Maureen OBrien posted an answer to: What is Mackenzie Ltd's return / refund / exchange policy? — 1 months ago
Their SPICES???? What about food orders that arrive after the promised delivery date or food items that are charged full price instead of the advertised sale price? Both happened to me, and I was told they would not accept returned food items.
Maureen OBrien posted an answer to: Does Mackenzie Ltd offer free returns? What's their exchange policy? — 1 months ago
I was told by customer service that the store does not accept returns for their food. My Christmas sleigh arrived two weeks after it was promised, for my Christmas party, and I called to tell them I would not be accepting the sleigh if, and when, it finally arrived. They told me they don't provide refunds. The Boo! cakes I ordered late November were advertised at 50% off, but I was charged full price. Customer service said they would not reimburse online orders, even though they cha...