Old Navy vs Zulily

Fashion Store Comparison
February 15, 2021

Zulily vs Old Navy: Side-by-Side Brand Comparison

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PROS
CONS
  • No significant cons
PROS
CONS
OLD NAVY CURRENT OFFER CODES
Old Navy has 13 coupon codes active today view more:
Get 30% Off
NAVYIST
Get 30% Off
HURRY
Get 20% Off
SWEET
Get 10% Off
WELCOMECC
Code
SIGNATURE
Code
LUXE
Get 25% Off
WELCOMEBR
Get 20% Off
WELCOME20
Get 10% Off
BONUS
Get 10% Off
WELCOME
MORE OLD NAVY DEALS
As of Wednesday, Amazon is offering 40% off select Old Navy items.
ZULILY CURRENT OFFER CODES
Zulily is not offering any discount codes currently. Check for deals.
MORE ZULILY DEALS
Amazon is also offering discounts on select Zulily items today.
Old Navy vs. Zulily: Side-by-Side Comparison
Winner
Old Navy
Criteria
Zulily
Winner
4.9
Overall Score
Overall Score
4.9
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
5.0 stars – 1 review
Ethically-sourced Products
5.0 stars – 1 review
5.0 stars – 1 review
Environment-friendly Products
5.0 stars – 1 review
5.0 stars – 1 review
Rewards Credit Card
5.0 stars – 1 review
4.0 stars – 1 review
Domestic Production Policy
5.0 stars – 1 review
5.0 stars – 1 review
Measurement Chart
5.0 stars – 1 review
0.0 stars – 0 reviews
Cruelty-free Policies
3.0 stars – 1 review
3.0 stars – 1 review
Wash & Care Guide
5.0 stars – 1 review
5.0 stars – 1 review
Eco-friendly Options
5.0 stars – 1 review
0.0 stars – 0 reviews
Animal-free Options
3.0 stars – 1 review
3.0 stars – 1 review
Wholesale Purchasing Options
0.0 stars – 0 reviews
4.0 stars – 1 review
Customer Support
5.0 stars – 1 review
111
Winner
Old Navy
Shipping & Returns Policies
Zulily
Winner
Yes
Free Shipping Policies
Yes
Yes
Free Return Policies
Yes
Yes
International Shipping Policies
Yes
Yes
In-store Pickup
Winner
Old Navy
Payment Options
Zulily
Winner
Yes
PayPal Support
Yes
Unlikely
Debit & Prepaid Card Support
Yes
Google Pay Support
Unlikely
Apple Pay Support
Yes
Amazon Pay Support
Shop Pay Support
Unlikely
Bitcoin Support
Alipay Support
Winner
Old Navy
Pricing & Discount Policies
Zulily
Winner
Yes
Official Coupons Support
Yes
Unlikely
AARP Discount Policies
Unlikely
Yes
Veteran's Discount Policies
Unlikely
Unlikely
Student Discount Policies
Unlikely
Yes
Price Adjustment Policies
Unlikely
Yes
Birthday Discount Policies
Unlikely
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Teacher Discount Policies
Unlikely
Yes
Rewards Program
Unlikely
Yes
Availability of Outlet Stores
Unlikely
Unlikely
Essential Worker Discounts
Unlikely
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Sales and Promotions
Yes
Yes
Black Friday Ads Page
Yes
Yes
Cyber Monday Page
Yes
Winner
Old Navy
Customer Service Features
Zulily
Winner
Yes
Gift Card Support
Yes
Yes
Money-back Guarantee Policy
Yes
Loyalty Programs
Unlikely
Yes
Live Chat Support
Unlikely
Yes
Modification & Cancellation Policies
Yes
Yes
Order Tracking Support
Yes
Yes
Contact Information Availability
Yes
Social Media Presence
Winner
Old Navy
Financing Options
Zulily
Winner
Affirm Financing Support
Unlikely
Yes
Afterpay Financing Support
Unlikely
Klarna Financing Support
Unlikely
Sezzle Financing Support
QuadPay Financing Support
Splitit Financing Support
Unlikely
Bread Financing Support
In-store Layaway
Unlikely
Unlikely
GreenSky Financing Support
Unlikely
Unlikely
Snap Finance Support
Unlikely
Four Financing Support
Winner
Old Navy
Website Features
Zulily
Winner
Yes
Website Security & Privacy Policies
Yes
Winner
Old Navy
Marketing Programs
Zulily
Winner
Unlikely
Influencer Marketing Programs
Unlikely
Yes
Affiliate Marketing Programs
Yes
Winner
Old Navy
Other Features
Zulily
Winner
Yes
Sustainability Commitment
Yes
Yes
Commitment to Racial Equity
Unlikely
Yes
Charitable Cause Support
Yes
Unlikely
Nurse Discount Policies
Unlikely
Unlikely
Government Worker Discount Policies
Unlikely
Yes
Ethical Practices
Yes
Old Navy
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Zulily
View brand

Old Navy vs. Zulily: Comparison Details

Best Ethically-sourced Products – Tie
5.0 stars

Yes, Old Navy does offer fair trade certified. You can find additional information about Old Navy's ethically-sourced products on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their ethically-sourced products.

Last reviewed August 23, 2020. Read all 2 fair trade certified reviews.

5.0 stars

Yes, Zulily does offer fair trade certified. You can find additional information about Zulily's ethically-sourced products on their customer service page here. You can also visit their homepage to see if Zulily has posted additional information on their ethically-sourced products.

Last reviewed September 5, 2020. Read all 2 fair trade certified reviews.

Old Navy
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Zulily
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Best Environment-friendly Products – Tie
5.0 stars

Yes, Old Navy does offer sustainable products. You can find additional information about Old Navy's environment-friendly products on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their environment-friendly products.

Last reviewed August 23, 2020. Read all 2 sustainable products reviews.

5.0 stars

Yes, Zulily does offer sustainable products. You can find additional information about Zulily's environment-friendly products on their customer service page here. You can also visit their homepage to see if Zulily has posted additional information on their environment-friendly products.

Last reviewed September 5, 2020. Read all 2 sustainable products reviews.

Old Navy
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Zulily
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Best Rewards Credit Card – Tie
5.0 stars

Yes, Old Navy does offer store credit card. You can find additional information about Old Navy's rewards credit card on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their rewards credit card.

Last reviewed August 23, 2020. Read all 2 store credit card reviews.

5.0 stars

Yes, Zulily does offer store credit card. You can find additional information about Zulily's rewards credit card on their customer service page here. You can also visit their homepage to see if Zulily has posted additional information on their rewards credit card.

Last reviewed September 5, 2020. Read all 2 store credit card reviews.

Old Navy
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Zulily
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Best Domestic Production Policy – Winner: Zulily
4.0 stars

Yes, Old Navy does offer products made in USA. You can find additional information about Old Navy's domestic production policy on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their domestic production policy.

Last reviewed August 23, 2020. Read all 2 products made in USA reviews.

5.0 stars

Yes, Zulily does offer products made in USA. You can find additional information about Zulily's domestic production policy on their customer service page here. You can also visit their homepage to see if Zulily has posted additional information on their domestic production policy.

Last reviewed September 5, 2020. Read all 2 products made in USA reviews.

Old Navy
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Zulily
View brand
Best Measurement Chart – Tie
5.0 stars

Yes, Old Navy does offer sizing guides. You can find additional information about Old Navy's measurement chart on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their measurement chart.

Last reviewed August 23, 2020. Read all 2 sizing guides reviews.

5.0 stars

Yes, Zulily does offer sizing guides. You can find additional information about Zulily's measurement chart on their customer service page here. You can also visit their homepage to see if Zulily has posted additional information on their measurement chart.

Last reviewed September 5, 2020. Read all 2 sizing guides reviews.

Old Navy
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Zulily
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Best Wash & Care Guide – Winner: Zulily
3.0 stars

Based on our research, it appears that Old Navy may not offer wash and care instructions at the current time. You may be able to find additional information about Old Navy's wash & care guide on their customer service page or FAQ here. You can also visit their homepage to see if Old Navy has posted any updated information about their wash & care guide.

Last reviewed August 23, 2020. Read all 2 wash & care instructions reviews.

5.0 stars

Yes, Zulily does offer wash and care instructions. You can find additional information about Zulily's wash & care guide on their customer service page here. You can also visit their homepage to see if Zulily has posted additional information on their wash & care guide.

Last reviewed September 5, 2020. Read all 2 wash & care instructions reviews.

Old Navy
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Zulily
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Best Eco-friendly Options – Tie
5.0 stars

Yes, Old Navy does offer eco-friendly materials. You can find additional information about Old Navy's eco-friendly options on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their eco-friendly options.

Last reviewed August 23, 2020. Read all 2 eco-friendly materials reviews.

5.0 stars

Yes, Zulily does offer eco-friendly materials. You can find additional information about Zulily's eco-friendly options on their customer service page here. You can also visit their homepage to see if Zulily has posted additional information on their eco-friendly options.

Last reviewed September 5, 2020. Read all 2 eco-friendly materials reviews.

Old Navy
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Zulily
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Best Customer Support – Winner: Zulily
4.0 stars

Based on reviews posted on popular review sites as well as from Old Navy's website, Old Navy performs very well in terms of customer support relative to other fashion retailer stores.

Based on information pulled from Old Navy's website, Old Navy performs well on customer support relative to its peers. You can read additional information here. From this page:

Very happy with them.

Learn more at the company's website.

You can also check out the top 10 fashion retailer stores for customer support, or the overall best-performing fashion retailer stores on our main review grid.

Looking for Old Navy coupons? Check out the latest deals here. Want more reviews on Old Navy? Read a more in-depth review of Old Navy on this page.

Last reviewed August 27, 2020. Read all 2 customer service reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from Zulily's website, Zulily performs very well in terms of customer support relative to other fashion retailer stores.

The review site consumeraffairs.com gives Zulily excellent ratings for customer support in a review posted on its website. From this review:

The vendor has sent the replacement, during the last 6 years I've had nothing but good experiences with Zulily Customer service.

The review site highya.com gives Zulily excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:

Many of these same reviewers noted that they always had pleasant experiences with customer service and that any problems they had were quickly fixed.

Learn more at the company's website.

You can also check out the top 10 fashion retailer stores for customer support, or the overall best-performing fashion retailer stores on our main review grid.

Looking for Zulily coupons? Check out the latest deals here. Want more reviews on Zulily? Read a more in-depth review of Zulily on this page.

Last reviewed August 31, 2020. Read all 2 customer service reviews.

Old Navy
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Zulily
View brand
Best PayPal Support – Tie
Does Old Navy accept PayPal?
Yes

Last reviewed December 27, 2020. Read all 2 PayPal reviews.

Does Zulily accept PayPal?
Yes

Last reviewed August 15, 2018. Read all 2 PayPal reviews.

Best Debit & Prepaid Card Support – Winner: Zulily
Unlikely

Last reviewed December 27, 2020. Read 1 debit & prepaid cards review.

Yes

Last reviewed June 16, 2018. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Tie
Does Old Navy accept Google Pay?
No

Last reviewed December 27, 2020. Read 1 Google Pay review.

Does Zulily accept Google Pay?
Unlikely

Last reviewed April 17, 2018. Read all 2 Google Pay reviews.

Best Apple Pay Support – Winner: Zulily
Does Old Navy accept Apple Pay?
No

Last reviewed December 27, 2020. Read 1 Apple Pay review.

Does Zulily accept Apple Pay?
Yes

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Best Amazon Pay Support – Tie
Does Old Navy accept Amazon Pay?
No

Last reviewed December 27, 2020. Read 1 Amazon Pay review.

Does Zulily accept Amazon Pay?
No

Last reviewed February 3, 2019. Read all 2 Amazon Pay reviews.

Best Shop Pay Support – Tie
Does Old Navy accept Shop Pay?
No

Last reviewed December 4, 2020. Read 1 Shop Pay review.

Does Zulily accept Shop Pay?
Unlikely

Last reviewed December 6, 2020. Read 1 Shop Pay review.

Best Bitcoin Support – Tie
Does Old Navy accept Bitcoin?
No

Last reviewed December 27, 2020. Read 1 Bitcoin review.

Does Zulily accept Bitcoin?
No

Last reviewed January 12, 2021. Read 1 Bitcoin review.

Best Alipay Support – Tie
Does Old Navy accept Alipay?
No

Last reviewed December 4, 2020. Read all 2 Alipay reviews.

Does Zulily accept Alipay?
No

Last reviewed December 5, 2020. Read all 2 Alipay reviews.

Best Official Coupons Support – Tie
Yes

Last reviewed March 25, 2018. Read 1 official coupons page review.

Yes

Last reviewed July 1, 2018. Read all 2 official coupons page reviews.

Best AARP Discount Policies – Tie
Unlikely

Last reviewed February 3, 2021. Read 1 AARP discounts review.

Unlikely

Last reviewed March 13, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Winner: Old Navy
Yes

Last reviewed February 15, 2021. Read 1 military discounts review.

Unlikely

Last reviewed July 11, 2020. Read 1 military discounts review.

Best Student Discount Policies – Tie
Unlikely

Last reviewed July 11, 2020. Read 1 student discounts review.

Unlikely

Last reviewed July 11, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Winner: Old Navy
Yes

Last reviewed February 15, 2021. Read 1 price matching review.

Unlikely

Last reviewed July 27, 2018. Read 1 price matching review.

Best Birthday Discount Policies – Winner: Old Navy
Yes

Last reviewed February 14, 2021. Read 1 birthday discounts review.

Unlikely

Last reviewed July 1, 2018. Read all 2 birthday discounts reviews.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Unlikely

Last reviewed July 11, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed February 3, 2021. Read 1 teacher discounts review.

Unlikely

Last reviewed July 17, 2018. Read all 2 teacher discounts reviews.

Best Rewards Program – Winner: Old Navy
Yes

Last reviewed January 2, 2021. Read all 2 rewards programs reviews.

Unlikely

Last reviewed January 6, 2021. Read all 2 rewards programs reviews.

Best Availability of Outlet Stores – Winner: Old Navy
Yes

Last reviewed June 24, 2018. Read all 2 outlet stores reviews.

Does Zulily offer outlet stores?
Unlikely

Last reviewed July 1, 2018. Read all 2 outlet stores reviews.

Best Essential Worker Discounts – Tie
Unlikely

Last reviewed February 8, 2021. Read 1 front-line worker discounts review.

No

Last reviewed February 7, 2021. Read 1 front-line worker discounts review.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed March 25, 2018. Read 1 competitor coupons review.

Unlikely

Last reviewed July 1, 2018. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed March 25, 2018. Read 1 coupon stacking review.

Unlikely

Last reviewed July 1, 2018. Read all 2 coupon stacking reviews.

Best Sales and Promotions – Tie
Yes

Last reviewed March 25, 2018. Read 1 sales events review.

Does Zulily offer sales events?
Yes

Last reviewed July 1, 2018. Read all 2 sales events reviews.

Best Black Friday Ads Page – Tie
Yes

Last reviewed November 18, 2020. Read 1 Black Friday Ads Page review.

Yes

Last reviewed November 20, 2020. Read 1 Black Friday Ads Page review.

Best Cyber Monday Page – Tie
Yes

Last reviewed November 24, 2020. Read 1 Cyber Monday sales review.

Yes

Last reviewed November 25, 2020. Read 1 Cyber Monday sales review.

Best Gift Card Support – Tie
Does Old Navy offer gift cards?
Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Does Zulily offer gift cards?
Yes

Last reviewed July 21, 2020. Read 1 gift cards review.

Best Money-back Guarantee Policy – Winner: Old Navy
Yes

Last reviewed June 24, 2018. Read all 2 money-back guarantee reviews.

Not rated yet.
Best Loyalty Programs – Winner: Old Navy
Yes

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Unlikely

Last reviewed July 24, 2020. Read 1 loyalty programs review.

Best Live Chat Support – Winner: Old Navy
Does Old Navy offer live chat?
Yes

Last reviewed December 5, 2020. Read all 2 live chat reviews.

Does Zulily offer live chat?
Unlikely

Last reviewed December 6, 2020. Read all 2 live chat reviews.

Best Modification & Cancellation Policies – Tie
Yes

Last reviewed January 2, 2021. Read all 2 order changes/cancellations reviews.

Yes

Last reviewed January 3, 2021. Read all 2 order changes/cancellations reviews.

Best Order Tracking Support – Tie
Yes

Last reviewed January 14, 2021. Read all 2 order tracking reviews.

Yes

Last reviewed January 15, 2021. Read all 2 order tracking reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed January 31, 2021. Read all 2 contact information reviews.

Yes

Last reviewed January 31, 2021. Read all 2 contact information reviews.

Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Website Security & Privacy Policies – Tie
Yes

Last reviewed February 15, 2021. Read 1 website security & privacy review.

Yes

Last reviewed November 7, 2018. Read all 2 website security & privacy reviews.

Best Influencer Marketing Programs – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 influencer marketing reviews.

Unlikely

Last reviewed September 5, 2020. Read all 2 influencer marketing reviews.

Best Affiliate Marketing Programs – Tie
Yes

Last reviewed January 31, 2021. Read 1 affiliate marketing review.

Yes

Last reviewed January 31, 2021. Read 1 affiliate marketing review.

Best Sustainability Commitment – Tie
Yes

Last reviewed August 23, 2020. Read all 2 positive environmental practic reviews.

Yes

Last reviewed September 5, 2020. Read all 2 positive environmental practic reviews.

Best Commitment to Racial Equity – Winner: Old Navy
Yes

Last reviewed August 23, 2020. Read all 2 diversity commitment reviews.

Unlikely

Last reviewed September 5, 2020. Read all 2 diversity commitment reviews.

Best Charitable Cause Support – Tie
Yes

Last reviewed January 5, 2021. Read 1 charitable causes review.

Does Zulily supports charitable causes?
Yes

Last reviewed September 5, 2020. Read all 2 charitable causes reviews.

Best Nurse Discount Policies – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 nurse discounts reviews.

Unlikely

Last reviewed September 5, 2020. Read all 2 nurse discounts reviews.

Best Government Worker Discount Policies – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 government worker discounts reviews.

Unlikely

Last reviewed September 5, 2020. Read 1 government worker discounts review.

Best Ethical Practices – Tie
Yes

Last reviewed August 30, 2019. Read 1 ethical practices review.

Yes

Last reviewed June 22, 2019. Read all 2 ethical practices reviews.

Best Affirm Financing Support – Tie
No

Last reviewed December 27, 2020. Read 1 Affirm financing review.

Unlikely

Last reviewed September 28, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Winner: Old Navy
Yes

Last reviewed December 27, 2020. Read 1 Afterpay financing review.

Unlikely

Last reviewed September 28, 2018. Read all 2 Afterpay financing reviews.

Best Klarna Financing Support – Tie
No

Last reviewed December 27, 2020. Read 1 Klarna financing review.

Unlikely

Last reviewed September 28, 2018. Read all 2 Klarna financing reviews.

Best Sezzle Financing Support – Tie
No

Last reviewed December 27, 2020. Read 1 Sezzle financing review.

No

Last reviewed February 7, 2019. Read all 2 Sezzle financing reviews.

Best QuadPay Financing Support – Tie
No

Last reviewed December 27, 2020. Read all 2 QuadPay financing reviews.

No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Best Splitit Financing Support – Tie
No

Last reviewed October 18, 2020. Read all 2 Splitit financing reviews.

Unlikely

Last reviewed October 21, 2020. Read all 2 Splitit financing reviews.

Best Bread Financing Support – Tie
No

Last reviewed December 27, 2020. Read 1 Bread financing review.

Does Zulily accept Bread financing?
No

Last reviewed July 3, 2018. Read all 2 Bread financing reviews.

Best In-store Layaway – Tie
No

Last reviewed January 5, 2021. Read 1 layaway programs review.

Unlikely

Last reviewed September 5, 2020. Read all 2 layaway programs reviews.

Best GreenSky Financing Support – Tie
Does Old Navy accept GreenSky?
Unlikely

Last reviewed December 5, 2020. Read all 2 GreenSky reviews.

Does Zulily accept GreenSky?
Unlikely

Last reviewed December 5, 2020. Read all 2 GreenSky reviews.

Best Snap Finance Support – Tie
Does Old Navy accept Snap Finance?
Unlikely

Last reviewed December 5, 2020. Read all 2 Snap Finance reviews.

Does Zulily accept Snap Finance?
Unlikely

Last reviewed December 5, 2020. Read all 2 Snap Finance reviews.

Best Four Financing Support – Tie
No

Last reviewed January 18, 2021. Read all 2 Four financing reviews.

Does Zulily accept Four financing?
No

Last reviewed January 18, 2021. Read all 2 Four financing reviews.

Best Free Shipping Policies – Tie
Yes

Last reviewed February 15, 2021. Read all 2 free shipping reviews.

Does Zulily offer free shipping?
Yes

Last reviewed September 4, 2018. Read 1 free shipping review.

Best Free Return Policies – Tie
Yes

Last reviewed February 15, 2021. Read all 2 free returns & exchanges reviews.

Yes

Last reviewed July 27, 2018. Read all 3 free returns & exchanges reviews.

Best International Shipping Policies – Tie
Yes

Last reviewed March 25, 2018. Read 1 international shipping review.

Yes

Last reviewed May 1, 2019. Read all 2 international shipping reviews.

Best In-store Pickup – Winner: Old Navy
Yes

Last reviewed September 29, 2020. Read all 2 curbside pickup reviews.

No

Last reviewed October 1, 2020. Read all 2 curbside pickup reviews.

Compare any two brands
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