The Top 10 Craft Stores Ranked by Customer Service (October 2020)
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Based on reviews posted on popular review sites as well as from 1800flowers.com's website, 1800flowers.com performs very well in terms of customer support relative to other flower delivery sites.
Based on information published by 1800flowers.com, they have excellent support for customer support on a page posted on their website. Specifically, their website provides the following information:
Everyone at 1-800-Flowers.com is passionate about delivering smiles with truly original flowers & gifts - from our founder and president to our expert growers and talented floral designers. So if you, or the person who receives your gift, has any issue at all, we'll do whatever we can to make it right - no questions asked.
Learn more at the company's website.
You can also check out the top 10 flower delivery sites for customer support, or the overall best-performing fresh flower delivery sites on our main review grid.
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— reviewed 1800flowers.com on January 28, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from FTD's website, FTD performs very well in terms of customer support relative to other flower delivery sites.
The review site reviews.com gives FTD excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:
FTD was also the hands-down total dominator in customer service. When we called to file a (fake) claim about a missing bouquet, someone answered in under 20 seconds at 12:30 AM on a Sunday night. She was apologetic, kind, and offered us a refund or a store credit immediately upon hearing the problem.
The review site usaa.com gives FTD excellent ratings for customer support in a review posted on its website. From this review:
Access to a dedicated customer service team that goes above and beyond to deliver exceptional service, every time
Learn more at the company's website.
You can also check out the top 10 flower delivery sites for customer support, or the overall best-performing flower delivery sites on our main review grid.
Looking for FTD coupons? Check out the latest deals here. Want more reviews on FTD? Read a more in-depth review of FTD on this page.
— reviewed FTD on January 30, 2020, Read all 2 customer service reviews.
Based on reviews posted on popular review sites as well as from Urbanstems' website, Urbanstems performs very well in terms of customer support relative to other flower delivery sites.
The review site americaninno.com gives Urbanstems excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:
UrbanStems customer service was responsive and apologetic, tweeting back to asking for tracking numbers and giving updates on when customers could expect their deliveries.
The review site flowerdelivery-reviews.com gives Urbanstems excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:
Urban Stems believe all the process from growing of flowers up to delivering right at your doorstep is very important. That’s why they partnered with Rainforest Alliance Certified to ensure that local farmers are treated well. They currently have five outlets around USA, and they make sure that your flowers are delivered with utmost care with their excellent customer service.
The review site econsultancy.com gives Urbanstems excellent ratings for customer support in a review posted on its website. From this review:
Through the entire shopping experience, customers have access to a discreet popup tab which provides an instant connection to customer service and FAQs. Questions via chat, email or phone call are always welcome.
Learn more at the company's website.
You can also check out the top 10 fresh flower delivery sites for customer support, or the overall best-performing fresh flower delivery sites on our main review grid.
Looking for Urbanstems coupons? Check out the latest deals here. Want more reviews on Urbanstems? Read a more in-depth review of Urbanstems on this page.
— reviewed Urbanstems on January 30, 2020, Read all 2 customer service reviews.