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Based on reviews posted on popular review sites as well as from Steam's website, Steam performs very well in terms of product guarantee relative to other video games.
Based on information published by Steam, they have excellent support for product guarantee on a page posted on their website. Specifically, their website provides the following information:
Valve warrants the Hardware to be free from defects in materials and workmanship under ordinary consumer use for one (1) year starting from the date of shipment (the "Warranty Period").
The review site pcmag.com gives Steam excellent ratings for product guarantee in a review posted on its website. Here's a brief quote from this review:
Thankfully, Steam lets you get self-service refunds for unwanted, recently purchased games, which is something that all digital download services should offer their customers. You must submit a request within two weeks, and your playtime must be under two hours.
Learn more at the company's website.
You can also check out the top 10 video games for product guarantee, or the overall best-performing video games on our main review grid.
Looking for Steam coupons? Check out the latest deals here. Want more reviews on Steam? Read a more in-depth review of Steam on this page.
— reviewed Steam on August 19, 2020, Read all 2 warranty reviews.