Old Navy vs Urban Outfitters

Fashion Retailer Store Comparison
September 3, 2020

Urban Outfitters vs Old Navy: Side-by-Side Brand Comparison

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PROS
CONS
  • No significant cons
PROS
CONS
OLD NAVY CURRENT OFFER CODES
Old Navy has 47 coupon codes active today view more:
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ENJOY
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SWEET
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THIRTY
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As of Thursday, Amazon is offering 40% off select Old Navy items.
URBAN OUTFITTERS CURRENT OFFER CODES
Urban Outfitters has 10 coupon codes active today view more:
Get 15% Off
JOSIE15OFF...
Get 15% Off
DAWN15OFF
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SHORT10
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MORE URBAN OUTFITTERS DEALS
Amazon is also offering discounts on select Urban Outfitters items today.
Old Navy vs. Urban Outfitters: Side-by-Side Comparison
Winner
Old Navy
Criteria
Urban Outfitters
Winner
4.9
Overall Score
Overall Score
5.0
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
5.0 stars – 1 review
Ethically-sourced Products
5.0 stars – 1 review
5.0 stars – 1 review
Environment-friendly Products
5.0 stars – 1 review
5.0 stars – 1 review
Rewards Credit Card
2.0 stars – 1 review
4.0 stars – 1 review
Domestic Production Policy
5.0 stars – 1 review
5.0 stars – 1 review
Measurement Chart
5.0 stars – 1 review
3.0 stars – 1 review
Cruelty-free Policies
5.0 stars – 1 review
5.0 stars – 1 review
Eco-friendly Options
5.0 stars – 1 review
3.0 stars – 1 review
Wash & Care Guide
5.0 stars – 1 review
3.0 stars – 1 review
Animal-free Options
5.0 stars – 1 review
4.0 stars – 1 review
Customer Support
5.0 stars – 1 review
111
Winner
Old Navy
Shipping & Returns Policies
Urban Outfitters
Winner
Yes
Free Shipping Policies
Yes
Yes
Free Return Policies
Yes
Yes
International Shipping Policies
Yes
Winner
Old Navy
Payment Options
Urban Outfitters
Winner
Unlikely
PayPal Support
Yes
Yes
Debit & Prepaid Card Support
Yes
Unlikely
Google Pay Support
Unlikely
Yes
Apple Pay Support
Yes
Unlikely
Amazon Pay Support
Bitcoin Support
Winner
Old Navy
Pricing & Discount Policies
Urban Outfitters
Winner
Yes
Official Coupons Support
Yes
AARP Discount Policies
Unlikely
Veteran's Discount Policies
Unlikely
Unlikely
Student Discount Policies
Yes
Yes
Price Adjustment Policies
Unlikely
Yes
Birthday Discount Policies
Yes
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Teacher Discount Policies
Unlikely
Yes
Availability of Outlet Stores
Yes
Unlikely
Competitor Coupon Policies
Unlikely
Essential Worker Discounts
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Sales and Promotions
Yes
Yes
Black Friday Ads Page
Yes
Yes
Cyber Monday Page
Yes
Winner
Old Navy
Customer Service Features
Urban Outfitters
Winner
Yes
Gift Card Support
Yes
Yes
Money-back Guarantee Policy
Yes
Yes
Loyalty Programs
Yes
Unlikely
Layaway Programs
Unlikely
Yes
Contact Information Availability
Yes
Social Media Presence
Winner
Old Navy
Financing Options
Urban Outfitters
Winner
Unlikely
Affirm Financing Support
Unlikely
Unlikely
Afterpay Financing Support
Yes
Sezzle Financing Support
Unlikely
QuadPay Financing Support
Unlikely
Klarna Financing Support
Unlikely
Unlikely
Bread Financing Support
Unlikely
Winner
Old Navy
Website Features
Urban Outfitters
Winner
Yes
Website Security & Privacy Policies
Yes
Winner
Old Navy
Marketing Programs
Urban Outfitters
Winner
Unlikely
Digital Influencer Program
Unlikely
Yes
Affiliate Programs
Yes
Winner
Old Navy
Other Features
Urban Outfitters
Winner
Unlikely
Charitable Cause Support
Yes
Yes
Ethical Practices
Yes
Old Navy
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Urban Outfitters
View brand

Old Navy vs. Urban Outfitters: Comparison Details

Best Ethically-sourced Products – Tie
5.0 stars

Yes, Old Navy does offer fair trade certified. You can find additional information about Old Navy's ethically-sourced products on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their ethically-sourced products.

Last reviewed August 23, 2020. Read all 2 fair trade certified reviews.

5.0 stars

Yes, Urban Outfitters does offer fair trade certified. You can find additional information about Urban Outfitters's ethically-sourced products on their customer service page here. You can also visit their homepage to see if Urban Outfitters has posted additional information on their ethically-sourced products.

Last reviewed September 3, 2020. Read all 2 fair trade certified reviews.

Old Navy
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Urban Outfitters
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Best Environment-friendly Products – Tie
5.0 stars

Yes, Old Navy does offer sustainable products. You can find additional information about Old Navy's environment-friendly products on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their environment-friendly products.

Last reviewed August 23, 2020. Read all 2 sustainable products reviews.

5.0 stars

Yes, Urban Outfitters does offer sustainable products. You can find additional information about Urban Outfitters's environment-friendly products on their customer service page here. You can also visit their homepage to see if Urban Outfitters has posted additional information on their environment-friendly products.

Last reviewed September 3, 2020. Read all 2 sustainable products reviews.

Old Navy
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Urban Outfitters
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Best Rewards Credit Card – Winner: Old Navy
5.0 stars

Yes, Old Navy does offer store credit card. You can find additional information about Old Navy's rewards credit card on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their rewards credit card.

Last reviewed August 23, 2020. Read all 2 store credit card reviews.

2.0 stars

Unfortunately, Urban Outfitters does not currently offer store credit card. You can also visit Urban Outfitters's rewards credit card customer FAQ page to see if they've provided any additional information on this topic. We also recommend checking their homepage to see if they've posted any more updated information on their rewards credit card.

Last reviewed September 3, 2020. Read all 2 store credit card reviews.

Old Navy
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Urban Outfitters
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Best Domestic Production Policy – Winner: Urban Outfitters
4.0 stars

Yes, Old Navy does offer products made in USA. You can find additional information about Old Navy's domestic production policy on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their domestic production policy.

Last reviewed August 23, 2020. Read all 2 products made in USA reviews.

5.0 stars

Yes, Urban Outfitters does offer products made in USA. You can find additional information about Urban Outfitters's domestic production policy on their customer service page here. You can also visit their homepage to see if Urban Outfitters has posted additional information on their domestic production policy.

Last reviewed September 3, 2020. Read all 2 products made in USA reviews.

Old Navy
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Urban Outfitters
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Best Measurement Chart – Tie
5.0 stars

Yes, Old Navy does offer sizing guides. You can find additional information about Old Navy's measurement chart on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their measurement chart.

Last reviewed August 23, 2020. Read all 2 sizing guides reviews.

5.0 stars

Yes, Urban Outfitters does offer sizing guides. You can find additional information about Urban Outfitters's measurement chart on their customer service page here. You can also visit their homepage to see if Urban Outfitters has posted additional information on their measurement chart.

Last reviewed September 3, 2020. Read 1 sizing guides review.

Old Navy
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Urban Outfitters
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Best Cruelty-free Policies – Winner: Urban Outfitters
3.0 stars

Based on our research, it appears that Old Navy may not offer cruelty-free products at the current time. You may be able to find additional information about Old Navy's cruelty-free policies on their customer service page or FAQ here. You can also visit their homepage to see if Old Navy has posted any updated information about their cruelty-free policies.

Last reviewed August 23, 2020. Read all 2 cruelty-free products reviews.

5.0 stars

Yes, Urban Outfitters does offer cruelty-free products. You can find additional information about Urban Outfitters's cruelty-free policies on their customer service page here. You can also visit their homepage to see if Urban Outfitters has posted additional information on their cruelty-free policies.

Last reviewed September 3, 2020. Read all 2 cruelty-free products reviews.

Old Navy
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Urban Outfitters
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Best Eco-friendly Options – Tie
5.0 stars

Yes, Old Navy does offer eco-friendly materials. You can find additional information about Old Navy's eco-friendly options on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their eco-friendly options.

Last reviewed August 23, 2020. Read all 2 eco-friendly materials reviews.

5.0 stars

Yes, Urban Outfitters does offer eco-friendly materials. You can find additional information about Urban Outfitters's eco-friendly options on their customer service page here. You can also visit their homepage to see if Urban Outfitters has posted additional information on their eco-friendly options.

Last reviewed September 3, 2020. Read all 2 eco-friendly materials reviews.

Old Navy
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Urban Outfitters
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Best Wash & Care Guide – Winner: Urban Outfitters
3.0 stars

Based on our research, it appears that Old Navy may not offer wash and care instructions at the current time. You may be able to find additional information about Old Navy's wash & care guide on their customer service page or FAQ here. You can also visit their homepage to see if Old Navy has posted any updated information about their wash & care guide.

Last reviewed August 23, 2020. Read all 2 wash & care instructions reviews.

5.0 stars

Yes, Urban Outfitters does offer wash and care instructions. You can find additional information about Urban Outfitters's wash & care guide on their customer service page here. You can also visit their homepage to see if Urban Outfitters has posted additional information on their wash & care guide.

Last reviewed September 3, 2020. Read all 2 wash & care instructions reviews.

Old Navy
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Urban Outfitters
View brand
Best Animal-free Options – Winner: Urban Outfitters
3.0 stars

Based on our research, it appears that Old Navy may not offer vegan products at the current time. You may be able to find additional information about Old Navy's animal-free options on their customer service page or FAQ here. You can also visit their homepage to see if Old Navy has posted any updated information about their animal-free options.

Last reviewed August 23, 2020. Read all 2 vegan products reviews.

5.0 stars

Yes, Urban Outfitters does offer vegan products. You can find additional information about Urban Outfitters's animal-free options on their customer service page here. You can also visit their homepage to see if Urban Outfitters has posted additional information on their animal-free options.

Last reviewed September 3, 2020. Read all 2 vegan products reviews.

Old Navy
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Urban Outfitters
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Best Customer Support – Winner: Urban Outfitters
4.0 stars

Based on reviews posted on popular review sites as well as from Old Navy's website, Old Navy performs very well in terms of customer support relative to other fashion retailer stores.

Based on information pulled from Old Navy's website, Old Navy performs well on customer support relative to its peers. You can read additional information here. From this page:

Very happy with them.

Learn more at the company's website.

You can also check out the top 10 fashion retailer stores for customer support, or the overall best-performing fashion retailer stores on our main review grid.

Looking for Old Navy coupons? Check out the latest deals here. Want more reviews on Old Navy? Read a more in-depth review of Old Navy on this page.

Last reviewed August 27, 2020. Read all 2 customer service reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from Urban Outfitters' website, Urban Outfitters performs very well in terms of customer support relative to other fashion retailer stores.

The review site influenster.com gives Urban Outfitters excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:

Amazing customer service.

Learn more at the company's website.

You can also check out the top 10 fashion retailer stores for customer support, or the overall best-performing fashion retailer stores on our main review grid.

Looking for Urban Outfitters coupons? Check out the latest deals here. Want more reviews on Urban Outfitters? Read a more in-depth review of Urban Outfitters on this page.

Last reviewed August 29, 2020. Read all 2 customer service reviews.

Old Navy
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Urban Outfitters
View brand
Best Eco-friendly – Tie
Yes

Last reviewed August 23, 2020. Read all 2 environmentally conscious reviews.

Yes

Last reviewed September 3, 2020. Read all 2 environmentally conscious reviews.

Best Commitment to Racial Equity – Tie
Yes

Last reviewed August 23, 2020. Read all 2 diversity commitment reviews.

Yes

Last reviewed September 3, 2020. Read all 2 diversity commitment reviews.

Best Nurse Discount Policies – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 nurse discounts reviews.

Unlikely

Last reviewed September 3, 2020. Read all 2 nurse discounts reviews.

Best Government Worker Discount Policies – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 government worker discounts reviews.

Unlikely

Last reviewed September 3, 2020. Read all 2 government worker discounts reviews.

Best PayPal Support – Winner: Urban Outfitters
Does Old Navy accept PayPal?
Unlikely

Last reviewed December 6, 2018. Read all 3 PayPal reviews.

Yes

Last reviewed April 11, 2018. Read all 2 PayPal reviews.

Best Debit & Prepaid Card Support – Tie
Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Tie
Does Old Navy accept Google Pay?
Unlikely

Last reviewed April 13, 2018. Read all 2 Google Pay reviews.

Unlikely

Last reviewed April 13, 2018. Read all 3 Google Pay reviews.

Best Apple Pay Support – Tie
Does Old Navy accept Apple Pay?
Yes

Last reviewed November 14, 2018. Read 1 Apple Pay review.

Yes

Last reviewed November 10, 2018. Read all 2 Apple Pay reviews.

Best Amazon Pay Support – Tie
Does Old Navy accept Amazon Pay?
Unlikely

Last reviewed February 1, 2019. Read all 2 Amazon Pay reviews.

No

Last reviewed February 1, 2019. Read all 2 Amazon Pay reviews.

Best Bitcoin Support – Tie
Does Old Navy accept Bitcoin?
No

Last reviewed May 20, 2020. Read all 2 Bitcoin reviews.

No

Last reviewed May 20, 2020. Read all 2 Bitcoin reviews.

Best Official Coupons Support – Tie
Yes

Last reviewed March 25, 2018. Read 1 official coupons page review.

Yes

Last reviewed March 24, 2018. Read 1 official coupons page review.

Best AARP Discount Policies – Tie
No

Last reviewed March 5, 2019. Read all 2 AARP discounts reviews.

No

Last reviewed March 6, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 military discounts review.

Unlikely

Last reviewed July 10, 2020. Read 1 military discounts review.

Best Student Discount Policies – Winner: Urban Outfitters
Unlikely

Last reviewed July 11, 2020. Read 1 student discounts review.

Yes

Last reviewed July 19, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Winner: Old Navy
Yes

Last reviewed January 3, 2019. Read 1 price matching review.

Unlikely

Last reviewed August 30, 2018. Read all 2 price matching reviews.

Best Birthday Discount Policies – Tie
Yes

Last reviewed November 10, 2018. Read 1 birthday discounts review.

Yes

Last reviewed November 12, 2018. Read all 2 birthday discounts reviews.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Best Availability of Outlet Stores – Tie
Yes

Last reviewed June 24, 2018. Read all 2 outlet stores reviews.

Yes

Last reviewed June 21, 2018. Read all 2 outlet stores reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed March 25, 2018. Read 1 competitor coupons review.

Not rated yet.
Best Essential Worker Discounts – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 front-line worker discounts reviews.

Unlikely

Last reviewed September 3, 2020. Read all 2 front-line worker discounts reviews.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed March 25, 2018. Read 1 coupon stacking review.

Unlikely

Last reviewed January 21, 2019. Read 1 coupon stacking review.

Best Sales and Promotions – Tie
Yes

Last reviewed March 25, 2018. Read 1 sales events review.

Yes

Last reviewed March 24, 2018. Read 1 sales events review.

Best Black Friday Ads Page – Tie
Yes

Last reviewed October 12, 2019. Read 1 Black Friday Ads Page review.

Yes

Last reviewed November 20, 2018. Read all 2 Black Friday Ads Page reviews.

Best Cyber Monday Page – Tie
Yes

Last reviewed November 20, 2018. Read all 2 Cyber Monday sales reviews.

Yes

Last reviewed November 20, 2018. Read all 2 Cyber Monday sales reviews.

Best Gift Card Support – Tie
Does Old Navy offer gift cards?
Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Best Money-back Guarantee Policy – Tie
Yes

Last reviewed June 24, 2018. Read all 2 money-back guarantee reviews.

Yes

Last reviewed June 21, 2018. Read all 2 money-back guarantee reviews.

Best Loyalty Programs – Tie
Yes

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Yes

Last reviewed July 26, 2020. Read all 2 loyalty programs reviews.

Best Layaway Programs – Tie
Unlikely

Last reviewed June 19, 2020. Read all 2 layaway programs reviews.

Unlikely

Last reviewed June 19, 2020. Read all 2 layaway programs reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed August 31, 2020. Read all 2 contact information reviews.

Yes

Last reviewed August 31, 2020. Read all 2 contact information reviews.

Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Website Security & Privacy Policies – Tie
Yes

Last reviewed November 19, 2018. Read all 2 website security & privacy reviews.

Yes

Last reviewed November 19, 2018. Read all 2 website security & privacy reviews.

Best Digital Influencer Program – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 influencer marketing reviews.

Unlikely

Last reviewed September 3, 2020. Read all 2 influencer marketing reviews.

Best Affiliate Programs – Tie
Yes

Last reviewed August 31, 2020. Read 1 affiliate programs review.

Yes

Last reviewed August 31, 2020. Read 1 affiliate programs review.

Best Charitable Cause Support – Winner: Urban Outfitters
Unlikely

Last reviewed June 19, 2020. Read all 2 charitable causes reviews.

Yes

Last reviewed June 19, 2020. Read all 2 charitable causes reviews.

Best Ethical Practices – Tie
Yes

Last reviewed August 30, 2019. Read 1 ethical practices review.

Yes

Last reviewed August 30, 2019. Read 1 ethical practices review.

Best Affirm Financing Support – Tie
Unlikely

Last reviewed September 12, 2018. Read all 2 Affirm financing reviews.

Unlikely

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Winner: Urban Outfitters
Unlikely

Last reviewed September 12, 2018. Read all 2 Afterpay financing reviews.

Yes

Last reviewed July 11, 2018. Read all 2 Afterpay financing reviews.

Best Sezzle Financing Support – Tie
No

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

No

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

Best QuadPay Financing Support – Tie
Unlikely

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Best Klarna Financing Support – Tie
Unlikely

Last reviewed September 12, 2018. Read all 2 Klarna financing reviews.

Unlikely

Last reviewed July 11, 2018. Read all 2 Klarna financing reviews.

Best Bread Financing Support – Tie
Unlikely

Last reviewed September 12, 2018. Read all 2 Bread financing reviews.

Unlikely

Last reviewed September 15, 2018. Read all 2 Bread financing reviews.

Best Free Shipping Policies – Tie
Yes

Last reviewed December 29, 2018. Read all 2 free shipping reviews.

Yes

Last reviewed January 3, 2019. Read all 2 free shipping reviews.

Best Free Return Policies – Tie
Yes

Last reviewed January 3, 2019. Read all 2 free returns & exchanges reviews.

Yes

Last reviewed July 27, 2018. Read all 3 free returns & exchanges reviews.

Best International Shipping Policies – Tie
Yes

Last reviewed March 25, 2018. Read 1 international shipping review.

Yes

Last reviewed March 24, 2018. Read 1 international shipping review.

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