well in terms of customer support relative to other .
The review site amazon.com gives Philo excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:
They have awesome customer service that you can call directly.
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— reviewed Philo on January 15, 2021, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from Movies Anywhere's website, Movies Anywhere performs very well in terms of customer support relative to other streaming service providers.
The review site amazon.com gives Movies Anywhere excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:
I have used tech support for one issue (code already used by someone else.). They responded within 20 minutes, late night. The back and forth was useful and friendly. Issue solved.
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— reviewed Movies Anywhere on June 28, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from TCM's website, TCM performs very well in terms of customer support relative to other streaming service providers.
Based on information published by TCM, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:
The customer service is super impeccable!!!!!! Bina answers any questions you may have and helps you understand why the correct answer is what it is. Furthermore, she wants to make sure you pass and will even go the extra mile to reach out to you if you appear to be shying away from taking the exam. The videos are full of helpful tidbits never learned before!! Thank you so much.
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— reviewed TCM on July 4, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from fuboTV's website, fuboTV performs very well in terms of customer support relative to other .
One reviewer on amazon.com said fuboTV performs well on customer support relative to its peers. You can read the full review here. From this review:
One very important thing that is FANTASTIC is their customer service. Very extremely impressed with every rep I've spoken with, whether it was a billing or a tech question. Knowledgeable, personable, genuinely helpful. Can't emphasize enough how important that is!
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— reviewed fuboTV on January 15, 2021, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from DAZN's website, DAZN performs very well in terms of customer support relative to other streaming service providers.
One reviewer on flixed.io said DAZN performs well on customer support relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:
It’s easy to access DAZN’s customer support agents when you need them.
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— reviewed DAZN on July 6, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from Blaze TV's website, Blaze TV performs very well in terms of customer support relative to other streaming service providers.
One reviewer on sitejabber.com said Blaze TV performs well on customer support relative to its peers. You can read the full review here. From this review:
The customer service was outstanding!!! Everyone was friendly and helped us with whatever we needed!!! The manager and staff are truly one of a kind!! My husband (Mike) and I would encourage everyone to try this fresh made in front of you pizza!!! It's delicious and the service made it even better!!!
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— reviewed BlazeTV on July 5, 2020, Read all 2 customer service reviews.
Based on ratings published by trusted online review sites as well as information from Viki's website, Viki performs average to better than average in terms of customer support compared to other .
Based on a review posted on amazon.com, Viki was rated as fairly average for customer support relative to competing . Check out the entire review here. From this review:
I sent a report in to Viki's customer service explaining the situation, asking what could be done. My entire three free preview days have passed and I still haven't received a response. I sent a follow-up comment on my ticket and I /STILL/ haven't gotten a reply. This is disgusting. Just appalling customer service.
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— reviewed Viki on January 15, 2021, Read all 2 customer service reviews.
Based on ratings published by trusted online review sites as well as information from Plex's website, Plex performs average to better than average in terms of customer support compared to other .
Based on a review posted on amazon.ca, Plex was rated as fairly average for customer support relative to competing . Check out the entire review here. Here's a brief quote from this review:
No customer support at all and FAQ on website repeated something over again and you need rely on forums which sucks.
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— reviewed Plex on January 15, 2021, Read all 2 customer service reviews.
Based on ratings published by trusted online review sites as well as information from Peacock's website, Peacock performs average to better than average in terms of customer support compared to other streaming service subscriptions.
Based on a review posted on vpnmentor.com, Peacock was rated as fairly average for customer support relative to competing streaming service providers. Check out the entire review here. From this review:
The customer support assistant I spoke to was very pushy and I had to persevere to get my claim processed. However, once submitted, I got my money back within 10 business days.
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— reviewed Peacock TV on September 7, 2020, Read all 2 customer service reviews.
Per online reviews as well based on researching Vudu's website, Vudu performs average to slightly below average in terms of customer support when compared to other streaming service providers.
The online review website bestcompany.com, gave Vudu slightly below average ratings when it comes to customer support versus other streaming service providers. See the full review on bestcompany.com's site. From this review:
Vudu customer service responds to check my filters and a second response saying they're; "unable to locate" the missing movies which is the whole problem.
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— reviewed Vudu on June 15, 2020, Read all 2 customer service reviews.
Per online reviews as well based on researching HBO Max's website, HBO Max performs average to slightly below average in terms of customer support when compared to other streaming service providers.
Based on a review posted on tomsguide.com, HBO Max was rated as fairly average for customer support relative to competing streaming service providers. Check out the entire review here. Specifically, this reviewer pointed out the following:
The 10,000 hours of film and TV history contained within HBO Max can be hard to sort through due to the service's not-so-helpful set of menus and screens.
Based on one review posted on amazon.com, it appears that HBO Max received poor ratings for customer support. See the full review here. From this review:
Had a problem getting the app to work contacted support they could not fix the issue needed to send up for further investigation still have not heard back or fixed the issue. Terrible customer service
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— reviewed HBO Max on December 14, 2020, Read all 2 customer service reviews.
Based on reviews from trusted online sites, combined with information from Crave's website, it appears that Crave performs performs below average in terms of customer support when compared to other streaming service subscriptions.
Based on one review posted on amazon.com, it appears that Crave received poor ratings for customer support. See the full review here. From this review:
Customer service is poor with slow (if at all) response time. Only positive part is that the first month of Crave is free.
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— reviewed Crave on June 21, 2020, Read all 2 customer service reviews.
Based on reviews from trusted online sites, combined with information from Pure Flix's website, it appears that Pure Flix performs performs below average in terms of customer support when compared to other .
Based on one review posted on amazon.com, it appears that Pure Flix received poor ratings for customer support. See the full review here. Specifically, this reviewer pointed out the following:
Called Customer Service and sat on hold for over 20 minutes until they shut their phones off. Not a good way to conduct business. Cancelled Subscription. You want to support an organization such as this but not with this level of poor customer service.
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— reviewed Pure Flix on January 15, 2021, Read all 2 customer service reviews.
Based on reviews from trusted online sites, combined with information from Acorn TV's website, it appears that Acorn TV performs performs below average in terms of customer support when compared to other streaming service subscriptions.
Based on one review posted on amazon.com, it appears that Acorn TV received poor ratings for customer support. See the full review here. Here's a brief quote from this review:
Customer service when there is a problem is virtually nonexistent.
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— reviewed Acorn TV on July 11, 2020, Read all 2 customer service reviews.