The Top 10 Meal Kit Subscription Stores Ranked by Customer Service (August 2020)
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Based on reviews posted on popular review sites as well as from Marley Spoon's website, Marley Spoon performs very well in terms of customer support relative to other meal prep kit stores.
The review site themealkitreview.com gives Marley Spoon excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:
If you need any further assistance or have any questions regarding your account, you can contact their support team online, and they respond very quickly.
One reviewer on aginginplace.org said Marley Spoon performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:
You can take a shortcut and communicate with customer service via their messaging form or chat option.
Learn more at the company's website.
You can also check out the top 10 home meal kit sites for customer support, or the overall best-performing home meal kit brands on our main review grid.
Looking for Marley Spoon coupons? Check out the latest deals here. Want more reviews on Marley Spoon? Read a more in-depth review of Marley Spoon on this page.
— reviewed Marley Spoon on March 28, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from HelloFresh's website, HelloFresh performs very well in terms of customer support relative to other meal prep kit stores.
One reviewer on tomsguide.com said HelloFresh performs well on customer support relative to its peers. You can read the full review here. From this review:
Excellent customer service
One reviewer on moneyunder30.com said HelloFresh performs well on customer support relative to its peers. You can read the full review here. From this review:
Customer service is outstanding. HelloFresh has such responsive and customer-focused service.
Learn more at the company's website.
You can also check out the top 10 meal prep delivery stores for customer support, or the overall best-performing home meal kit stores on our main review grid.
Looking for HelloFresh coupons? Check out the latest deals here. Want more reviews on HelloFresh? Read a more in-depth review of HelloFresh on this page.
— reviewed HelloFresh on March 22, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from Sun Basket's website, Sun Basket performs very well in terms of customer support relative to other meal prep kit stores.
One reviewer on mealdeliveryexperts.com said Sun Basket performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:
You can resort to e-mail or even texted them. We aren’t sure about business hours, but luckily, the majority of questions are already answered in the FAQ. Overall, their representatives are quite friendly, welcoming, and customer-oriented, which will additionally speed up this process.
Learn more at the company's website.
You can also check out the top 10 home meal kit brands for customer support, or the overall best-performing home meal kit brands on our main review grid.
Looking for Sun Basket coupons? Check out the latest deals here. Want more reviews on Sun Basket? Read a more in-depth review of Sun Basket on this page.
— reviewed Sun Basket on March 22, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from Home Chef's website, Home Chef performs very well in terms of customer support relative to other meal prep kit stores.
One reviewer on thespruceeats.com said Home Chef performs well on customer support relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:
Customer Service is slightly limited the frequently asked questions page is informative, searchable and answered all of our questions. There’s no chat service, but customers can fill out a form online or in the app to contact a representative or call during business hours (Central Time).
One reviewer on consumeraffairs.com said Home Chef performs well on customer support relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:
Understandably, sometimes things do not go well in shipping, and while that's incredibly frustrating, the last two tickets I have had to put in to customer service have been answered quickly and provided a solution I was very happy with. In fact, I was so impressed with their customer service.
Learn more at the company's website.
You can also check out the top 10 meal prep kit stores for customer support, or the overall best-performing home meal kit stores on our main review grid.
Looking for Home Chef coupons? Check out the latest deals here. Want more reviews on Home Chef? Read a more in-depth review of Home Chef on this page.
— reviewed Home Chef on March 23, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from Dinnerly's website, Dinnerly performs very well in terms of customer support relative to other meal prep kit stores.
One reviewer on top10.com said Dinnerly performs well on customer support relative to its peers. You can read the full review here. From this review:
Dinnerly customer service representatives are available by phone or email if you have any further questions, and the company also runs an extensive knowledge base on its website.
Based on a review posted on thespruceeats.com, Dinnerly was rated as fairly average for customer support relative to competing meal prep delivery sites. Check out the entire review here. Specifically, this reviewer pointed out the following:
Customer service is limited. There’s no staffer manning a chat line for this budget service, but if you need to contact a customer service rep, you can call, email or fill out a form online or in the app. The Frequently Asked Questions link answers most of the big questions, and you can click the talk bubble icon to chat with a bot, who will comb the FAQ for you.
Learn more at the company's website.
You can also check out the top 10 meal kit brands for customer support, or the overall best-performing meal kit stores on our main review grid.
Looking for Dinnerly coupons? Check out the latest deals here. Want more reviews on Dinnerly? Read a more in-depth review of Dinnerly on this page.
— reviewed Dinnerly on March 26, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from Plated's website, Plated performs very well in terms of customer support relative to other meal prep kit stores.
One reviewer on thespruceeats.com said Plated performs well on customer support relative to its peers. You can read the full review here. Here's a brief quote from this review:
Customer service is available by chat in the app and online, as well as by phone and e-mail, from 8 a.m. to 12 a.m. Eastern time, seven days a week. We had a good experience chatting online with a customer service rep.
One reviewer on bestonlinereviews.com said Plated performs well on customer support relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:
As market leaders in terms of customer service, Plated is one of the few meal delivery services to go the extra mile and offer live chat online. Furthermore, their well-designed website and handy app make managing your account quick and easy. Unlike some companies, Plated even makes the cancellation process simple and straightforward.
Learn more at the company's website.
You can also check out the top 10 home meal kit stores for customer support, or the overall best-performing meal kit brands on our main review grid.
Looking for Plated coupons? Check out the latest deals here. Want more reviews on Plated? Read a more in-depth review of Plated on this page.
— reviewed Plated on March 26, 2020, Read all 2 customer service reviews.
Based on ratings published by trusted online review sites as well as information from Chefs Plate's website, Chefs Plate performs average to better than average in terms of customer support compared to other meal kit brands.
From information posted on Chefs Plate's website, Chefs Plate appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Specifically, their website provides the following information:
Even if Chefs Plate is not that unique when it comes to food delivery service, still this company stands out when it comes to customer service and high quality meals. Its commitment to superiority makes them the number one option for a huge number of clients in Canada, specifically omnivorous foodies who would want to try new recipes, however want to lessen the time spent in preparing food in the kitchen.
From information posted on Chefs Plate's website, Chefs Plate appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Here's a snippet from the information published on their site:
They allow their customers to choose when their deliveries will arrive and online reviews speak to wonderful customer service. Any issues are often quickly resolved and the customers are given refunds and or free meals.
— reviewed Chefs Plate on March 29, 2020, Read all 2 customer service reviews.
Based on ratings published by trusted online review sites as well as information from Takeout Kit's website, Takeout Kit performs average to better than average in terms of customer support compared to other meal kit brands.
From information posted on Takeout Kit's website, Takeout Kit appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Specifically, their website provides the following information:
As a Takeout Kit customer, you can get rewards by ordering and spreading the word about the service. By sharing and following Takeout Kit on Twitter, liking and sharing it on Facebook, following it on Instagram, writing a review of a kit, signing up, placing an order, and referring a friend, you get points you can exchange for coupons. For example, if you successfully refer a friend, your friend gets a $10 off coupon and you get 1,000 points. For every 500 points, you get a $5 off coupon. On your birthday, Takeout Kit gives you a present in the form of 500 points.
Learn more at the company's website.
You can also check out the top 10 home meal kit brands for customer support, or the overall best-performing meal kit brands on our main review grid.
Looking for Takeout Kit coupons? Check out the latest deals here. Want more reviews on Takeout Kit? Read a more in-depth review of Takeout Kit on this page.
— reviewed Takeout Kit on March 29, 2020, Read all 2 customer service reviews.
Based on ratings published by trusted online review sites as well as information from Cook's website, Cook performs average to better than average in terms of customer support compared to other meal kit brands.
From information posted on Cook's website, Cook appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Specifically, their website provides the following information:
What a fun day at Cook! My boyfriend got tickets to a Brew La La coffee class/tasting with Isabelle Soto of OX coffee and Summer of Stoa Take-a-way and it was an awesome experience. Cook is a private event cooking studio where tickets must be purchased in advance. There are 16 seats and from what I have experienced, tickets sell fast! I'm really impressed by the operation, the customer service and the overall experience I had at Cook. When we walked in and were seated, they greeted us with sparkling wine while we waited for everyone to arrive.
Learn more at the company's website.
You can also check out the top 10 meal kit stores for customer support, or the overall best-performing meal prep kit stores on our main review grid.
Looking for Cook coupons? Check out the latest deals here. Want more reviews on Cook? Read a more in-depth review of Cook on this page.
— reviewed Cook on March 29, 2020, Read all 2 customer service reviews.
Based on ratings published by trusted online review sites as well as information from eFresh Meals' website, eFresh Meals performs average to better than average in terms of customer support compared to other meal kit brands.
From information posted on eFresh Meals' website, eFresh Meals appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Here's a snippet from the information published on their site:
They're nice people though.. good service and friendly but they need to step up their food quality, menu offering and also work on their website more.
Learn more at the company's website.
You can also check out the top 10 meal prep delivery sites for customer support, or the overall best-performing meal kit brands on our main review grid.
Looking for eFresh Meals coupons? Check out the latest deals here. Want more reviews on eFresh Meals? Read a more in-depth review of eFresh Meals on this page.
— reviewed eFresh Meals on March 29, 2020, Read all 2 customer service reviews.
Based on ratings published by trusted online review sites as well as information from Good Measure Meals' website, Good Measure Meals performs average to better than average in terms of customer support compared to other meal kit brands.
From information posted on Good Measure Meals' website, Good Measure Meals appear to have average support for customer support relative to competing meal prep delivery sites. Check out the page here. Specifically, their website provides the following information:
Good Measure Meals are terrific! I've tried a number of delivery services and they tasted like sawdust. Frozen dinners are high in sodium and preservatives.
Learn more at the company's website.
You can also check out the top 10 meal kit stores for customer support, or the overall best-performing meal kit sites on our main review grid.
Looking for Good Measure Meals coupons? Check out the latest deals here. Want more reviews on Good Measure Meals? Read a more in-depth review of Good Measure Meals on this page.
— reviewed Good Measure Meals on March 30, 2020, Read all 2 customer service reviews.
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— reviewed Freshly on April 24, 2019, Read 1 customer service review.
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— reviewed Fresh n' Lean on April 24, 2019, Read 1 customer service review.
Hold tight, our team is searching for an answer to this question now. We're scouring Silver Cuisine's website and customer service pages, other websites, and contacting Silver Cuisine directly to try to find an answer to this question. Check back soon to find the answer.
— reviewed Silver Cuisine on April 24, 2019, Read 1 customer service review.
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— reviewed Kidstir on April 17, 2019, Read 1 customer service review.
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— reviewed Soulara on April 24, 2019, Read 1 customer service review.
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— reviewed Origin Meals on April 7, 2019, Read 1 customer service review.
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— reviewed Youfoodz on April 24, 2019, Read 1 customer service review.
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— reviewed Munchery on April 17, 2019, Read 1 customer service review.
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— reviewed Chef'D on April 17, 2019, Read 1 customer service review.
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— reviewed Wise Apple on April 24, 2019, Read 1 customer service review.
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— reviewed Meal Dealers on April 24, 2019, Read 1 customer service review.
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— reviewed Healthy Meals Kitchen on June 13, 2019, Read 1 customer service review.
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— reviewed Terra's Kitchen on April 17, 2019, Read 1 customer service review.
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— reviewed Dumealz on May 9, 2019, Read 1 customer service review.
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— reviewed Farm to Temple on April 24, 2019, Read 1 customer service review.
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— reviewed Food Nerd on April 24, 2019, Read 1 customer service review.