Based on reviews from trusted online sites, combined with information from Disney+'s website, it appears that Disney+ performs performs below average in terms of customer support when compared to other movies & tv.
Based on one review posted on variety.com, it appears that Disney+ received poor ratings for customer support. See the full review here. Here's a brief quote from this review:
And others said they had very long wait times of an hour or more when they tried to call Disney Plus customer service after being frustrated at not being able to log in.
Based on one review posted on techcrunch.com, it appears that Disney+ received poor ratings for customer support. See the full review here. From this review:
All across social media, users are complaining about a variety of issues — not only with the streaming service itself, but also being able to reach someone in customer support. Unfortunately, calling for help isn’t going to solve the problem here — the service is facing too many connection attempts at the same time, which is a common launch-day problem for streamers.
Learn more at the company's website.
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— reviewed Disney+ on April 2, 2020, Read all 2 customer service reviews.