Rebtel Team

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Answers from the Rebtel Team regarding anything and everything Rebtel, VoIP and internationall calling.
Rebtel Team posted an answer to: Does Rebtel accept PayPal? — 4 months ago
The Knoji Staff already provided you with a great detailed answer, we do accept PayPal payments in certain products. Please note that in certain subscriptions we do not accept PayPal as a first time payment, in these cases you need to pay with credit card.Feel free to contact us at support@rebtel. com if you have any questions.
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Rebtel Team posted an answer to: Does Rebtel take Google Pay as a payment option? — 4 months ago
At the moment, we do not support Google Pay. We hope to have this possibility available in the future. You can always pay with debit card, credit card or PayPal in certain products. Please check our website for more information regarding accepted payment methods.
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Rebtel Team posted an answer to: How do I contact Rebtel? — 4 months ago
You can contact customer service via email or chat.Our support team replies to email within 24 hours and you can reach them by emailing to, our support is offered in English, French or Spanish. Please make sure you receive a confirmation email with your ticket number to be sure your request was received.To enter our live chat, you can log into your account on my.rebtel .com and on the right side you will see the chat window pop in your window.We hope th...
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Hi!Rebtel is a legit company that has been operating for more than a decade and is based in Stockholm, Sweden.We are a diverse team of 90 employees from 40 different nationalities. Feel free to check our website for more information and contact us if you have any questions.
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Hi!The Knoji Staff has already provided you with an answer to your question and all our social media channels. It is also worth to mention that we have launched our own magazine called Beyond Borders.Beyond Borders is an online magazine for all those who identify with the reality of a life beyond arbitrary lines drawn on a map - and all the struggles that come with it.We hope you check it out on beyond-borders . com or facebook/beyondbordersmag
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Rebtel Team posted an answer to: Can I use Apple Pay at Rebtel? — 4 months ago
If you make a purchase through our app for IOS, you have the possibility to pay through Apple Pay, we would like to remind you that apple payments include an additional cost for the transaction, we recommend you to purchase directly from our website to get the best rates.Any products purchased through the apple store and request for a refund, have to be handled through Apple directly.Since at the moment we don't sell any physical products, is not possible to pay at the cashi...
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Hi!Our refund policy depends on the product you purchased, next you can find information taken from our Help section in our website.Please take into consideration the following conditions before requesting a refund:World Credits: Your purchases are covered by a 90 day money back guarantee.You may get a World Credit refund as long as the credit has not been used. Don't forget that the balance should be intact.&n...
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Hello!At the moment, Rebtel does not offer any discounts to military families and veterans. We often send promotions through email and social media for existing users, make sure you subscribe to our newsletter to stay tuned.
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Hi!Rebtel is an international calling company that offers cheap premium quality calls with or without internet. All our services and payments are effectuated through our website or app, we don't sell physical calling cards and do not have stores at the moment.Regarding refunds, you can get in touch with our customer service with us via email so we can take a look at your payments, you can find our refund policy in our website.We hope this helps!
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Rebtel Team posted an answer to: Does Rebtel offer free shipping? — 4 months ago
Hi!Rebtel does not have any shipping policy as our products are not physical. We offer international calling and you can download our app from Google Play or the Apple Store and purchase credits there or through our website, which will be automatically added to your account once the payment goes through.Cheers!
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Rebtel Team posted an answer to: Does Rebtel ship internationally? — 4 months ago
Hi Sera,As TinTinB mentioned, our services are available worldwide but we do not ship products as we offer international calls, all our services can be purchased through our website or app.We hope this helps.Cheers!
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Hi Iris!Rebtel is an international calling app that offers you cheap premium quality calls without internet to mobiles or landlines, messaging, group calls, free app to app calls (with internet), recharge services and even jobs with our Activists programme!We offer different types of subscriptions depending to the country and World Credits that can be used to call anywhere in the world.Check out the Rebtel website for more.Cheers!
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Hi James,Rebtel has very accessible rates for premium quality calls and a variety of options to call that you can adjust to your needs. If you are a frequent caller for example, you can purchase a subscription and call at a very low rate. If you don't call often, you can purchase World Credits that expire after one year.You can check all our rates in the Rebtel website.We hope this helps!
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