Pottery Barn vs IKEA

Furniture Retailer Brand Comparison
October 19, 2020

IKEA vs Pottery Barn: Side-by-Side Brand Comparison

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PROS
CONS
PROS
CONS
  • No significant cons
POTTERY BARN CURRENT OFFER CODES
Pottery Barn has 4 coupon codes active today view more:
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COZY
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FRIENDS
Get 20% Off
FALL
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FREESHIPEC...
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As of Sunday, Amazon is offering 20% off select Pottery Barn items.
IKEA CURRENT OFFER CODES
IKEA is not offering any discount codes currently. Check for deals.
MORE IKEA DEALS
As of Sunday, Amazon is offering 30% off select IKEA items.
Pottery Barn vs. IKEA: Side-by-Side Comparison
Winner
Pottery Barn
Criteria
IKEA
Winner
4.9
Overall Score
Overall Score
4.8
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
4.0 stars – 1 review
Personalized Products
3.0 stars – 1 review
5.0 stars – 1 review
Fabric Swatch Availability
3.0 stars – 1 review
4.0 stars – 1 review
Scheduled Delivery Support
3.0 stars – 1 review
5.0 stars – 1 review
Monthly Subscriptions
3.0 stars – 1 review
4.0 stars – 1 review
Swapping Ability
3.0 stars – 1 review
3.0 stars – 1 review
Full Room Rentals
3.0 stars – 1 review
2.0 stars – 1 review
Fast Shipping
4.0 stars – 2 reviews
4.0 stars – 1 review
Furniture Condition
5.0 stars – 2 reviews
0.0 stars – 0 reviews
Rental Range Flexibility
4.0 stars – 1 review
4.0 stars – 1 review
Ease of Assembly
4.0 stars – 1 review
4.0 stars – 1 review
Product Guarantee
5.0 stars – 1 review
5.0 stars – 1 review
Eco-friendliness
5.0 stars – 1 review
5.0 stars – 1 review
Domestic Production Policy
5.0 stars – 1 review
5.0 stars – 1 review
Wash & Care Guide
5.0 stars – 1 review
5.0 stars – 1 review
Showroom Availability
4.0 stars – 1 review
5.0 stars – 1 review
Furniture Assembly Services
4.0 stars – 1 review
3.0 stars – 1 review
Stain-resistant Fabrics
5.0 stars – 1 review
5.0 stars – 1 review
Pet-friendly Fabrics
5.0 stars – 1 review
5.0 stars – 1 review
Built-in Charging Availability
3.0 stars – 1 review
3.0 stars – 1 review
Lease-to-own Payment Plans
3.0 stars – 1 review
3.0 stars – 1 review
Rent-to-own Options
3.0 stars – 1 review
4.0 stars – 1 review
Fabric Options
4.0 stars – 1 review
2.0 stars – 1 review
Customer Support
1.0 stars – 1 review
111
Winner
Pottery Barn
Shipping & Returns Policies
IKEA
Winner
Yes
Free Shipping Policies
Unlikely
Unlikely
Free Return Policies
Yes
Yes
International Shipping Policies
Yes
Yes
In-store Pickup
Yes
Unlikely
Ship to Store Options
Unlikely
Winner
Pottery Barn
Payment Options
IKEA
Winner
Unlikely
PayPal Support
Yes
Unlikely
Debit & Prepaid Card Support
Yes
Unlikely
Google Pay Support
Unlikely
Unlikely
Apple Pay Support
Yes
Unlikely
Amazon Pay Support
Bitcoin Support
Winner
Pottery Barn
Pricing & Discount Policies
IKEA
Winner
Yes
Official Coupons Support
Unlikely
AARP Discount Policies
Yes
Veteran's Discount Policies
Unlikely
Yes
Student Discount Policies
Unlikely
Unlikely
Price Adjustment Policies
Unlikely
Unlikely
Birthday Discount Policies
Yes
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Teacher Discount Policies
Unlikely
Unlikely
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Unlikely
Bulk Discounts
Yes
Yes
Sales and Promotions
Unlikely
Yes
Black Friday Ads Page
Yes
Yes
Cyber Monday Page
Yes
Winner
Pottery Barn
Customer Service Features
IKEA
Winner
Yes
Gift Card Support
Unlikely
Yes
Money-back Guarantee Policy
Yes
Yes
Loyalty Programs
Yes
Yes
White-glove Delivery
Unlikely
Yes
In-stock Availability
Unlikely
Yes
Contact Information Availability
Yes
Social Media Presence
Winner
Pottery Barn
Financing Options
IKEA
Winner
Unlikely
Affirm Financing Support
Unlikely
Unlikely
Afterpay Financing Support
Unlikely
Sezzle Financing Support
Unlikely
Klarna Financing Support
Unlikely
QuadPay Financing Support
Splitit Financing Support
Unlikely
Unlikely
Bread Financing Support
Unlikely
In-store Layaway
Unlikely
Winner
Pottery Barn
Website Features
IKEA
Winner
Yes
Website Security & Privacy Policies
Yes
Winner
Pottery Barn
Marketing Programs
IKEA
Winner
Yes
Affiliate Marketing Programs
Winner
Pottery Barn
Other Features
IKEA
Winner
Yes
Ethical Practices
Yes
Pottery Barn
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IKEA
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Pottery Barn vs. IKEA: Comparison Details

Best Personalized Products – Winner: Pottery Barn
4.0 stars

Yes, Pottery Barn does offer customization options. You can find additional information about Pottery Barn's personalized products on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their personalized products.

Last reviewed March 5, 2020. Read all 2 customization options reviews.

3.0 stars

Based on our research, it appears that IKEA may not offer customization options at the current time. You may be able to find additional information about IKEA's personalized products on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their personalized products.

Last reviewed March 5, 2020. Read all 2 customization options reviews.

Pottery Barn
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IKEA
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Best Fabric Swatch Availability – Winner: Pottery Barn
5.0 stars

Yes, Pottery Barn does offer fabric swatches. You can find additional information about Pottery Barn's fabric swatch availability on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their fabric swatch availability.

Last reviewed March 5, 2020. Read all 2 fabric swatches reviews.

3.0 stars

Based on our research, it appears that IKEA may not offer fabric swatches at the current time. You may be able to find additional information about IKEA's fabric swatch availability on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their fabric swatch availability.

Last reviewed February 27, 2020. Read all 2 fabric swatches reviews.

Pottery Barn
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IKEA
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Best Scheduled Delivery Support – Winner: Pottery Barn
4.0 stars

Unfortunately, Pottery Barn does not currently offer scheduled deliveries. You can also visit Pottery Barn's scheduled delivery support customer FAQ page to see if they've provided any additional information on this topic. We also recommend checking their homepage to see if they've posted any more updated information on their scheduled delivery support.

Last reviewed March 5, 2020. Read all 2 scheduled deliveries reviews.

3.0 stars

Based on our research, it appears that IKEA may not offer scheduled deliveries at the current time. You may be able to find additional information about IKEA's scheduled delivery support on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their scheduled delivery support.

Last reviewed February 27, 2020. Read all 2 scheduled deliveries reviews.

Pottery Barn
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IKEA
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Best Monthly Subscriptions – Winner: Pottery Barn
5.0 stars

Yes, Pottery Barn does offer subscription service. You can find additional information about Pottery Barn's monthly subscriptions on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their monthly subscriptions.

Last reviewed March 5, 2020. Read all 2 subscription service reviews.

3.0 stars

Based on our research, it appears that IKEA may not offer subscription service at the current time. You may be able to find additional information about IKEA's monthly subscriptions on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their monthly subscriptions.

Last reviewed February 27, 2020. Read all 2 subscription service reviews.

Pottery Barn
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IKEA
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Best Swapping Ability – Winner: Pottery Barn
4.0 stars

Yes, Pottery Barn does support swaps allowed. You can find additional information about Pottery Barn's swapping ability on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their swapping ability.

Last reviewed March 5, 2020. Read all 2 swaps allowed reviews.

3.0 stars

Based on our research, it appears that IKEA may not support swaps allowed at the current time. You may be able to find additional information about IKEA's swapping ability on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their swapping ability.

Last reviewed February 27, 2020. Read all 2 swaps allowed reviews.

Pottery Barn
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IKEA
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Best Full Room Rentals – Tie
3.0 stars

Based on our research, it appears that Pottery Barn may not offer full room rentals at the current time. You may be able to find additional information about Pottery Barn's full room rentals on their customer service page or FAQ here. You can also visit their homepage to see if Pottery Barn has posted any updated information about their full room rentals.

Last reviewed March 5, 2020. Read all 2 full room rentals reviews.

3.0 stars

Based on our research, it appears that IKEA may not offer full room rentals at the current time. You may be able to find additional information about IKEA's full room rentals on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their full room rentals.

Last reviewed March 5, 2020. Read all 2 full room rentals reviews.

Pottery Barn
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IKEA
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Best Fast Shipping – Winner: IKEA
2.0 stars

Per online reviews as well based on researching Pottery Barn's website, Pottery Barn performs average to slightly below average in terms of fast shipping when compared to other furniture retailer brands.

The online review website hfndigital.com, gave Pottery Barn slightly below average ratings when it comes to fast shipping versus other furniture retailer brands. See the full review on hfndigital.com's site. From this review:

Pottery Barn Furniture Delivery Too Slow

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for fast shipping, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Pottery Barn coupons? Check out the latest deals here. Want more reviews on Pottery Barn? Read a more in-depth review of Pottery Barn on this page.

Last reviewed March 5, 2020. Read all 2 fast shipping reviews.

4.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of fast shipping relative to other furniture retailer brands.

One reviewer on btod.com said IKEA performs well on fast shipping relative to its peers. You can read the full review here. Here's a brief quote from this review:

his is likely the reason they chose to ship with a freight carrier. To avoid any of the added headaches of deliveries from freight carriers, IKEA includes white glove service.

One reviewer on btod.com said IKEA performs well on fast shipping relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:

The included straps with handles made it easy to carry up the mattress up those many (many) stairs, but IKEA also offers lots of other shipping and delivery options depending on what you need:

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for fast shipping, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 6, 2020. Read all 3 fast shipping reviews.

Pottery Barn
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IKEA
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Best Furniture Condition – Winner: IKEA
4.0 stars

Based on reviews posted on popular review sites as well as from Pottery Barn's website, Pottery Barn performs very well in terms of furniture condition relative to other furniture retailer brands.

Based on information pulled from Pottery Barn's website, Pottery Barn performs well on furniture condition relative to its peers. You can read additional information here. Here's a snippet from the information published on their site:

Palmetto is Pottery Barn's all-weather wicker furniture collection, made of extruded polypropylene that will stand up to the most adverse conditions and strengthened by lightweight aluminum frames.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for furniture condition, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Pottery Barn coupons? Check out the latest deals here. Want more reviews on Pottery Barn? Read a more in-depth review of Pottery Barn on this page.

Last reviewed March 7, 2020. Read all 2 good furniture condition reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of furniture condition relative to other furniture retailer brands.

One reviewer on godownsize.com said IKEA performs well on furniture condition relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:

The quality of Ikea furniture is generally good.

The review site curbed.com gives IKEA excellent ratings for furniture condition in a review posted on its website. Specifically, this reviewer pointed out the following:

But the Swedish furniture giant actually has a number of sturdy, high-quality items that even your most design-obsessed friends will admire.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for furniture condition, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed August 29, 2020. Read all 3 good furniture condition reviews.

Pottery Barn
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IKEA
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Best Ease of Assembly – Tie
4.0 stars

Based on reviews posted on popular review sites as well as from Pottery Barn's website, Pottery Barn performs very well in terms of ease of assembly relative to other furniture retailer brands.

Based on information pulled from Pottery Barn's website, Pottery Barn performs well on ease of assembly relative to its peers. You can read additional information here. Specifically, their website provides the following information:

Assembly instructions for our furniture products are available for you to download. If these instructions do not match your product, or you are unable to find the information you need, please call customer service at 1.888.779.5176.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for ease of assembly, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Pottery Barn coupons? Check out the latest deals here. Want more reviews on Pottery Barn? Read a more in-depth review of Pottery Barn on this page.

Last reviewed March 7, 2020. Read all 2 easy assembly reviews.

4.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of ease of assembly relative to other furniture retailer brands.

One reviewer on homemadelovely.com said IKEA performs well on ease of assembly relative to its peers. You can read the full review here. Here's a brief quote from this review:

The couch came in boxes and had to be assembled. I laughed out loud when it was delivered. I couldn’t believe Ikea actually figured out a way to get a couch into a box!

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for ease of assembly, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 6, 2020. Read all 2 easy assembly reviews.

Pottery Barn
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IKEA
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Best Product Guarantee – Winner: IKEA
4.0 stars

Based on reviews posted on popular review sites as well as from Pottery Barn's website, Pottery Barn performs very well in terms of product guarantee relative to other furniture retailer brands.

Based on information pulled from Pottery Barn's website, Pottery Barn performs well on product guarantee relative to its peers. You can read additional information here. Here's a snippet from the information published on their site:

To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such l

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for product guarantee, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Pottery Barn coupons? Check out the latest deals here. Want more reviews on Pottery Barn? Read a more in-depth review of Pottery Barn on this page.

Last reviewed March 7, 2020. Read all 2 warranty reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of product guarantee relative to other furniture retailer brands.

The review site apartmenttherapy.com gives IKEA excellent ratings for product guarantee in a review posted on its website. Specifically, this reviewer pointed out the following:

Despite their budget-friendly price tags, IKEA believes that the bulk of mattress offerings—as well as some bed bases—should last at least a couple of decades. And they gave them a 25-year warranty to prove it.

The review site theguardian.com gives IKEA excellent ratings for product guarantee in a review posted on its website. Specifically, this reviewer pointed out the following:

As you say, Ikea offers a 25-year guarantee that covers defects in the material and workmanship on its Metod kitchen system, although we have reported numerous cases where readers struggled to get replacements.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for product guarantee, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 6, 2020. Read all 2 warranty reviews.

Pottery Barn
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IKEA
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Best Eco-friendliness – Tie
5.0 stars

Yes, Pottery Barn does offer eco-friendliness. You can find additional information about Pottery Barn's eco-friendliness on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their eco-friendliness.

Last reviewed March 6, 2020. Read all 2 eco-friendliness reviews.

5.0 stars

Yes, IKEA does offer eco-friendliness. You can find additional information about IKEA's eco-friendliness on their customer service page here. You can also visit their homepage to see if IKEA has posted additional information on their eco-friendliness.

Last reviewed February 27, 2020. Read all 2 eco-friendliness reviews.

Pottery Barn
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IKEA
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Best Domestic Production Policy – Tie
5.0 stars

Yes, Pottery Barn does offer products made in USA. You can find additional information about Pottery Barn's domestic production policy on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their domestic production policy.

Last reviewed March 6, 2020. Read all 2 products made in USA reviews.

5.0 stars

Yes, IKEA Nordmärke does offer products made in USA. You can find additional information about IKEA Nordmärke's domestic production policy on their customer service page here. You can also visit their homepage to see if IKEA Nordmärke has posted additional information on their domestic production policy.

Last reviewed April 29, 2020. Read all 2 products made in USA reviews.

Pottery Barn
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IKEA
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Best Wash & Care Guide – Tie
5.0 stars

Yes, Pottery Barn does offer wash and care instructions. You can find additional information about Pottery Barn's wash & care guide on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their wash & care guide.

Last reviewed March 6, 2020. Read all 2 wash & care instructions reviews.

5.0 stars

Yes, IKEA does offer wash and care instructions. You can find additional information about IKEA's wash & care guide on their customer service page here. You can also visit their homepage to see if IKEA has posted additional information on their wash & care guide.

Last reviewed February 27, 2020. Read all 2 wash & care instructions reviews.

Pottery Barn
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IKEA
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Best Showroom Availability – Winner: Pottery Barn
5.0 stars

Yes, Pottery Barn does offer showrooms. You can find additional information about Pottery Barn's showroom availability on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their showroom availability.

Last reviewed April 16, 2019. Read all 2 showrooms reviews.

4.0 stars

Based on our research, it appears that IKEA may not offer showrooms at the current time. You may be able to find additional information about IKEA's showroom availability on their customer service page here. You can also visit their homepage to see if IKEA has posted any updated information about their showroom availability.

Last reviewed June 22, 2018. Read all 2 showrooms reviews.

Pottery Barn
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IKEA
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Best Furniture Assembly Services – Winner: Pottery Barn
5.0 stars

Yes, Pottery Barn does offer furniture assembly. You can find additional information about Pottery Barn's furniture assembly services on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their furniture assembly services.

Last reviewed April 16, 2019. Read all 2 furniture assembly reviews.

4.0 stars

Based on our research, it appears that IKEA may not offer furniture assembly at the current time. You may be able to find additional information about IKEA's furniture assembly services on their customer service page here. You can also visit their homepage to see if IKEA has posted any updated information about their furniture assembly services.

Last reviewed June 22, 2018. Read all 2 furniture assembly reviews.

Pottery Barn
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IKEA
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Best Stain-resistant Fabrics – Winner: IKEA
3.0 stars

Based on our research, it appears that Pottery Barn may not offer stain-resistant fabrics at the current time. You may be able to find additional information about Pottery Barn's stain-resistant fabrics on their customer service page or FAQ here. You can also visit their homepage to see if Pottery Barn has posted any updated information about their stain-resistant fabrics.

Last reviewed March 6, 2020. Read all 2 stain-resistant fabrics reviews.

5.0 stars

Yes, IKEA does offer stain-resistant fabrics. You can find additional information about IKEA's stain-resistant fabrics on their customer service page here. You can also visit their homepage to see if IKEA has posted additional information on their stain-resistant fabrics.

Last reviewed February 27, 2020. Read all 2 stain-resistant fabrics reviews.

Pottery Barn
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IKEA
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Best Pet-friendly Fabrics – Tie
5.0 stars

Yes, Pottery Barn does offer pet friendly fabrics. You can find additional information about Pottery Barn's pet-friendly fabrics on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their pet-friendly fabrics.

Last reviewed March 6, 2020. Read all 2 pet friendly fabrics reviews.

5.0 stars

Yes, IKEA does offer pet friendly fabrics. You can find additional information about IKEA's pet-friendly fabrics on their customer service page here. You can also visit their homepage to see if IKEA has posted additional information on their pet-friendly fabrics.

Last reviewed February 27, 2020. Read all 2 pet friendly fabrics reviews.

Pottery Barn
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IKEA
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Best Built-in Charging Availability – Winner: Pottery Barn
5.0 stars

Yes, Pottery Barn does offer built-in charging ports. You can find additional information about Pottery Barn's built-in charging availability on their customer service page here. You can also visit their homepage to see if Pottery Barn has posted additional information on their built-in charging availability.

Last reviewed March 6, 2020. Read all 2 built-in charging ports reviews.

3.0 stars

Based on our research, it appears that IKEA may not offer built-in charging ports at the current time. You may be able to find additional information about IKEA's built-in charging availability on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their built-in charging availability.

Last reviewed March 6, 2020. Read all 2 built-in charging ports reviews.

Pottery Barn
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IKEA
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Best Lease-to-own Payment Plans – Tie
3.0 stars

Based on our research, it appears that Pottery Barn may not offer rent-to-own options at the current time. You may be able to find additional information about Pottery Barn's lease-to-own payment plans on their customer service page or FAQ here. You can also visit their homepage to see if Pottery Barn has posted any updated information about their lease-to-own payment plans.

Last reviewed March 6, 2020. Read all 2 rent-to-own options reviews.

3.0 stars

Based on our research, it appears that IKEA may not offer rent-to-own options at the current time. You may be able to find additional information about IKEA's lease-to-own payment plans on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their lease-to-own payment plans.

Last reviewed February 27, 2020. Read all 2 rent-to-own options reviews.

Pottery Barn
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Best Rent-to-own Options – Tie
3.0 stars

Based on our research, it appears that Pottery Barn may not offer rent-to-own furniture at the current time. You may be able to find additional information about Pottery Barn's rent-to-own options on their customer service page or FAQ here. You can also visit their homepage to see if Pottery Barn has posted any updated information about their rent-to-own options.

Last reviewed March 6, 2020. Read all 2 rent-to-own furniture reviews.

3.0 stars

Based on our research, it appears that IKEA may not offer rent-to-own furniture at the current time. You may be able to find additional information about IKEA's rent-to-own options on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their rent-to-own options.

Last reviewed March 6, 2020. Read all 2 rent-to-own furniture reviews.

Pottery Barn
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Best Fabric Options – Tie
4.0 stars

Based on reviews posted on popular review sites as well as from Pottery Barn's website, Pottery Barn performs very well in terms of fabric options relative to other furniture retailer brands.

One reviewer on lifeonvirginiastreet.com said Pottery Barn performs well on fabric options relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:

We have been shocked by the durability and stain resistance of the Performance Everydaylinen by Crypton Home fabric.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for fabric options, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Pottery Barn coupons? Check out the latest deals here. Want more reviews on Pottery Barn? Read a more in-depth review of Pottery Barn on this page.

Last reviewed March 5, 2020. Read all 2 fabric options reviews.

4.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of fabric options relative to other furniture retailer brands.

One reviewer on designingvibes.com said IKEA performs well on fabric options relative to its peers. You can read the full review here. Here's a brief quote from this review:

While I am happy to report that the actual furniture itself has held up beautifully to pets, kids and my husband for half of a decade now, I cannot claim the same for the original white slipcovers that came with the sofa and the arm chairs

One reviewer on thegritandpolish.com said IKEA performs well on fabric options relative to its peers. You can read the full review here. From this review:

We try to stick to natural fabrics in our home, so I was thrilled to find 100% cotton at such a low price point. One note of caution is that there is a subtle print sewn into the fabric.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for fabric options, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 6, 2020. Read all 2 fabric options reviews.

Pottery Barn
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IKEA
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Best Customer Support – Winner: Pottery Barn
2.0 stars

Per online reviews as well based on researching Pottery Barn's website, Pottery Barn performs average to slightly below average in terms of customer support when compared to other furniture retailer brands.

Based on one review posted on comfort-works.com, it appears that Pottery Barn received poor ratings for customer support. See the full review here. From this review:

Very bad customer service: many people were put on hold for a good 30 minutes, and reps mostly responded with the “we’re looking into it” line.

Based on a review posted on wolfwater.com, Pottery Barn was rated as fairly average for customer support relative to competing furniture retailer brands. Check out the entire review here. Specifically, this reviewer pointed out the following:

I dealt with a some not-so-great customer service reps during what may have been a transitional period for their customer service team (since not calling someone back or suggesting that a customer drill holes into a unit themselves is not good customer service, any way you slice it).

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for customer support, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Pottery Barn coupons? Check out the latest deals here. Want more reviews on Pottery Barn? Read a more in-depth review of Pottery Barn on this page.

Last reviewed March 5, 2020. Read all 2 customer service reviews.

1.0 stars

Based on reviews from trusted online sites, combined with information from IKEA's website, it appears that IKEA performs performs below average in terms of customer support when compared to other furniture retailer brands.

Based on one review posted on practicalecommerce.com, it appears that IKEA received poor ratings for customer support. See the full review here. Here's a brief quote from this review:

Ikea receives an email for every review. It has not publicly replied to any. By any standard, this is appalling customer service.

Learn more at the company's website.

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Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 5, 2020. Read all 2 customer service reviews.

Pottery Barn
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IKEA
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Best PayPal Support – Winner: IKEA
Does Pottery Barn accept PayPal?
Unlikely

Last reviewed August 15, 2018. Read all 2 PayPal reviews.

Does IKEA accept PayPal?
Yes

Last reviewed August 10, 2018. Read all 2 PayPal reviews.

Best Debit & Prepaid Card Support – Winner: IKEA
Unlikely

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Tie
Unlikely

Last reviewed April 13, 2018. Read all 2 Google Pay reviews.

Does IKEA accept Google Pay?
Unlikely

Last reviewed April 20, 2018. Read all 2 Google Pay reviews.

Best Apple Pay Support – Winner: IKEA
Does Pottery Barn accept Apple Pay?
Unlikely

Last reviewed July 30, 2018. Read 1 Apple Pay review.

Does IKEA accept Apple Pay?
Yes

Last reviewed July 27, 2018. Read 1 Apple Pay review.

Best Amazon Pay Support – Tie
Unlikely

Last reviewed February 4, 2019. Read all 2 Amazon Pay reviews.

Does IKEA accept Amazon Pay?
No

Last reviewed February 5, 2019. Read all 2 Amazon Pay reviews.

Best Bitcoin Support – Tie
Does Pottery Barn accept Bitcoin?
No

Last reviewed February 20, 2020. Read all 2 Bitcoin reviews.

Does IKEA accept Bitcoin?
No

Last reviewed January 27, 2020. Read all 2 Bitcoin reviews.

Best Official Coupons Support – Winner: Pottery Barn
Yes

Last reviewed March 24, 2018. Read 1 official coupons page review.

Unlikely

Last reviewed July 1, 2018. Read all 2 official coupons page reviews.

Best AARP Discount Policies – Tie
No

Last reviewed March 6, 2019. Read all 2 AARP discounts reviews.

Does IKEA offer AARP discounts?
No

Last reviewed March 12, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Winner: Pottery Barn
Yes

Last reviewed July 10, 2020. Read 1 military discounts review.

Unlikely

Last reviewed July 11, 2020. Read all 2 military discounts reviews.

Best Student Discount Policies – Winner: Pottery Barn
Yes

Last reviewed July 11, 2020. Read 1 student discounts review.

Unlikely

Last reviewed July 11, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Tie
Unlikely

Last reviewed July 30, 2018. Read 1 price matching review.

Does IKEA offer price matching?
Unlikely

Last reviewed July 27, 2018. Read 1 price matching review.

Best Birthday Discount Policies – Winner: IKEA
Unlikely

Last reviewed June 2, 2019. Read 1 birthday discounts review.

Yes

Last reviewed November 12, 2018. Read all 2 birthday discounts reviews.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Unlikely

Last reviewed July 11, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 14, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed September 6, 2018. Read all 2 teacher discounts reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed March 24, 2018. Read 1 competitor coupons review.

Unlikely

Last reviewed July 1, 2018. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed August 21, 2018. Read 1 coupon stacking review.

Does IKEA allow coupon stacking?
Unlikely

Last reviewed July 1, 2018. Read all 2 coupon stacking reviews.

Best Bulk Discounts – Winner: IKEA
Unlikely

Last reviewed February 20, 2020. Read all 2 bulk discounts reviews.

Does IKEA offer bulk discounts?
Yes

Last reviewed January 27, 2020. Read all 2 bulk discounts reviews.

Best Sales and Promotions – Winner: Pottery Barn
Yes

Last reviewed March 24, 2018. Read 1 sales events review.

Does IKEA offer sales events?
Unlikely

Last reviewed July 1, 2018. Read all 2 sales events reviews.

Best Black Friday Ads Page – Tie
Yes

Last reviewed November 20, 2018. Read all 2 Black Friday Ads Page reviews.

Yes

Last reviewed November 20, 2018. Read all 2 Black Friday Ads Page reviews.

Best Cyber Monday Page – Tie
Yes

Last reviewed November 20, 2018. Read all 2 Cyber Monday sales reviews.

Yes

Last reviewed November 20, 2018. Read all 2 Cyber Monday sales reviews.

Best Gift Card Support – Winner: Pottery Barn
Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Does IKEA offer gift cards?
Unlikely

Last reviewed July 20, 2020. Read 1 gift cards review.

Best Money-back Guarantee Policy – Tie
Yes

Last reviewed March 24, 2018. Read 1 money-back guarantee review.

Yes

Last reviewed July 1, 2018. Read all 2 money-back guarantee reviews.

Best Loyalty Programs – Tie
Yes

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Yes

Last reviewed July 25, 2020. Read 1 loyalty programs review.

Best White-glove Delivery – Winner: Pottery Barn
Yes

Last reviewed February 20, 2020. Read all 2 white-glove delivery reviews.

Unlikely

Last reviewed January 27, 2020. Read all 2 white-glove delivery reviews.

Best In-stock Availability – Winner: Pottery Barn
Yes

Last reviewed February 20, 2020. Read all 2 in-stock availability reviews.

Unlikely

Last reviewed January 28, 2020. Read all 2 in-stock availability reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed September 30, 2020. Read all 2 contact information reviews.

Yes

Last reviewed September 30, 2020. Read all 2 contact information reviews.

Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Website Security & Privacy Policies – Tie
Yes

Last reviewed April 16, 2019. Read all 2 website security & privacy reviews.

Yes

Last reviewed November 7, 2018. Read all 2 website security & privacy reviews.

Best Affiliate Marketing Programs – Winner: Pottery Barn
Yes

Last reviewed September 30, 2020. Read 1 affiliate marketing review.

No

Last reviewed September 30, 2020. Read 1 affiliate marketing review.

Best Ethical Practices – Tie
Yes

Last reviewed September 4, 2019. Read 1 ethical practices review.

Does IKEA support ethical practices?
Yes

Last reviewed June 18, 2019. Read all 2 ethical practices reviews.

Best Affirm Financing Support – Tie
Unlikely

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Does IKEA accept Affirm financing?
Unlikely

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikely

Last reviewed September 9, 2018. Read all 2 Afterpay financing reviews.

Unlikely

Last reviewed September 24, 2018. Read all 2 Afterpay financing reviews.

Best Sezzle Financing Support – Tie
No

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

Does IKEA accept Sezzle financing?
No

Last reviewed February 6, 2019. Read all 2 Sezzle financing reviews.

Best Klarna Financing Support – Tie
Unlikely

Last reviewed September 9, 2018. Read all 2 Klarna financing reviews.

Does IKEA accept Klarna financing?
Unlikely

Last reviewed July 11, 2018. Read all 2 Klarna financing reviews.

Best QuadPay Financing Support – Tie
No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Does IKEA accept QuadPay financing?
No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Best Splitit Financing Support – Tie
No

Last reviewed October 18, 2020. Read all 2 Splitit financing reviews.

Does IKEA accept Splitit financing?
Unlikely

Last reviewed October 19, 2020. Read all 2 Splitit financing reviews.

Best Bread Financing Support – Tie
Unlikely

Last reviewed September 9, 2018. Read all 2 Bread financing reviews.

Does IKEA accept Bread financing?
Unlikely

Last reviewed September 24, 2018. Read all 2 Bread financing reviews.

Best In-store Layaway – Tie
No

Last reviewed January 10, 2020. Read all 2 layaway programs reviews.

Unlikely

Last reviewed January 10, 2020. Read all 2 layaway programs reviews.

Best Free Shipping Policies – Winner: Pottery Barn
Yes

Last reviewed January 3, 2019. Read 1 free shipping review.

Does IKEA offer free shipping?
Unlikely

Last reviewed September 7, 2018. Read 1 free shipping review.

Best Free Return Policies – Winner: IKEA
Unlikely

Last reviewed December 7, 2018. Read 1 free returns & exchanges review.

Yes

Last reviewed August 6, 2018. Read 1 free returns & exchanges review.

Best International Shipping Policies – Tie
Yes

Last reviewed March 24, 2018. Read 1 international shipping review.

Yes

Last reviewed May 1, 2019. Read all 2 international shipping reviews.

Best In-store Pickup – Tie
Yes

Last reviewed September 30, 2020. Read 1 curbside pickup review.

Does IKEA offer curbside pickup?
Yes

Last reviewed September 30, 2020. Read 1 curbside pickup review.

Best Ship to Store Options – Tie
Unlikely

Last reviewed April 16, 2019. Read all 2 ship to store reviews.

Does IKEA offer ship to store?
Unlikely

Last reviewed July 1, 2018. Read all 2 ship to store reviews.

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