Per online reviews as well based on researching Renogy's website, Renogy performs average to slightly below average in terms of customer support when compared to other solar electricity stores.
The online review website amazon.com, gave Renogy slightly below average ratings when it comes to customer support versus other solar electricity stores. See the full review on amazon.com's site. From this review:
After being put on hold 30 min finally reached Renogy customer service, I sent pictures of defective cover they said they would send me another, never received it, emailed Amazon about my problem, they reimbursed me for panel, Amazon has the best customer service ever, Renogy not do much.
Learn more at the company's website.
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— reviewed Renogy on December 3, 2020, Read all 2 customer service reviews.