The Top 10 Mental Balance Brands Ranked by Customer Service (October 2020)

Based on reviews posted on popular review sites as well as from Talkspace's website, Talkspace performs very well in terms of customer support relative to other mental health brands.

The review site verywellmind.com gives Talkspace excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:

Bottom Line- Talkspace offers virtual access to qualified therapists via text, audio or video messaging. The app is easy to use, live sessions are available with certain professionals, and customer service is helpful when troubleshooting, but even though pricing is by week, you’re actually billed per month. Customer service provides quick responses.

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— reviewed Talkspace on May 23, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from TheraNest's website, TheraNest performs very well in terms of customer support relative to other mental health brands.

Based on information published by TheraNest, they have excellent support for customer support on a page posted on their website. Here's a snippet from the information published on their site:

Fast, friendly, and most importantly, helpful, we will stop at nothing to provide top-tier support. We’re here to help you use TheraNest more efficiently so you can get back to doing what you do best - caring for your clients.

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— reviewed TheraNest on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from TherapyTribe's website, TherapyTribe performs very well in terms of customer support relative to other mental health brands.

Based on information published by TherapyTribe, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:

I made the switch from Therapysites to TherapyTribe. Customer support answered all my questions and concerns about making the change; easing any concern I had over my ability to make a smooth transition. -Amanda Grace

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— reviewed TherapyTribe on May 27, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Wellnite's website, Wellnite performs very well in terms of customer support relative to other mental health brands.

Based on information published by Wellnite, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:

Dedicated Care Team- Our care team is on call and ready to help 12 hours a day, 6 days a week. Forget the old days of waiting on hold just to ask a simple question. You can text our support for help with your personal treatment plan.

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— reviewed Wellnite on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Open Path Psychotherapy Collective's website, Open Path Psychotherapy Collective performs very well in terms of customer support relative to other mental health brands.

Based on information published by Open Path Psychotherapy Collective, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:

Your service is straightforward, simple and so helpful. Wow. I’ve recommended this service all over the place. -Madison, Open Path Client

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— reviewed Open Path Psychotherapy Collective on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from eLuma's website, eLuma performs very well in terms of customer support relative to other mental health brands.

Based on information published by eLuma, they have excellent support for customer support on a page posted on their website. From this page:

In my opinion, going with eLuma is a no brainer. Their customer service and personal attention is what really solidified things for me. Additionally, their therapists have provided high-quality services. -Lena K.

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— reviewed eLuma on May 27, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Ahead's website, Ahead performs very well in terms of customer support relative to other mental health brands.

Based on information published by Ahead, they have excellent support for customer support on a page posted on their website. From this page:

We’re here when you need us. Contact our care team any time and get a response within 24 hours.

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— reviewed Ahead on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Well Clinic's website, Well Clinic performs very well in terms of customer support relative to other mental health brands.

Based on information published by Well Clinic, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:

Well Clinic is an amazing place for holistic healing and medicine. The services they offer are unparalleled, and the professionals they employ make you feel at home. DAN N

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— reviewed Well Clinic on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Pride Counseling's website, Pride Counseling performs very well in terms of customer support relative to other mental health brands.

The review site top10.com gives Pride Counseling excellent ratings for customer support in a review posted on its website. From this review:

Customer Support- Pride Counseling has an online form you can fill out to receive a prompt response. You can also try the company contact email.

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— reviewed Pride Counseling on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from eTherapyPro's website, eTherapyPro performs very well in terms of customer support relative to other mental health brands.

Based on information published by eTherapyPro, they have excellent support for customer support on a page posted on their website. From this page:

Please use this form for any question, idea, concern, or issue that you might have on your mind. We’ll get back to you within 24-48 hours.

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You can also check out the top 10 mental health brands for customer support, or the overall best-performing mental stability providers on our main review grid.

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— reviewed eTherapyPro on May 25, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from iCounseling's website, iCounseling performs very well in terms of customer support relative to other mental health brands.

The review site top10.com gives iCounseling excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:

iCounseling has an extensive online FAQ section where it lays out how the site works and what you can expect. You can also reach customer service by way of an online form or an email address. The company works to match you with a licensed counselor within 24 hours. When we signed up for a membership, a counselor was paired with us in less than an hour.

One reviewer on reviewopedia.com said iCounseling performs well on customer support relative to its peers. You can read the full review here. From this review:

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at Contact@iCounseling.com or by submitting them directly to their website through their Contact Us link. This service appears to be new enough at this time that there are not any available customer reviews for this website

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— reviewed iCounseling on May 27, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Framework Associates' website, Framework Associates performs very well in terms of customer support relative to other mental health brands.

Based on information published by Framework Associates, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:

“Scheduling was easy and I felt really comfortable during my first session.” - Client

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— reviewed Framework Associates on May 25, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Mark Bowden's website, Mark Bowden performs very well in terms of customer support relative to other mental health brands.

Based on information published by Mark Bowden, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:

If you have a question, please ask it by tapping on the blue box in the bottom right of the screen. My team will reply within 24 hours, often much sooner.

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— reviewed Mark Bowden on May 25, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Mind and Mobility's website, Mind and Mobility performs very well in terms of customer support relative to other mental health brands.

Based on information published by Mind and Mobility, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:

Found a home-care attendant for my mom at Mind & Mobility. They are very professional and the customer service is top notch. The attendant they sent to take care of my mom has been a God-send. Very sweet woman and my mother absolutely loves her. So happy with their services and would highly recommend them. -ELEANOR

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— reviewed Mind and Mobility on May 25, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from BetterHelp's website, BetterHelp performs very well in terms of customer support relative to other mental health brands.

Based on information pulled from BetterHelp's website, BetterHelp performs well on customer support relative to its peers. You can read additional information here. Specifically, their website provides the following information:

Our support team is always here to answer any question and resolve any problem. Just contact us!

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— reviewed BetterHelp on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Online Therapy's website, Online Therapy performs very well in terms of customer support relative to other mental health brands.

Based on information pulled from Online Therapy's website, Online Therapy performs well on customer support relative to its peers. You can read additional information here. From this page:

Contact us by e-mail: Please use this e-mail address, if you have any questions about our services. We normally reply within 24 hours. info (at) online-therapy.com

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— reviewed Online Therapy on May 27, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Thriveworks' website, Thriveworks performs very well in terms of customer support relative to other mental health brands.

Based on information pulled from Thriveworks' website, Thriveworks performs well on customer support relative to its peers. You can read additional information here. From this page:

If you choose to schedule by phone, we answer most calls in under a minute.

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— reviewed Thriveworks on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Teen Counseling's website, Teen Counseling performs very well in terms of customer support relative to other mental health brands.

Based on information pulled from Teen Counseling's website, Teen Counseling performs well on customer support relative to its peers. You can read additional information here. Here's a snippet from the information published on their site:

You can reach customer service by way of an online form on the website or by sending an email. There is no live chat window on the site.

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— reviewed Teen Counseling on May 24, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Resilience Agenda's website, Resilience Agenda performs very well in terms of customer support relative to other mental health brands.

Based on information pulled from Resilience Agenda's website, Resilience Agenda performs well on customer support relative to its peers. You can read additional information here. From this page:

To schedule a session with your team, simply complete the form and we’ll get back in touch with you within 24 hours

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— reviewed Resilience Agenda on May 27, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Manhattan Mental Health Counseling 's website, Manhattan Mental Health Counseling performs very well in terms of customer support relative to other mental health brands.

Based on information pulled from Manhattan Mental Health Counseling 's website, Manhattan Mental Health Counseling performs well on customer support relative to its peers. You can read additional information here. Specifically, their website provides the following information:

Leave a voicemail or write us a message with your name, phone number, insurance information (if applicable) and best time to reach you. The Appointment Coordinator will give you a call back during business hours (Monday to Thursday 10am-5pm and Friday 10am-3pm). Please suggest 3 times for a First Call (available times are 9-10am, 1-2pm and 4-5pm on weekdays. The first call usually takes place within 72 hours)*

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— reviewed Manhattan Mental Health Counseling on May 27, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from In-Home Counseling's website, In-Home Counseling performs very well in terms of customer support relative to other mental health brands.

Based on information pulled from In-Home Counseling's website, In-Home Counseling performs well on customer support relative to its peers. You can read additional information here. Here's a snippet from the information published on their site:

Appointments are available days, evenings, and weekends. We answer inquiries and take referrals 7 days a week, 365 days a year via telephone, email, fax, or our online referral form.

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— reviewed In-Home Counseling on May 25, 2020, Read all 2 customer service reviews.

Based on ratings published by trusted online review sites as well as information from Light Therapy Products' website, Light Therapy Products performs average to better than average in terms of customer support compared to other mental balance providers.

Based on a review posted on lighttherapyproducts.com, Light Therapy Products was rated as fairly average for customer support relative to competing mental stability services. Check out the entire review here. From this review:

Live Help M,W,F 9-5 CST

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— reviewed Light Therapy Products on May 27, 2020, Read all 2 customer service reviews.