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Based on reviews posted on popular review sites as well as from Kohls' website, Kohl's performs very well in terms of customer support relative to other department store brands.
The review site hissingkitty.com gives Kohl's excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:
alled customer service and was assured by the rep my account.would be refunded. While on the phone with her I ordered the same jacket but received an email the next day that the order was cancelled because it was out of stock.
Based on a review posted on creditcardinsider.com, Kohl's was rated as fairly average for customer support relative to competing department store brands. Check out the entire review here. Here's a brief quote from this review:
Unfortunately, we’ve had a handful of complaints about this card, mostly centered on the payment system and customer service.
Learn more at the company's website.
You can also check out the top 10 department store brands for customer support, or the overall best-performing department store brands on our main review grid.
Looking for Kohl's coupons? Check out the latest deals here. Want more reviews on Kohl's? Read a more in-depth review of Kohl's on this page.
— reviewed Kohl's on August 29, 2020, Read all 2 customer service reviews.