The Top 10 Ranked by Customer Service (January 2021)

Based on reviews posted on popular review sites as well as from Purple Carrot's website, Purple Carrot performs very well in terms of customer support relative to other meal prep kit stores.

The review site thespruceeats.com gives Purple Carrot excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:

You can contact customer service by phone, e-mail or chat. Keep in mind they keep East Coast business hours. When live-chatting with a rep, we got an auto-response that someone will reply typically in under 20 minutes. It only took about a minute for someone to send a friendly and helpful reply to our question.

Learn more at the company's website.

You can also check out the top 10 home meal kit sites for customer support, or the overall best-performing meal kit sites on our main review grid.

Looking for Purple Carrot coupons? Check out the latest deals here. Want more reviews on Purple Carrot? Read a more in-depth review of Purple Carrot on this page.

— reviewed Purple Carrot on March 23, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Marley Spoon's website, Marley Spoon performs very well in terms of customer support relative to other meal prep kit stores.

The review site themealkitreview.com gives Marley Spoon excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:

If you need any further assistance or have any questions regarding your account, you can contact their support team online, and they respond very quickly.

One reviewer on aginginplace.org said Marley Spoon performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:

You can take a shortcut and communicate with customer service via their messaging form or chat option.

Learn more at the company's website.

You can also check out the top 10 home meal kit sites for customer support, or the overall best-performing home meal kit brands on our main review grid.

Looking for Marley Spoon coupons? Check out the latest deals here. Want more reviews on Marley Spoon? Read a more in-depth review of Marley Spoon on this page.

— reviewed Marley Spoon on March 28, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from HelloFresh's website, HelloFresh performs very well in terms of customer support relative to other meal prep kit stores.

One reviewer on tomsguide.com said HelloFresh performs well on customer support relative to its peers. You can read the full review here. From this review:

Excellent customer service

One reviewer on moneyunder30.com said HelloFresh performs well on customer support relative to its peers. You can read the full review here. From this review:

Customer service is outstanding. HelloFresh has such responsive and customer-focused service.

Learn more at the company's website.

You can also check out the top 10 meal prep delivery stores for customer support, or the overall best-performing home meal kit stores on our main review grid.

Looking for HelloFresh coupons? Check out the latest deals here. Want more reviews on HelloFresh? Read a more in-depth review of HelloFresh on this page.

— reviewed HelloFresh on March 22, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Home Chef's website, Home Chef performs very well in terms of customer support relative to other meal prep kit stores.

One reviewer on thespruceeats.com said Home Chef performs well on customer support relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:

Customer Service is slightly limited the frequently asked questions page is informative, searchable and answered all of our questions. There’s no chat service, but customers can fill out a form online or in the app to contact a representative or call during business hours (Central Time).

One reviewer on consumeraffairs.com said Home Chef performs well on customer support relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:

Understandably, sometimes things do not go well in shipping, and while that's incredibly frustrating, the last two tickets I have had to put in to customer service have been answered quickly and provided a solution I was very happy with. In fact, I was so impressed with their customer service.

Learn more at the company's website.

You can also check out the top 10 meal prep kit stores for customer support, or the overall best-performing home meal kit stores on our main review grid.

Looking for Home Chef coupons? Check out the latest deals here. Want more reviews on Home Chef? Read a more in-depth review of Home Chef on this page.

— reviewed Home Chef on March 23, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Green Chef's website, Green Chef performs very well in terms of customer support relative to other meal prep kit stores.

One reviewer on top10.com said Green Chef performs well on customer support relative to its peers. You can read the full review here. From this review:

Green Chef has an easy-to-use and extensive help section. With categories ranging from “managing my subscription” to “safe food handling,” you can pretty much find an answer to any question in the form of an FAQ. If you want to contact Green Chef directly you can either email, (you’ll get a response within 24 hours) or call the hotline (Monday-Friday from 7am-7pm). There’s another really convenient feature where a little support widget pops up in the bottom right hand corner and you can search for any topic.

One reviewer on medium.com said Green Chef performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:

Their customer service is awesome and easy to get a hold of, helpful, and friendly. Very easy to pause/cancel subscription.

Learn more at the company's website.

You can also check out the top 10 home meal kit sites for customer support, or the overall best-performing meal prep kit stores on our main review grid.

Looking for Green Chef coupons? Check out the latest deals here. Want more reviews on Green Chef? Read a more in-depth review of Green Chef on this page.

— reviewed Green Chef on March 26, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Dinnerly's website, Dinnerly performs very well in terms of customer support relative to other meal prep kit stores.

One reviewer on top10.com said Dinnerly performs well on customer support relative to its peers. You can read the full review here. From this review:

Dinnerly customer service representatives are available by phone or email if you have any further questions, and the company also runs an extensive knowledge base on its website.

Based on a review posted on thespruceeats.com, Dinnerly was rated as fairly average for customer support relative to competing meal prep delivery sites. Check out the entire review here. Specifically, this reviewer pointed out the following:

Customer service is limited. There’s no staffer manning a chat line for this budget service, but if you need to contact a customer service rep, you can call, email or fill out a form online or in the app. The Frequently Asked Questions link answers most of the big questions, and you can click the talk bubble icon to chat with a bot, who will comb the FAQ for you.

Learn more at the company's website.

You can also check out the top 10 meal kit brands for customer support, or the overall best-performing meal kit stores on our main review grid.

Looking for Dinnerly coupons? Check out the latest deals here. Want more reviews on Dinnerly? Read a more in-depth review of Dinnerly on this page.

— reviewed Dinnerly on March 26, 2020, Read all 2 customer service reviews.

Based on reviews posted on popular review sites as well as from Plated's website, Plated performs very well in terms of customer support relative to other meal prep kit stores.

One reviewer on thespruceeats.com said Plated performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:

Customer service is available by chat in the app and online, as well as by phone and e-mail, from 8 a.m. to 12 a.m. Eastern time, seven days a week. We had a good experience chatting online with a customer service rep.

One reviewer on bestonlinereviews.com said Plated performs well on customer support relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:

As market leaders in terms of customer service, Plated is one of the few meal delivery services to go the extra mile and offer live chat online. Furthermore, their well-designed website and handy app make managing your account quick and easy. Unlike some companies, Plated even makes the cancellation process simple and straightforward.

Learn more at the company's website.

You can also check out the top 10 home meal kit stores for customer support, or the overall best-performing meal kit brands on our main review grid.

Looking for Plated coupons? Check out the latest deals here. Want more reviews on Plated? Read a more in-depth review of Plated on this page.

— reviewed Plated on March 26, 2020, Read all 2 customer service reviews.

Based on ratings published by trusted online review sites as well as information from Chefs Plate's website, Chefs Plate performs average to better than average in terms of customer support compared to other meal kit brands.

From information posted on Chefs Plate's website, Chefs Plate appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Specifically, their website provides the following information:

Even if Chefs Plate is not that unique when it comes to food delivery service, still this company stands out when it comes to customer service and high quality meals. Its commitment to superiority makes them the number one option for a huge number of clients in Canada, specifically omnivorous foodies who would want to try new recipes, however want to lessen the time spent in preparing food in the kitchen.

From information posted on Chefs Plate's website, Chefs Plate appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Here's a snippet from the information published on their site:

They allow their customers to choose when their deliveries will arrive and online reviews speak to wonderful customer service. Any issues are often quickly resolved and the customers are given refunds and or free meals.

— reviewed Chefs Plate on March 29, 2020, Read all 2 customer service reviews.

Based on ratings published by trusted online review sites as well as information from Takeout Kit's website, Takeout Kit performs average to better than average in terms of customer support compared to other meal kit brands.

From information posted on Takeout Kit's website, Takeout Kit appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Specifically, their website provides the following information:

As a Takeout Kit customer, you can get rewards by ordering and spreading the word about the service. By sharing and following Takeout Kit on Twitter, liking and sharing it on Facebook, following it on Instagram, writing a review of a kit, signing up, placing an order, and referring a friend, you get points you can exchange for coupons. For example, if you successfully refer a friend, your friend gets a $10 off coupon and you get 1,000 points. For every 500 points, you get a $5 off coupon. On your birthday, Takeout Kit gives you a present in the form of 500 points.

Learn more at the company's website.

You can also check out the top 10 home meal kit brands for customer support, or the overall best-performing meal kit brands on our main review grid.

Looking for Takeout Kit coupons? Check out the latest deals here. Want more reviews on Takeout Kit? Read a more in-depth review of Takeout Kit on this page.

— reviewed Takeout Kit on March 29, 2020, Read all 2 customer service reviews.

Based on ratings published by trusted online review sites as well as information from Cook's website, Cook performs average to better than average in terms of customer support compared to other meal kit brands.

From information posted on Cook's website, Cook appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Specifically, their website provides the following information:

What a fun day at Cook! My boyfriend got tickets to a Brew La La coffee class/tasting with Isabelle Soto of OX coffee and Summer of Stoa Take-a-way and it was an awesome experience. Cook is a private event cooking studio where tickets must be purchased in advance. There are 16 seats and from what I have experienced, tickets sell fast! I'm really impressed by the operation, the customer service and the overall experience I had at Cook. When we walked in and were seated, they greeted us with sparkling wine while we waited for everyone to arrive.

Learn more at the company's website.

You can also check out the top 10 meal kit stores for customer support, or the overall best-performing meal prep kit stores on our main review grid.

Looking for Cook coupons? Check out the latest deals here. Want more reviews on Cook? Read a more in-depth review of Cook on this page.

— reviewed Cook on March 29, 2020, Read all 2 customer service reviews.

Based on ratings published by trusted online review sites as well as information from eFresh Meals' website, eFresh Meals performs average to better than average in terms of customer support compared to other meal kit brands.

From information posted on eFresh Meals' website, eFresh Meals appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Here's a snippet from the information published on their site:

They're nice people though.. good service and friendly but they need to step up their food quality, menu offering and also work on their website more.

Learn more at the company's website.

You can also check out the top 10 meal prep delivery sites for customer support, or the overall best-performing meal kit brands on our main review grid.

Looking for eFresh Meals coupons? Check out the latest deals here. Want more reviews on eFresh Meals? Read a more in-depth review of eFresh Meals on this page.

— reviewed eFresh Meals on March 29, 2020, Read all 2 customer service reviews.

Our team of researchers is out looking for the answer to this question now. We're currently researching Freshly's website and FAQ pages as well as other online sources. We'll also try contacting Freshly directly to try to find an answer to this question. Check back in a bit to see if we've found the answer.

— reviewed Freshly on April 24, 2019, Read 1 customer service review.

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from Trifecta Nutrition's website and customer service pages and by working with Trifecta Nutrition directly to find the correct answer to this question. Check back later to find the answer to this question.

— reviewed Trifecta Nutrition on April 24, 2019, Read 1 customer service review.

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from Fresh n' Lean's website and customer service pages and by working with Fresh n' Lean directly to find the correct answer to this question. Check back later to find the answer to this question.

— reviewed Fresh n' Lean on April 24, 2019, Read 1 customer service review.

Hold tight, our team is searching for an answer to this question now. We're scouring Silver Cuisine's website and customer service pages, other websites, and contacting Silver Cuisine directly to try to find an answer to this question. Check back soon to find the answer.

— reviewed Silver Cuisine on April 24, 2019, Read 1 customer service review.

Hold tight, our team is searching for an answer to this question now. We're scouring Soulara's website and customer service pages, other websites, and contacting Soulara directly to try to find an answer to this question. Check back soon to find the answer.

— reviewed Soulara on April 24, 2019, Read 1 customer service review.

Our team of researchers is out looking for the answer to this question now. We're currently researching Origin Meals's website and FAQ pages as well as other online sources. We'll also try contacting Origin Meals directly to try to find an answer to this question. Check back in a bit to see if we've found the answer.

— reviewed Origin Meals on April 7, 2019, Read 1 customer service review.

Our team of researchers is out looking for the answer to this question now. We're currently researching Youfoodz's website and FAQ pages as well as other online sources. We'll also try contacting Youfoodz directly to try to find an answer to this question. Check back in a bit to see if we've found the answer.

— reviewed Youfoodz on April 24, 2019, Read 1 customer service review.

Hold tight, our team is searching for an answer to this question now. We're scouring Munchery's website and customer service pages, other websites, and contacting Munchery directly to try to find an answer to this question. Check back soon to find the answer.

— reviewed Munchery on April 17, 2019, Read 1 customer service review.

Hold tight, our team is searching for an answer to this question now. We're scouring Wise Apple's website and customer service pages, other websites, and contacting Wise Apple directly to try to find an answer to this question. Check back soon to find the answer.

— reviewed Wise Apple on April 24, 2019, Read 1 customer service review.

Hold tight, our team is searching for an answer to this question now. We're scouring Healthy Meals Kitchen's website and customer service pages, other websites, and contacting Healthy Meals Kitchen directly to try to find an answer to this question. Check back soon to find the answer.

— reviewed Healthy Meals Kitchen on June 13, 2019, Read 1 customer service review.

Our team of researchers is out looking for the answer to this question now. We're currently researching Terra's Kitchen's website and FAQ pages as well as other online sources. We'll also try contacting Terra's Kitchen directly to try to find an answer to this question. Check back in a bit to see if we've found the answer.

— reviewed Terra's Kitchen on April 17, 2019, Read 1 customer service review.

Our team of researchers is out looking for the answer to this question now. We're currently researching Dumealz's website and FAQ pages as well as other online sources. We'll also try contacting Dumealz directly to try to find an answer to this question. Check back in a bit to see if we've found the answer.

— reviewed Dumealz on May 9, 2019, Read 1 customer service review.

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from Farm to Temple's website and customer service pages and by working with Farm to Temple directly to find the correct answer to this question. Check back later to find the answer to this question.

— reviewed Farm to Temple on April 24, 2019, Read 1 customer service review.