Walmart vs Fresh Direct

Brand Comparison
November 30, 2020

Fresh Direct vs Walmart: Side-by-Side Brand Comparison

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PROS
CONS
  • No significant cons
PROS
CONS
WALMART CURRENT OFFER CODES
Walmart is not offering any discount codes currently. Check for deals.
FRESH DIRECT CURRENT OFFER CODES
Fresh Direct has 11 coupon codes active today view more:
Get 25% Off
FDNOV5
Get 20% Off
FD2020B
Get 10% Off
WELCOME202...
Get $50 Off
FDNOV6
Get $50 Off
FDFRESH125...
Get $10 Off
GET10
Get $10 Off
NEW10
Code
FRESH2020
Code
RMN1
Get $25 Off
GET25
MORE FRESH DIRECT DEALS
As of Friday, Amazon is offering discounts on top grocery products like Fresh Direct.
Walmart vs. Fresh Direct: Side-by-Side Comparison
Winner
Walmart
Criteria
Fresh Direct
Winner
4.9
Overall Score
Overall Score
4.6
Overall Score
5.0 stars – See brand >
Brand Popularity
4.0 stars – See brand >
4.0 stars – 3 reviews
Customer Support
4.0 stars – 1 review
111
Winner
Walmart
Shipping & Returns Policies
Fresh Direct
Winner
Yes
Free Shipping Policies
Yes
Free Return Policies
Unlikely
Yes
International Shipping Policies
Yes
In-store Pickup
Unlikely
Winner
Walmart
Payment Options
Fresh Direct
Winner
Yes
PayPal Support
Yes
Unlikely
Debit & Prepaid Card Support
Yes
Unlikely
Google Pay Support
Unlikely
Yes
Apple Pay Support
Unlikely
Amazon Pay Support
Winner
Walmart
Pricing & Discount Policies
Fresh Direct
Winner
Yes
Official Coupons Support
AARP Discount Policies
Unlikely
Veteran's Discount Policies
Unlikely
Student Discount Policies
Unlikely
Yes
Price Adjustment Policies
Unlikely
Unlikely
Birthday Discount Policies
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Teacher Discount Policies
Unlikely
Yes
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Sales and Promotions
Yes
Yes
Black Friday Ads Page
Unlikely
Yes
Cyber Monday Page
Unlikely
Winner
Walmart
Customer Service Features
Fresh Direct
Winner
Unlikely
Gift Card Support
Yes
Yes
Money-back Guarantee Policy
Unlikely
Unlikely
Loyalty Programs
Unlikely
Yes
Contact Information Availability
Yes
Social Media Presence
Winner
Walmart
Financing Options
Fresh Direct
Winner
Unlikely
Affirm Financing Support
Unlikely
Unlikely
Afterpay Financing Support
Unlikely
Sezzle Financing Support
Unlikely
Klarna Financing Support
Unlikely
QuadPay Financing Support
Unlikely
Bread Financing Support
Unlikely
Splitit Financing Support
Winner
Walmart
Website Features
Fresh Direct
Winner
Yes
Website Security & Privacy Policies
Yes
Winner
Walmart
Marketing Programs
Fresh Direct
Winner
Yes
Affiliate Marketing Programs
Yes
Winner
Walmart
Other Features
Fresh Direct
Winner
Yes
Ethical Practices
Yes
Walmart
View brand
Fresh Direct
View brand

Walmart vs. Fresh Direct: Comparison Details

Best Customer Support – Tie
Not rated yet.
4.0 stars

Based on reviews posted on popular review sites as well as from Fresh Direct's website, Fresh Direct performs very well in terms of customer support relative to other grocery delivery services.

The review site influenster.com gives Fresh Direct excellent ratings for customer support in a review posted on its website. From this review:

Always on time. Absolutely top notch customer service.

Based on a review posted on pissedconsumer.com, Fresh Direct was rated as fairly average for customer support relative to competing grocery delivery services. Check out the entire review here. From this review:

The whole experience was unpleasant, the website poor and the customer service didn't give me any options which helped me at all. I

One reviewer on angieslist.com said Fresh Direct performs well on customer support relative to its peers. You can read the full review here. From this review:

I chose Saturday delivery between 10am-12 noon. At 12:05, we still hadn't received our delivery, so I called customer service. The rep tried to contact the delivery driver, but she was unsuccessful and she said she'd call me back.

Learn more at the company's website.

You can also check out the top 10 grocery delivery services for customer support, or the overall best-performing grocery delivery services on our main review grid.

Looking for Fresh Direct coupons? Check out the latest deals here. Want more reviews on Fresh Direct? Read a more in-depth review of Fresh Direct on this page.

Last reviewed April 1, 2020. Read all 2 customer service reviews.

Walmart
View brand
Fresh Direct
View brand
Best PayPal Support – Tie
Does Walmart accept PayPal?
Yes

Last reviewed April 13, 2018. Read all 2 PayPal reviews.

Does Fresh Direct accept PayPal?
Yes

Last reviewed June 19, 2019. Read all 2 PayPal reviews.

Best Debit & Prepaid Card Support – Winner: Fresh Direct
Unlikely

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Last reviewed June 16, 2018. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Tie
Does Walmart accept Google Pay?
Unlikely

Last reviewed August 10, 2018. Read all 2 Google Pay reviews.

Unlikely

Last reviewed April 30, 2018. Read all 2 Google Pay reviews.

Best Apple Pay Support – Winner: Walmart
Does Walmart accept Apple Pay?
Yes

Last reviewed November 15, 2018. Read all 2 Apple Pay reviews.

Does Fresh Direct accept Apple Pay?
Unlikely

Last reviewed April 30, 2018. Read all 2 Apple Pay reviews.

Best Amazon Pay Support – Tie
Does Walmart accept Amazon Pay?
No

Last reviewed February 2, 2019. Read all 2 Amazon Pay reviews.

No

Last reviewed February 6, 2019. Read all 2 Amazon Pay reviews.

Best Official Coupons Support – Winner: Walmart
Yes

Last reviewed April 9, 2018. Read all 3 official coupons page reviews.

No

Last reviewed June 19, 2019. Read all 2 official coupons page reviews.

Best AARP Discount Policies – Tie
No

Last reviewed March 5, 2019. Read all 2 AARP discounts reviews.

No

Last reviewed March 12, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 military discounts review.

Unlikely

Last reviewed July 13, 2020. Read 1 military discounts review.

Best Student Discount Policies – Tie
No

Last reviewed July 19, 2020. Read 1 student discounts review.

Unlikely

Last reviewed July 13, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Winner: Walmart
Yes

Last reviewed July 30, 2018. Read 1 price matching review.

Unlikely

Last reviewed June 19, 2019. Read all 2 price matching reviews.

Best Birthday Discount Policies – Tie
Unlikely

Last reviewed June 4, 2019. Read 1 birthday discounts review.

No

Last reviewed June 19, 2019. Read all 2 birthday discounts reviews.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Unlikely

Last reviewed July 13, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 14, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed July 15, 2018. Read all 2 teacher discounts reviews.

Best Competitor Coupon Policies – Winner: Walmart
Yes

Last reviewed April 9, 2018. Read all 2 competitor coupons reviews.

Unlikely

Last reviewed June 19, 2019. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed April 9, 2018. Read all 2 coupon stacking reviews.

Unlikely

Last reviewed June 19, 2019. Read all 2 coupon stacking reviews.

Best Sales and Promotions – Tie
Does Walmart offer sales events?
Yes

Last reviewed April 9, 2018. Read all 2 sales events reviews.

Yes

Last reviewed June 19, 2019. Read all 2 sales events reviews.

Best Black Friday Ads Page – Winner: Walmart
Yes

Last reviewed November 18, 2020. Read 1 Black Friday Ads Page review.

Unlikely

Last reviewed November 22, 2018. Read all 2 Black Friday Ads Page reviews.

Best Cyber Monday Page – Winner: Walmart
Yes

Last reviewed November 20, 2018. Read all 2 Cyber Monday sales reviews.

Unlikely

Last reviewed November 26, 2020. Read 1 Cyber Monday sales review.

Best Gift Card Support – Winner: Fresh Direct
Does Walmart offer gift cards?
Unlikely

Last reviewed July 19, 2020. Read 1 gift cards review.

Yes

Last reviewed July 26, 2020. Read 1 gift cards review.

Best Money-back Guarantee Policy – Winner: Walmart
Yes

Last reviewed April 9, 2018. Read all 2 money-back guarantee reviews.

Unlikely

Last reviewed June 19, 2019. Read all 2 money-back guarantee reviews.

Best Loyalty Programs – Tie
Unlikely

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Unlikely

Last reviewed July 23, 2020. Read 1 loyalty programs review.

Best Contact Information Availability – Tie
Yes

Last reviewed November 30, 2020. Read all 2 contact information reviews.

Yes

Last reviewed November 30, 2020. Read all 2 contact information reviews.

Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Website Security & Privacy Policies – Tie
Yes

Last reviewed November 20, 2018. Read all 2 website security & privacy reviews.

Yes

Last reviewed June 19, 2019. Read all 2 website security & privacy reviews.

Best Affiliate Marketing Programs – Tie
Yes

Last reviewed November 30, 2020. Read 1 affiliate marketing review.

Yes

Last reviewed November 30, 2020. Read 1 affiliate marketing review.

Best Ethical Practices – Tie
Yes

Last reviewed September 3, 2019. Read 1 ethical practices review.

Yes

Last reviewed December 21, 2019. Read 1 ethical practices review.

Best Affirm Financing Support – Tie
Unlikely

Last reviewed September 13, 2018. Read all 3 Affirm financing reviews.

Unlikely

Last reviewed November 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikely

Last reviewed September 25, 2018. Read all 2 Afterpay financing reviews.

Unlikely

Last reviewed November 12, 2018. Read all 2 Afterpay financing reviews.

Best Sezzle Financing Support – Tie
No

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

No

Last reviewed February 12, 2019. Read all 2 Sezzle financing reviews.

Best Klarna Financing Support – Tie
Unlikely

Last reviewed July 5, 2018. Read all 2 Klarna financing reviews.

Unlikely

Last reviewed October 26, 2018. Read all 2 Klarna financing reviews.

Best QuadPay Financing Support – Tie
No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

No

Last reviewed February 6, 2019. Read all 2 QuadPay financing reviews.

Best Bread Financing Support – Tie
Unlikely

Last reviewed September 25, 2018. Read all 2 Bread financing reviews.

Unlikely

Last reviewed October 26, 2018. Read all 2 Bread financing reviews.

Best Splitit Financing Support – Tie
No

Last reviewed October 18, 2020. Read all 2 Splitit financing reviews.

No

Last reviewed October 26, 2020. Read all 2 Splitit financing reviews.

Best Free Shipping Policies – Winner: Walmart
Yes

Last reviewed August 21, 2018. Read 1 free shipping review.

No

Last reviewed March 24, 2019. Read all 2 free shipping reviews.

Best Free Return Policies – Winner: Walmart
Yes

Last reviewed August 21, 2018. Read all 3 free returns & exchanges reviews.

Unlikely

Last reviewed July 11, 2017. Read 1 free returns & exchanges review.

Best International Shipping Policies – Winner: Walmart
Yes

Last reviewed April 23, 2018. Read all 2 international shipping reviews.

No

Last reviewed October 26, 2018. Read all 2 international shipping reviews.

Best In-store Pickup – Winner: Walmart
Yes

Last reviewed September 29, 2020. Read all 2 curbside pickup reviews.

Unlikely

Last reviewed October 22, 2020. Read all 2 curbside pickup reviews.

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vs
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