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Based on reviews from trusted online sites, combined with information from Garmin Vívosport's website, it appears that Garmin Vívosport performs performs below average in terms of customer support when compared to other fitness tracker companies.
Based on one review posted on amazon.com, it appears that Garmin Vívosport received poor ratings for customer support. See the full review here. From this review:
She did give me the option to have Garmin exchange it though which I took her up on. Rather than give Amazon the burden of replacing this defective product, I wanted Garmin to have to deal with their own problem. Overall, the chat had an extremely unapologetic and rather unfriendly tone. It was almost as if it was my fault the strap tore in 4 days.
Learn more at the company's website.
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— reviewed Garmin on February 19, 2020, Read all 2 customer service reviews.