Old Navy vs Forever 21

Comparison
January 21, 2021

Forever 21 vs Old Navy: Side-by-Side Brand Comparison

Compare any two brands
vs
See more popular comparisons
PROS
CONS
  • No significant cons
PROS
CONS
  • No significant cons
OLD NAVY CURRENT OFFER CODES
Old Navy has 14 coupon codes active today view more:
Get 40% Off
WOAH
Get 30% Off
NAVYIST
Get 20% Off
GAPCARDNOW...
Get 10% Off
WELCOMECC
Code
SIGNATURE
Code
LUXE
Get 50% Off
FAVE
Get 35% Off
MORE
Get 35% Off
LOVE
Get 25% Off
WELCOMEBR
MORE OLD NAVY DEALS
As of Sunday, Amazon is offering 40% off select Old Navy items.
FOREVER 21 CURRENT OFFER CODES
Forever 21 has 4 coupon codes active today view more:
Code
FREESHIP21...
Get 40% Off
SALE40
Get 20% Off
APPMVP20
Get 15% Off
PCFYBMRF48...
MORE FOREVER 21 DEALS
Amazon is also offering discounts on select Forever 21 items today.
Old Navy vs. Forever 21: Side-by-Side Comparison
Winner
Old Navy
Criteria
Forever 21
Winner
4.9
Overall Score
Overall Score
4.9
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
5.0 stars – 1 review
Ethically-sourced Products
5.0 stars – 1 review
5.0 stars – 1 review
Environment-friendly Products
5.0 stars – 1 review
5.0 stars – 1 review
Rewards Credit Card
5.0 stars – 1 review
4.0 stars – 1 review
Domestic Production Policy
3.0 stars – 1 review
5.0 stars – 1 review
Measurement Chart
5.0 stars – 1 review
0.0 stars – 0 reviews
Cruelty-free Policies
5.0 stars – 1 review
5.0 stars – 1 review
Eco-friendly Options
5.0 stars – 1 review
3.0 stars – 1 review
Wash & Care Guide
2.0 stars – 1 review
0.0 stars – 0 reviews
Animal-free Options
2.0 stars – 1 review
4.0 stars – 1 review
Customer Support
0.0 stars – 0 reviews
111
Winner
Old Navy
Shipping & Returns Policies
Forever 21
Winner
Yes
Free Shipping Policies
Yes
Yes
Free Return Policies
Unlikely
Yes
International Shipping Policies
Yes
Yes
In-store Pickup
Yes
Winner
Old Navy
Payment Options
Forever 21
Winner
Yes
PayPal Support
Yes
Unlikely
Debit & Prepaid Card Support
Yes
Google Pay Support
Unlikely
Apple Pay Support
Yes
Amazon Pay Support
Shop Pay Support
Bitcoin Support
Alipay Support
Winner
Old Navy
Pricing & Discount Policies
Forever 21
Winner
Yes
Official Coupons Support
Unlikely
AARP Discount Policies
Unlikely
Veteran's Discount Policies
Unlikely
Unlikely
Student Discount Policies
Yes
Yes
Price Adjustment Policies
Unlikely
Yes
Birthday Discount Policies
Unlikely
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Teacher Discount Policies
Unlikely
Yes
Availability of Outlet Stores
Yes
Yes
Rewards Program
Unlikely
Unlikely
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Sales and Promotions
Yes
Yes
Black Friday Ads Page
Yes
Yes
Cyber Monday Page
Yes
Winner
Old Navy
Customer Service Features
Forever 21
Winner
Yes
Gift Card Support
Yes
Yes
Money-back Guarantee Policy
Yes
Yes
Loyalty Programs
Yes
Yes
Live Chat Support
Yes
Yes
Modification & Cancellation Policies
Unlikely
Yes
Order Tracking Support
Yes
Yes
Contact Information Availability
Yes
Social Media Presence
Winner
Old Navy
Financing Options
Forever 21
Winner
Affirm Financing Support
Unlikely
Yes
Afterpay Financing Support
Unlikely
Klarna Financing Support
Unlikely
Sezzle Financing Support
QuadPay Financing Support
Splitit Financing Support
Bread Financing Support
Unlikely
In-store Layaway
Unlikely
GreenSky Financing Support
Unlikely
Unlikely
Snap Finance Support
Four Financing Support
Winner
Old Navy
Website Features
Forever 21
Winner
Yes
Website Security & Privacy Policies
Yes
Winner
Old Navy
Marketing Programs
Forever 21
Winner
Unlikely
Influencer Marketing Programs
Unlikely
Yes
Affiliate Marketing Programs
Yes
Winner
Old Navy
Other Features
Forever 21
Winner
Yes
Eco-friendly
Yes
Yes
Commitment to Racial Equity
Yes
Yes
Charitable Cause Support
Yes
Yes
Ethical Practices
Yes
Old Navy
View brand
Forever 21
View brand

Old Navy vs. Forever 21: Comparison Details

Best Ethically-sourced Products – Tie
5.0 stars

Yes, Old Navy does offer fair trade certified. You can find additional information about Old Navy's ethically-sourced products on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their ethically-sourced products.

Last reviewed August 23, 2020. Read all 2 fair trade certified reviews.

5.0 stars

Yes, Forever 21 does offer fair trade certified. You can find additional information about Forever 21's ethically-sourced products on their customer service page here. You can also visit their homepage to see if Forever 21 has posted additional information on their ethically-sourced products.

Last reviewed January 14, 2021. Read all 2 fair trade certified reviews.

Old Navy
View brand
Forever 21
View brand
Best Environment-friendly Products – Tie
5.0 stars

Yes, Old Navy does offer sustainable products. You can find additional information about Old Navy's environment-friendly products on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their environment-friendly products.

Last reviewed August 23, 2020. Read all 2 sustainable products reviews.

5.0 stars

Yes, Forever 21 does offer sustainable products. You can find additional information about Forever 21's environment-friendly products on their customer service page here. You can also visit their homepage to see if Forever 21 has posted additional information on their environment-friendly products.

Last reviewed January 14, 2021. Read all 2 sustainable products reviews.

Old Navy
View brand
Forever 21
View brand
Best Rewards Credit Card – Tie
5.0 stars

Yes, Old Navy does offer store credit card. You can find additional information about Old Navy's rewards credit card on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their rewards credit card.

Last reviewed August 23, 2020. Read all 2 store credit card reviews.

5.0 stars

Yes, Forever 21 does offer store credit card. You can find additional information about Forever 21's rewards credit card on their customer service page here. You can also visit their homepage to see if Forever 21 has posted additional information on their rewards credit card.

Last reviewed January 14, 2021. Read all 2 store credit card reviews.

Old Navy
View brand
Forever 21
View brand
Best Domestic Production Policy – Winner: Old Navy
4.0 stars

Yes, Old Navy does offer products made in USA. You can find additional information about Old Navy's domestic production policy on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their domestic production policy.

Last reviewed August 23, 2020. Read all 2 products made in USA reviews.

3.0 stars

Based on our research, it appears that Forever 21 may not offer products made in USA at the current time. You may be able to find additional information about Forever 21's domestic production policy on their customer service page or FAQ here. You can also visit their homepage to see if Forever 21 has posted any updated information about their domestic production policy.

Last reviewed January 14, 2021. Read all 2 products made in USA reviews.

Old Navy
View brand
Forever 21
View brand
Best Measurement Chart – Tie
5.0 stars

Yes, Old Navy does offer sizing guides. You can find additional information about Old Navy's measurement chart on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their measurement chart.

Last reviewed August 23, 2020. Read all 2 sizing guides reviews.

5.0 stars

Yes, Forever 21 does offer sizing guides. You can find additional information about Forever 21's measurement chart on their customer service page here. You can also visit their homepage to see if Forever 21 has posted additional information on their measurement chart.

Last reviewed January 14, 2021. Read all 2 sizing guides reviews.

Old Navy
View brand
Forever 21
View brand
Best Eco-friendly Options – Tie
5.0 stars

Yes, Old Navy does offer eco-friendly materials. You can find additional information about Old Navy's eco-friendly options on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their eco-friendly options.

Last reviewed August 23, 2020. Read all 2 eco-friendly materials reviews.

5.0 stars

Yes, Forever 21 does offer eco-friendly materials. You can find additional information about Forever 21's eco-friendly options on their customer service page here. You can also visit their homepage to see if Forever 21 has posted additional information on their eco-friendly options.

Last reviewed January 14, 2021. Read all 2 eco-friendly materials reviews.

Old Navy
View brand
Forever 21
View brand
Best Wash & Care Guide – Winner: Old Navy
3.0 stars

Based on our research, it appears that Old Navy may not offer wash and care instructions at the current time. You may be able to find additional information about Old Navy's wash & care guide on their customer service page or FAQ here. You can also visit their homepage to see if Old Navy has posted any updated information about their wash & care guide.

Last reviewed August 23, 2020. Read all 2 wash & care instructions reviews.

2.0 stars

Unfortunately, Forever 21 does not currently offer wash and care instructions. You can also visit Forever 21's wash & care guide customer FAQ page to see if they've provided any additional information on this topic. We also recommend checking their homepage to see if they've posted any more updated information on their wash & care guide.

Last reviewed January 14, 2021. Read all 2 wash & care instructions reviews.

Old Navy
View brand
Forever 21
View brand
Best PayPal Support – Tie
Does Old Navy accept PayPal?
Yes

Last reviewed December 27, 2020. Read all 2 PayPal reviews.

Does Forever 21 accept PayPal?
Yes

Last reviewed August 9, 2018. Read all 2 PayPal reviews.

Best Debit & Prepaid Card Support – Winner: Forever 21
Unlikely

Last reviewed December 27, 2020. Read 1 debit & prepaid cards review.

Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Tie
Does Old Navy accept Google Pay?
No

Last reviewed December 27, 2020. Read 1 Google Pay review.

Does Forever 21 accept Google Pay?
Unlikely

Last reviewed April 13, 2018. Read all 2 Google Pay reviews.

Best Apple Pay Support – Winner: Forever 21
Does Old Navy accept Apple Pay?
No

Last reviewed December 27, 2020. Read 1 Apple Pay review.

Does Forever 21 accept Apple Pay?
Yes

Last reviewed November 10, 2018. Read 1 Apple Pay review.

Best Amazon Pay Support – Tie
Does Old Navy accept Amazon Pay?
No

Last reviewed December 27, 2020. Read 1 Amazon Pay review.

Does Forever 21 accept Amazon Pay?
No

Last reviewed February 1, 2019. Read all 2 Amazon Pay reviews.

Best Shop Pay Support – Tie
Does Old Navy accept Shop Pay?
No

Last reviewed December 4, 2020. Read 1 Shop Pay review.

Does Forever 21 accept Shop Pay?
No

Last reviewed December 7, 2020. Read all 2 Shop Pay reviews.

Best Bitcoin Support – Tie
Does Old Navy accept Bitcoin?
No

Last reviewed December 27, 2020. Read 1 Bitcoin review.

Does Forever 21 accept Bitcoin?
No

Last reviewed January 14, 2021. Read 1 Bitcoin review.

Best Alipay Support – Tie
Does Old Navy accept Alipay?
No

Last reviewed December 4, 2020. Read all 2 Alipay reviews.

Does Forever 21 accept Alipay?
No

Last reviewed December 7, 2020. Read all 2 Alipay reviews.

Best Official Coupons Support – Winner: Old Navy
Yes

Last reviewed March 25, 2018. Read 1 official coupons page review.

Unlikely

Last reviewed March 24, 2018. Read 1 official coupons page review.

Best AARP Discount Policies – Tie
No

Last reviewed January 11, 2021. Read 1 AARP discounts review.

No

Last reviewed March 5, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 military discounts review.

Unlikely

Last reviewed July 10, 2020. Read 1 military discounts review.

Best Student Discount Policies – Winner: Forever 21
Unlikely

Last reviewed July 11, 2020. Read 1 student discounts review.

Yes

Last reviewed July 19, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Winner: Old Navy
Yes

Last reviewed January 3, 2019. Read 1 price matching review.

Unlikely

Last reviewed December 6, 2018. Read 1 price matching review.

Best Birthday Discount Policies – Winner: Old Navy
Yes

Last reviewed November 10, 2018. Read 1 birthday discounts review.

Unlikely

Last reviewed May 6, 2019. Read 1 birthday discounts review.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Best Availability of Outlet Stores – Tie
Yes

Last reviewed June 24, 2018. Read all 2 outlet stores reviews.

Yes

Last reviewed June 25, 2018. Read all 2 outlet stores reviews.

Best Rewards Program – Winner: Old Navy
Yes

Last reviewed January 2, 2021. Read all 2 rewards programs reviews.

Unlikely

Last reviewed January 4, 2021. Read all 2 rewards programs reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed March 25, 2018. Read 1 competitor coupons review.

Unlikely

Last reviewed March 24, 2018. Read 1 competitor coupons review.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed March 25, 2018. Read 1 coupon stacking review.

Unlikely

Last reviewed December 8, 2018. Read 1 coupon stacking review.

Best Sales and Promotions – Tie
Yes

Last reviewed March 25, 2018. Read 1 sales events review.

Yes

Last reviewed August 8, 2018. Read 1 sales events review.

Best Black Friday Ads Page – Tie
Yes

Last reviewed November 18, 2020. Read 1 Black Friday Ads Page review.

Yes

Last reviewed November 19, 2020. Read 1 Black Friday Ads Page review.

Best Cyber Monday Page – Tie
Yes

Last reviewed November 24, 2020. Read 1 Cyber Monday sales review.

Yes

Last reviewed November 24, 2020. Read 1 Cyber Monday sales review.

Best Gift Card Support – Tie
Does Old Navy offer gift cards?
Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Best Money-back Guarantee Policy – Tie
Yes

Last reviewed June 24, 2018. Read all 2 money-back guarantee reviews.

Yes

Last reviewed June 25, 2018. Read all 2 money-back guarantee reviews.

Best Loyalty Programs – Tie
Yes

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Yes

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Best Live Chat Support – Tie
Does Old Navy offer live chat?
Yes

Last reviewed December 5, 2020. Read all 2 live chat reviews.

Does Forever 21 offer live chat?
Yes

Last reviewed December 8, 2020. Read all 2 live chat reviews.

Best Modification & Cancellation Policies – Winner: Old Navy
Yes

Last reviewed January 2, 2021. Read all 2 order changes/cancellations reviews.

Unlikely

Last reviewed January 5, 2021. Read all 2 order changes/cancellations reviews.

Best Order Tracking Support – Tie
Yes

Last reviewed January 14, 2021. Read all 2 order tracking reviews.

Yes

Last reviewed January 14, 2021. Read all 2 order tracking reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed December 31, 2020. Read all 2 contact information reviews.

Yes

Last reviewed December 31, 2020. Read all 2 contact information reviews.

Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Website Security & Privacy Policies – Tie
Yes

Last reviewed November 19, 2018. Read all 2 website security & privacy reviews.

Yes

Last reviewed November 19, 2018. Read all 2 website security & privacy reviews.

Best Influencer Marketing Programs – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 influencer marketing reviews.

Unlikely

Last reviewed December 11, 2020. Read all 2 influencer marketing reviews.

Best Affiliate Marketing Programs – Tie
Yes

Last reviewed December 31, 2020. Read 1 affiliate marketing review.

Yes

Last reviewed December 31, 2020. Read 1 affiliate marketing review.

Best Eco-friendly – Tie
Yes

Last reviewed August 23, 2020. Read all 2 environmentally conscious reviews.

Yes

Last reviewed December 9, 2020. Read all 2 environmentally conscious reviews.

Best Commitment to Racial Equity – Tie
Yes

Last reviewed August 23, 2020. Read all 2 diversity commitment reviews.

Yes

Last reviewed December 8, 2020. Read all 2 diversity commitment reviews.

Best Charitable Cause Support – Tie
Yes

Last reviewed January 5, 2021. Read 1 charitable causes review.

Yes

Last reviewed January 14, 2021. Read 1 charitable causes review.

Best Ethical Practices – Tie
Yes

Last reviewed August 30, 2019. Read 1 ethical practices review.

Yes

Last reviewed August 30, 2019. Read 1 ethical practices review.

Best Affirm Financing Support – Tie
No

Last reviewed December 27, 2020. Read 1 Affirm financing review.

Unlikely

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Winner: Old Navy
Yes

Last reviewed December 27, 2020. Read 1 Afterpay financing review.

Unlikely

Last reviewed September 14, 2018. Read all 2 Afterpay financing reviews.

Best Klarna Financing Support – Tie
No

Last reviewed December 27, 2020. Read 1 Klarna financing review.

Unlikely

Last reviewed September 14, 2018. Read all 2 Klarna financing reviews.

Best Sezzle Financing Support – Tie
No

Last reviewed December 27, 2020. Read 1 Sezzle financing review.

No

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

Best QuadPay Financing Support – Tie
No

Last reviewed December 27, 2020. Read all 2 QuadPay financing reviews.

No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Best Splitit Financing Support – Tie
No

Last reviewed October 18, 2020. Read all 2 Splitit financing reviews.

No

Last reviewed October 19, 2020. Read all 2 Splitit financing reviews.

Best Bread Financing Support – Tie
No

Last reviewed December 27, 2020. Read 1 Bread financing review.

Unlikely

Last reviewed September 14, 2018. Read all 2 Bread financing reviews.

Best In-store Layaway – Tie
No

Last reviewed January 5, 2021. Read 1 layaway programs review.

No

Last reviewed January 14, 2021. Read 1 layaway programs review.

Best GreenSky Financing Support – Tie
Does Old Navy accept GreenSky?
Unlikely

Last reviewed December 5, 2020. Read all 2 GreenSky reviews.

Does Forever 21 accept GreenSky?
Unlikely

Last reviewed December 7, 2020. Read all 2 GreenSky reviews.

Best Snap Finance Support – Tie
Does Old Navy accept Snap Finance?
Unlikely

Last reviewed December 5, 2020. Read all 2 Snap Finance reviews.

No

Last reviewed December 13, 2020. Read all 2 Snap Finance reviews.

Best Four Financing Support – Tie
No

Last reviewed January 18, 2021. Read all 2 Four financing reviews.

No

Last reviewed January 21, 2021. Read all 2 Four financing reviews.

Best Free Shipping Policies – Tie
Yes

Last reviewed December 29, 2018. Read all 2 free shipping reviews.

Yes

Last reviewed May 27, 2017. Read all 2 free shipping reviews.

Best Free Return Policies – Winner: Old Navy
Yes

Last reviewed January 3, 2019. Read all 2 free returns & exchanges reviews.

Unlikely

Last reviewed May 29, 2017. Read all 2 free returns & exchanges reviews.

Best International Shipping Policies – Tie
Yes

Last reviewed March 25, 2018. Read 1 international shipping review.

Yes

Last reviewed March 24, 2018. Read 1 international shipping review.

Best In-store Pickup – Tie
Yes

Last reviewed September 29, 2020. Read all 2 curbside pickup reviews.

Yes

Last reviewed September 30, 2020. Read 1 curbside pickup review.

Compare any two brands
vs
See more popular comparisons