The Top 10 Ranked by Customer Service (January 2021)

Based on reviews posted on popular review sites as well as from Sunny Health Fitness Smart Treadmill's website, Sunny Health Fitness Smart Treadmill performs very well in terms of customer support relative to other .

The review site amazon.com gives Sunny Health Fitness Smart Treadmill excellent ratings for customer support in a review posted on its website. From this review:

Sunny Fitness has outstanding customer service. They worked with me to get it back up and running at no cost to me. All I had to do was reach out and they were very proactive in troubleshooting the issue.

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— reviewed Sunny Health Fitness Smart Treadmill on January 15, 2021, Read all 3 customer service reviews.

Based on reviews posted on popular review sites as well as from LifeSpan Folding Treadmill's website, LifeSpan Folding Treadmill performs very well in terms of customer support relative to other smart treadmill stores.

The review site amazon.com gives LifeSpan Folding Treadmill excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:

Love the product, love the customer service even more !!

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— reviewed LifeSpan Folding Treadmill on August 20, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from XTERRA Fitness TRX4500 Treadmill's website, XTERRA Fitness TRX4500 Treadmill performs very well in terms of customer support relative to other smart treadmill stores.

The review site amazon.com gives XTERRA Fitness TRX4500 Treadmill excellent ratings for customer support in a review posted on its website. From this review:

I would definitely recommend Xterra Fitness to my friends not only for the quality of their products, but more importantly for the excellent customer service. Customer satisfaction is hard to find these days and when I experience it....I appreciate it.

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You can also check out the top 10 smart treadmill stores for customer support, or the overall best-performing smart treadmill stores on our main review grid.

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— reviewed XTERRA Fitness TRX4500 Treadmill on June 13, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from SereneLife Smart Exercise Machine SLFTRD18's website, SereneLife Smart Exercise Machine SLFTRD18 performs very well in terms of customer support relative to other smart treadmill stores.

The review site amazon.com gives SereneLife Smart Exercise Machine SLFTRD18 excellent ratings for customer support in a review posted on its website. From this review:

I posted a question here and Moshe from the manufacturer contacted me via email. HE was going to have a technician contact me but he sent me a video and with the help of the video link I was able to get it folded (the first folding required a little more pressure than we had applied). So I emailed him back to tell him he didn’t need to have the tech call me.

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— reviewed SereneLife Smart Exercise Machine SLFTRD18 on June 13, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Bowflex TreadClimber Series' website, Bowflex TreadClimber Series performs very well in terms of customer support relative to other .

The online review website amazon.com, gave Bowflex TreadClimber Series slightly below average ratings when it comes to customer support versus other . See the full review on amazon.com's site. Here's a brief quote from this review:

Customer service is a hit or miss. Once you buy it, they really don't care about following up with you or dealing with your concerns. I had it professionally assembled which was well worth the money.

The review site usa-homegym.com gives Bowflex TreadClimber Series excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:

The excellent customer service provided by Bowflex and the unique range of intense workout options are both great reasons to buy a Treadclimber for your own home gym.

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— reviewed Bowflex TreadClimber Series on January 15, 2021, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Horizon Studio Series Treadmill's website, Horizon Studio Series Treadmill performs very well in terms of customer support relative to other smart treadmill stores.

One reviewer on amazon.com said Horizon Studio Series Treadmill performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:

Customer service was fast and efficient.

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— reviewed Horizon Studio Series Treadmill on August 21, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Horizon Go Series Treadmills' website, Horizon Go Series Treadmills performs very well in terms of customer support relative to other smart treadmill stores.

One reviewer on treadmillreviews.net said Horizon Go Series Treadmills performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:

Horizon’s customer service agents are friendly and knowledgeable

One reviewer on fitrated.com said Horizon Go Series Treadmills performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:

Horizon’s customer service (based in Wisconsin) is commendable

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— reviewed Horizon Go Series Treadmills on August 19, 2020, Read all 2 customer service reviews.

Based on ratings published by trusted online review sites as well as information from NordicTrack T Series Treadmills' website, NordicTrack T Series Treadmills performs average to better than average in terms of customer support compared to other .

Based on a review posted on amazon.com, NordicTrack T Series Treadmills was rated as fairly average for customer support relative to competing . Check out the entire review here. Specifically, this reviewer pointed out the following:

Nordic Track customer is terrible. There is no human you initially talk to.

The online review website treadmilldoctor.com, gave NordicTrack T Series Treadmills slightly below average ratings when it comes to customer support versus other . See the full review on treadmilldoctor.com's site. From this review:

Their customer service department could use a reworking. Buying an Icon (NordicTrack’s parent company) product runs the risk of having to deal with long, frustrating phone calls which should go into one’s decision making.

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— reviewed NordicTrack T Series Treadmills on January 15, 2021, Read all 2 customer service reviews.

Based on ratings published by trusted online review sites as well as information from ProForm Performance Series Treadmill's website, ProForm Performance Series Treadmill performs average to better than average in terms of customer support compared to other .

Based on a review posted on amazon.com, ProForm Performance Series Treadmill was rated as fairly average for customer support relative to competing . Check out the entire review here. Specifically, this reviewer pointed out the following:

I contacted customer serve about this for help. Their response was “Unfortunately we do not have a manual for this information on the workouts. The only way to learn them is by doing them.” I think this response is unacceptable and I was very disappointed with their answer.

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— reviewed ProForm Performance Series Treadmill on January 15, 2021, Read all 2 customer service reviews.

Per online reviews as well based on researching NordicTrack Commercial Series Treadmills' website, NordicTrack Commercial Series Treadmills performs average to slightly below average in terms of customer support when compared to other smart treadmill stores.

The online review website treadmilldoctor.com, gave NordicTrack Commercial Series Treadmills slightly below average ratings when it comes to customer support versus other smart treadmill stores. See the full review on treadmilldoctor.com's site. From this review:

NordicTrack's customer service department is quite the dreaded monster

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— reviewed NordicTrack Commercial Series Treadmills on August 19, 2020, Read all 2 customer service reviews.

Per online reviews as well based on researching Goplus Adjustable Incline Treadmill's website, Goplus Adjustable Incline Treadmill performs average to slightly below average in terms of customer support when compared to other smart treadmill stores.

The online review website amazon.com, gave Goplus Adjustable Incline Treadmill slightly below average ratings when it comes to customer support versus other smart treadmill stores. See the full review on amazon.com's site. From this review:

The customer service was slow to respond, but they were at least helpful. End result, we're in the market for another treadmill.

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You can also check out the top 10 smart treadmill stores for customer support, or the overall best-performing smart treadmill stores on our main review grid.

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— reviewed Goplus Adjustable Incline Treadmill on August 24, 2020, Read all 2 customer service reviews.

Based on reviews from trusted online sites, combined with information from Bowflex BXT216 Treadmill's website, it appears that Bowflex BXT216 Treadmill performs performs below average in terms of customer support when compared to other .

Based on one review posted on amazon.com, it appears that Bowflex BXT216 Treadmill received poor ratings for customer support. See the full review here. Here's a brief quote from this review:

I have been trying to get through to customer support at Bowflex (Nautilus) for over three weeks! I have probably been on hold for a total of probably 9 million hours!! I have been emailing back and forth with one of their customer service representatives the entire time and she just simply refuses to call me directly there and then, or get someone to call me as soon as possible.

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— reviewed Bowflex BXT216 Treadmill on January 15, 2021, Read all 2 customer service reviews.

Based on reviews from trusted online sites, combined with information from ProForm PRO Series Treadmill's website, it appears that ProForm PRO Series Treadmill performs performs below average in terms of customer support when compared to other .

Based on one review posted on amazon.com, it appears that ProForm PRO Series Treadmill received poor ratings for customer support. See the full review here. Here's a brief quote from this review:

For starters, it is nearly impossible to get helpful customer service from this company. After a month of being on back order, their solution was to send us an entirely new console that I had to install on the machine. This process took nearly two hours and required unscrewing and redoing almost 40 screws.

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— reviewed ProForm PRO Series Treadmill on January 15, 2021, Read all 2 customer service reviews.

Based on reviews from trusted online sites, combined with information from Nautilus Treadmill's website, it appears that Nautilus Treadmill performs performs below average in terms of customer support when compared to other smart treadmill stores.

Based on one review posted on amazon.com, it appears that Nautilus Treadmill received poor ratings for customer support. See the full review here. Here's a brief quote from this review:

I texted the installer and his boss came back out. (Which was great customer service in my book so kudos there guys).

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— reviewed Nautilus Treadmill on June 12, 2020, Read all 2 customer service reviews.

Based on reviews from trusted online sites, combined with information from Goplus Under Desk Electric Treadmill's website, it appears that Goplus Under Desk Electric Treadmill performs performs below average in terms of customer support when compared to other smart treadmill stores.

Based on one review posted on amazon.com, it appears that Goplus Under Desk Electric Treadmill received poor ratings for customer support. See the full review here. Specifically, this reviewer pointed out the following:

As this product is inoperable, I am out ~$500, and customer service has been unresponsive as of yet, I am leaving a 1-star rating.

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You can also check out the top 10 smart treadmill stores for customer support, or the overall best-performing smart treadmill stores on our main review grid.

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— reviewed Goplus Under Desk Electric Treadmill on August 24, 2020, Read all 2 customer service reviews.