IKEA vs Grandin Road

Furniture Retailer Brand Comparison
October 19, 2020

Grandin Road vs IKEA: Side-by-Side Brand Comparison

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PROS
CONS
PROS
CONS
IKEA CURRENT OFFER CODES
IKEA is not offering any discount codes currently. Check for deals.
MORE IKEA DEALS
As of Thursday, Amazon is offering 30% off select IKEA items.
GRANDIN ROAD CURRENT OFFER CODES
Grandin Road has 9 coupon codes active today view more:
Get 25% Off
LOVE25OCT
Get 15% Off
XXW06353
Code
WEBGRB
Code
GR349639
Code
GR349633
Code
GR349114
Code
SHIP199
Get 20% Off
OCT199
Get 20% Off
GR351626
MORE GRANDIN ROAD DEALS
Amazon is also offering discounts on select Grandin Road items today.
IKEA vs. Grandin Road: Side-by-Side Comparison
Winner
IKEA
Criteria
Grandin Road
Winner
4.8
Overall Score
Overall Score
4.5
Overall Score
5.0 stars – See brand >
Brand Popularity
3.0 stars – See brand >
3.0 stars – 1 review
Personalized Products
5.0 stars – 1 review
3.0 stars – 1 review
Fabric Swatch Availability
5.0 stars – 1 review
3.0 stars – 1 review
Scheduled Delivery Support
2.0 stars – 1 review
3.0 stars – 1 review
Monthly Subscriptions
5.0 stars – 1 review
3.0 stars – 1 review
Swapping Ability
5.0 stars – 1 review
3.0 stars – 1 review
Full Room Rentals
3.0 stars – 1 review
4.0 stars – 2 reviews
Fast Shipping
4.0 stars – 1 review
5.0 stars – 2 reviews
Furniture Condition
5.0 stars – 2 reviews
4.0 stars – 1 review
Rental Range Flexibility
0.0 stars – 0 reviews
4.0 stars – 1 review
Ease of Assembly
5.0 stars – 1 review
5.0 stars – 1 review
Product Guarantee
4.0 stars – 1 review
5.0 stars – 1 review
Eco-friendliness
3.0 stars – 1 review
5.0 stars – 1 review
Domestic Production Policy
3.0 stars – 1 review
5.0 stars – 1 review
Wash & Care Guide
5.0 stars – 1 review
4.0 stars – 1 review
Showroom Availability
5.0 stars – 1 review
4.0 stars – 1 review
Furniture Assembly Services
3.0 stars – 1 review
5.0 stars – 1 review
Stain-resistant Fabrics
4.0 stars – 1 review
5.0 stars – 1 review
Pet-friendly Fabrics
3.0 stars – 1 review
3.0 stars – 1 review
Built-in Charging Availability
4.0 stars – 1 review
3.0 stars – 1 review
Lease-to-own Payment Plans
3.0 stars – 1 review
3.0 stars – 1 review
Rent-to-own Options
3.0 stars – 1 review
4.0 stars – 1 review
Fabric Options
5.0 stars – 1 review
1.0 stars – 1 review
Customer Support
5.0 stars – 1 review
111
Winner
IKEA
Shipping & Returns Policies
Grandin Road
Winner
Unlikely
Free Shipping Policies
Yes
Yes
Free Return Policies
Unlikely
Yes
International Shipping Policies
Yes
Unlikely
Ship to Store Options
Unlikely
Winner
IKEA
Payment Options
Grandin Road
Winner
Yes
PayPal Support
Yes
Yes
Debit & Prepaid Card Support
Unlikely
Unlikely
Google Pay Support
Unlikely
Yes
Apple Pay Support
Amazon Pay Support
Bitcoin Support
Winner
IKEA
Pricing & Discount Policies
Grandin Road
Winner
Unlikely
Official Coupons Support
AARP Discount Policies
Unlikely
Unlikely
Veteran's Discount Policies
Unlikely
Unlikely
Student Discount Policies
Unlikely
Unlikely
Price Adjustment Policies
Unlikely
Yes
Birthday Discount Policies
Yes
Unlikely
Senior Discount Policies
Unlikely
Teacher Discount Policies
Unlikely
Unlikely
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Bulk Discounts
Unlikely
Unlikely
Sales and Promotions
Yes
Yes
Black Friday Ads Page
Unlikely
Yes
Cyber Monday Page
Unlikely
Winner
IKEA
Customer Service Features
Grandin Road
Winner
Unlikely
Gift Card Support
Yes
Yes
Money-back Guarantee Policy
Unlikely
Yes
Loyalty Programs
Unlikely
Unlikely
White-glove Delivery
Yes
Unlikely
In-stock Availability
Yes
Yes
Contact Information Availability
Yes
Social Media Presence
Winner
IKEA
Financing Options
Grandin Road
Winner
Unlikely
Affirm Financing Support
Unlikely
Unlikely
Afterpay Financing Support
Unlikely
Sezzle Financing Support
Unlikely
Klarna Financing Support
Unlikely
QuadPay Financing Support
Unlikely
Bread Financing Support
Unlikely
Unlikely
In-store Layaway
Unlikely
Winner
IKEA
Website Features
Grandin Road
Winner
Yes
Website Security & Privacy Policies
Yes
Winner
IKEA
Marketing Programs
Grandin Road
Winner
Affiliate Marketing Programs
Yes
Winner
IKEA
Other Features
Grandin Road
Winner
Yes
Ethical Practices
Yes
IKEA
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Grandin Road
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IKEA vs. Grandin Road: Comparison Details

Best Personalized Products – Winner: Grandin Road
3.0 stars

Based on our research, it appears that IKEA may not offer customization options at the current time. You may be able to find additional information about IKEA's personalized products on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their personalized products.

Last reviewed March 5, 2020. Read all 2 customization options reviews.

5.0 stars

Yes, Grandin Road does offer customization options. You can find additional information about Grandin Road's personalized products on their customer service page here. You can also visit their homepage to see if Grandin Road has posted additional information on their personalized products.

Last reviewed March 6, 2020. Read all 2 customization options reviews.

IKEA
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Grandin Road
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Best Fabric Swatch Availability – Winner: Grandin Road
3.0 stars

Based on our research, it appears that IKEA may not offer fabric swatches at the current time. You may be able to find additional information about IKEA's fabric swatch availability on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their fabric swatch availability.

Last reviewed February 27, 2020. Read all 2 fabric swatches reviews.

5.0 stars

Yes, Grandin Road does offer fabric swatches. You can find additional information about Grandin Road's fabric swatch availability on their customer service page here. You can also visit their homepage to see if Grandin Road has posted additional information on their fabric swatch availability.

Last reviewed March 6, 2020. Read all 2 fabric swatches reviews.

IKEA
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Grandin Road
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Best Scheduled Delivery Support – Winner: IKEA
3.0 stars

Based on our research, it appears that IKEA may not offer scheduled deliveries at the current time. You may be able to find additional information about IKEA's scheduled delivery support on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their scheduled delivery support.

Last reviewed February 27, 2020. Read all 2 scheduled deliveries reviews.

2.0 stars

Unfortunately, Grandin Road does not currently offer scheduled deliveries. You can also visit Grandin Road's scheduled delivery support customer FAQ page to see if they've provided any additional information on this topic. We also recommend checking their homepage to see if they've posted any more updated information on their scheduled delivery support.

Last reviewed March 6, 2020. Read all 2 scheduled deliveries reviews.

IKEA
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Grandin Road
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Best Monthly Subscriptions – Winner: Grandin Road
3.0 stars

Based on our research, it appears that IKEA may not offer subscription service at the current time. You may be able to find additional information about IKEA's monthly subscriptions on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their monthly subscriptions.

Last reviewed February 27, 2020. Read all 2 subscription service reviews.

5.0 stars

Yes, Grandin Road does offer subscription service. You can find additional information about Grandin Road's monthly subscriptions on their customer service page here. You can also visit their homepage to see if Grandin Road has posted additional information on their monthly subscriptions.

Last reviewed March 6, 2020. Read all 2 subscription service reviews.

IKEA
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Grandin Road
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Best Swapping Ability – Winner: Grandin Road
3.0 stars

Based on our research, it appears that IKEA may not support swaps allowed at the current time. You may be able to find additional information about IKEA's swapping ability on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their swapping ability.

Last reviewed February 27, 2020. Read all 2 swaps allowed reviews.

5.0 stars

Yes, Grandin Road does support swaps allowed. You can find additional information about Grandin Road's swapping ability on their customer service page here. You can also visit their homepage to see if Grandin Road has posted additional information on their swapping ability.

Last reviewed March 6, 2020. Read all 2 swaps allowed reviews.

IKEA
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Grandin Road
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Best Full Room Rentals – Tie
3.0 stars

Based on our research, it appears that IKEA may not offer full room rentals at the current time. You may be able to find additional information about IKEA's full room rentals on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their full room rentals.

Last reviewed March 5, 2020. Read all 2 full room rentals reviews.

3.0 stars

Based on our research, it appears that Grandin Road may not offer full room rentals at the current time. You may be able to find additional information about Grandin Road's full room rentals on their customer service page or FAQ here. You can also visit their homepage to see if Grandin Road has posted any updated information about their full room rentals.

Last reviewed March 6, 2020. Read all 2 full room rentals reviews.

IKEA
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Grandin Road
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Best Fast Shipping – Tie
4.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of fast shipping relative to other furniture retailer brands.

One reviewer on btod.com said IKEA performs well on fast shipping relative to its peers. You can read the full review here. Here's a brief quote from this review:

his is likely the reason they chose to ship with a freight carrier. To avoid any of the added headaches of deliveries from freight carriers, IKEA includes white glove service.

One reviewer on btod.com said IKEA performs well on fast shipping relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:

The included straps with handles made it easy to carry up the mattress up those many (many) stairs, but IKEA also offers lots of other shipping and delivery options depending on what you need:

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for fast shipping, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 6, 2020. Read all 3 fast shipping reviews.

4.0 stars

Based on reviews posted on popular review sites as well as from Grandin Road's website, Grandin Road performs very well in terms of fast shipping relative to other furniture retailer brands.

Based on information pulled from Grandin Road's website, Grandin Road performs well on fast shipping relative to its peers. You can read additional information here. Specifically, their website provides the following information:

Grandin Road orders for in-stock merchandise are generally delivered within 3-7 business days. Shipping charge estimates are available on our Shopping Cart page after you select your desired items for purchase.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for fast shipping, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Grandin Road coupons? Check out the latest deals here. Want more reviews on Grandin Road? Read a more in-depth review of Grandin Road on this page.

Last reviewed March 9, 2020. Read all 2 fast shipping reviews.

IKEA
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Grandin Road
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Best Furniture Condition – Tie
5.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of furniture condition relative to other furniture retailer brands.

One reviewer on godownsize.com said IKEA performs well on furniture condition relative to its peers. You can read the full review here. Specifically, this reviewer pointed out the following:

The quality of Ikea furniture is generally good.

The review site curbed.com gives IKEA excellent ratings for furniture condition in a review posted on its website. Specifically, this reviewer pointed out the following:

But the Swedish furniture giant actually has a number of sturdy, high-quality items that even your most design-obsessed friends will admire.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for furniture condition, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed August 29, 2020. Read all 3 good furniture condition reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from Grandin Road's website, Grandin Road performs very well in terms of furniture condition relative to other furniture retailer brands.

Based on information published by Grandin Road, they have excellent support for furniture condition on a page posted on their website. Specifically, their website provides the following information:

At Grandin Road, our primary focus is quality. We guarantee that every product we sell will stand up to the supreme test — our customers' satisfaction.

One reviewer on moving.com said Grandin Road performs well on furniture condition relative to its peers. You can read the full review here. From this review:

Colorful, fun and on-trend are three words that come to mind when looking at Grandin Road’s furniture collections.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for furniture condition, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Grandin Road coupons? Check out the latest deals here. Want more reviews on Grandin Road? Read a more in-depth review of Grandin Road on this page.

Last reviewed March 9, 2020. Read all 3 good furniture condition reviews.

IKEA
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Grandin Road
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Best Ease of Assembly – Winner: Grandin Road
4.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of ease of assembly relative to other furniture retailer brands.

One reviewer on homemadelovely.com said IKEA performs well on ease of assembly relative to its peers. You can read the full review here. Here's a brief quote from this review:

The couch came in boxes and had to be assembled. I laughed out loud when it was delivered. I couldn’t believe Ikea actually figured out a way to get a couch into a box!

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for ease of assembly, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 6, 2020. Read all 2 easy assembly reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from Grandin Road's website, Grandin Road performs very well in terms of ease of assembly relative to other furniture retailer brands.

Based on information published by Grandin Road, they have excellent support for ease of assembly on a page posted on their website. From this page:

Overall was easy to assemble, I did so alone in about 20 min. Color is gray, not at all brown.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for ease of assembly, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Grandin Road coupons? Check out the latest deals here. Want more reviews on Grandin Road? Read a more in-depth review of Grandin Road on this page.

Last reviewed March 9, 2020. Read all 2 easy assembly reviews.

IKEA
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Grandin Road
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Best Product Guarantee – Winner: IKEA
5.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of product guarantee relative to other furniture retailer brands.

The review site apartmenttherapy.com gives IKEA excellent ratings for product guarantee in a review posted on its website. Specifically, this reviewer pointed out the following:

Despite their budget-friendly price tags, IKEA believes that the bulk of mattress offerings—as well as some bed bases—should last at least a couple of decades. And they gave them a 25-year warranty to prove it.

The review site theguardian.com gives IKEA excellent ratings for product guarantee in a review posted on its website. Specifically, this reviewer pointed out the following:

As you say, Ikea offers a 25-year guarantee that covers defects in the material and workmanship on its Metod kitchen system, although we have reported numerous cases where readers struggled to get replacements.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for product guarantee, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 6, 2020. Read all 2 warranty reviews.

4.0 stars

Based on reviews posted on popular review sites as well as from Grandin Road's website, Grandin Road performs very well in terms of product guarantee relative to other furniture retailer brands.

Based on information pulled from Grandin Road's website, Grandin Road performs well on product guarantee relative to its peers. You can read additional information here. Here's a snippet from the information published on their site:

We will repair or replace any product for a full year from the date of purchase.if any product from Grandin Road fails to meet your expectations in any way, return it within one year from the purchase date, and we'll promptly replace it or refund the cost, whichever you prefer.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for product guarantee, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Grandin Road coupons? Check out the latest deals here. Want more reviews on Grandin Road? Read a more in-depth review of Grandin Road on this page.

Last reviewed March 9, 2020. Read all 2 warranty reviews.

IKEA
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Best Eco-friendliness – Winner: IKEA
5.0 stars

Yes, IKEA does offer eco-friendliness. You can find additional information about IKEA's eco-friendliness on their customer service page here. You can also visit their homepage to see if IKEA has posted additional information on their eco-friendliness.

Last reviewed February 27, 2020. Read all 2 eco-friendliness reviews.

3.0 stars

Based on our research, it appears that Grandin Road may not offer eco-friendliness at the current time. You may be able to find additional information about Grandin Road's eco-friendliness on their customer service page or FAQ here. You can also visit their homepage to see if Grandin Road has posted any updated information about their eco-friendliness.

Last reviewed March 6, 2020. Read all 2 eco-friendliness reviews.

IKEA
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Grandin Road
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Best Domestic Production Policy – Winner: IKEA
5.0 stars

Yes, IKEA Nordmärke does offer products made in USA. You can find additional information about IKEA Nordmärke's domestic production policy on their customer service page here. You can also visit their homepage to see if IKEA Nordmärke has posted additional information on their domestic production policy.

Last reviewed April 29, 2020. Read all 2 products made in USA reviews.

3.0 stars

Based on our research, it appears that Grandin Road may not offer products made in USA at the current time. You may be able to find additional information about Grandin Road's domestic production policy on their customer service page or FAQ here. You can also visit their homepage to see if Grandin Road has posted any updated information about their domestic production policy.

Last reviewed March 6, 2020. Read all 2 products made in USA reviews.

IKEA
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Grandin Road
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Best Wash & Care Guide – Tie
5.0 stars

Yes, IKEA does offer wash and care instructions. You can find additional information about IKEA's wash & care guide on their customer service page here. You can also visit their homepage to see if IKEA has posted additional information on their wash & care guide.

Last reviewed February 27, 2020. Read all 2 wash & care instructions reviews.

5.0 stars

Yes, Grandin Road does offer wash and care instructions. You can find additional information about Grandin Road's wash & care guide on their customer service page here. You can also visit their homepage to see if Grandin Road has posted additional information on their wash & care guide.

Last reviewed March 6, 2020. Read all 2 wash & care instructions reviews.

IKEA
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Grandin Road
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Best Showroom Availability – Winner: Grandin Road
4.0 stars

Based on our research, it appears that IKEA may not offer showrooms at the current time. You may be able to find additional information about IKEA's showroom availability on their customer service page here. You can also visit their homepage to see if IKEA has posted any updated information about their showroom availability.

Last reviewed June 22, 2018. Read all 2 showrooms reviews.

5.0 stars

Yes, Grandin Road does offer showrooms. You can find additional information about Grandin Road's showroom availability on their customer service page here. You can also visit their homepage to see if Grandin Road has posted additional information on their showroom availability.

Last reviewed October 9, 2019. Read all 2 showrooms reviews.

IKEA
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Best Furniture Assembly Services – Winner: IKEA
4.0 stars

Based on our research, it appears that IKEA may not offer furniture assembly at the current time. You may be able to find additional information about IKEA's furniture assembly services on their customer service page here. You can also visit their homepage to see if IKEA has posted any updated information about their furniture assembly services.

Last reviewed June 22, 2018. Read all 2 furniture assembly reviews.

3.0 stars

Based on our research, it appears that Grandin Road may not offer furniture assembly at the current time. You may be able to find additional information about Grandin Road's furniture assembly services on their customer service page or FAQ here. You can also visit their homepage to see if Grandin Road has posted any updated information about their furniture assembly services.

Last reviewed October 9, 2019. Read all 2 furniture assembly reviews.

IKEA
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Grandin Road
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Best Stain-resistant Fabrics – Winner: IKEA
5.0 stars

Yes, IKEA does offer stain-resistant fabrics. You can find additional information about IKEA's stain-resistant fabrics on their customer service page here. You can also visit their homepage to see if IKEA has posted additional information on their stain-resistant fabrics.

Last reviewed February 27, 2020. Read all 2 stain-resistant fabrics reviews.

4.0 stars

Yes, Grandin Road does offer stain-resistant fabrics. You can find additional information about Grandin Road's stain-resistant fabrics on their customer service page here. You can also visit their homepage to see if Grandin Road has posted additional information on their stain-resistant fabrics.

Last reviewed March 6, 2020. Read all 2 stain-resistant fabrics reviews.

IKEA
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Grandin Road
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Best Pet-friendly Fabrics – Winner: IKEA
5.0 stars

Yes, IKEA does offer pet friendly fabrics. You can find additional information about IKEA's pet-friendly fabrics on their customer service page here. You can also visit their homepage to see if IKEA has posted additional information on their pet-friendly fabrics.

Last reviewed February 27, 2020. Read all 2 pet friendly fabrics reviews.

3.0 stars

Based on our research, it appears that Grandin Road may not offer pet friendly fabrics at the current time. You may be able to find additional information about Grandin Road's pet-friendly fabrics on their customer service page or FAQ here. You can also visit their homepage to see if Grandin Road has posted any updated information about their pet-friendly fabrics.

Last reviewed March 6, 2020. Read all 2 pet friendly fabrics reviews.

IKEA
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Best Built-in Charging Availability – Winner: Grandin Road
3.0 stars

Based on our research, it appears that IKEA may not offer built-in charging ports at the current time. You may be able to find additional information about IKEA's built-in charging availability on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their built-in charging availability.

Last reviewed March 6, 2020. Read all 2 built-in charging ports reviews.

4.0 stars

Yes, Grandin Road does offer built-in charging ports. You can find additional information about Grandin Road's built-in charging availability on their customer service page here. You can also visit their homepage to see if Grandin Road has posted additional information on their built-in charging availability.

Last reviewed March 6, 2020. Read all 2 built-in charging ports reviews.

IKEA
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Grandin Road
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Best Lease-to-own Payment Plans – Tie
3.0 stars

Based on our research, it appears that IKEA may not offer rent-to-own options at the current time. You may be able to find additional information about IKEA's lease-to-own payment plans on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their lease-to-own payment plans.

Last reviewed February 27, 2020. Read all 2 rent-to-own options reviews.

3.0 stars

Based on our research, it appears that Grandin Road may not offer rent-to-own options at the current time. You may be able to find additional information about Grandin Road's lease-to-own payment plans on their customer service page or FAQ here. You can also visit their homepage to see if Grandin Road has posted any updated information about their lease-to-own payment plans.

Last reviewed March 6, 2020. Read all 2 rent-to-own options reviews.

IKEA
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Best Rent-to-own Options – Tie
3.0 stars

Based on our research, it appears that IKEA may not offer rent-to-own furniture at the current time. You may be able to find additional information about IKEA's rent-to-own options on their customer service page or FAQ here. You can also visit their homepage to see if IKEA has posted any updated information about their rent-to-own options.

Last reviewed March 6, 2020. Read all 2 rent-to-own furniture reviews.

3.0 stars

Based on our research, it appears that Grandin Road may not offer rent-to-own furniture at the current time. You may be able to find additional information about Grandin Road's rent-to-own options on their customer service page or FAQ here. You can also visit their homepage to see if Grandin Road has posted any updated information about their rent-to-own options.

Last reviewed March 6, 2020. Read all 2 rent-to-own furniture reviews.

IKEA
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Best Fabric Options – Winner: Grandin Road
4.0 stars

Based on reviews posted on popular review sites as well as from IKEA's website, IKEA performs very well in terms of fabric options relative to other furniture retailer brands.

One reviewer on designingvibes.com said IKEA performs well on fabric options relative to its peers. You can read the full review here. Here's a brief quote from this review:

While I am happy to report that the actual furniture itself has held up beautifully to pets, kids and my husband for half of a decade now, I cannot claim the same for the original white slipcovers that came with the sofa and the arm chairs

One reviewer on thegritandpolish.com said IKEA performs well on fabric options relative to its peers. You can read the full review here. From this review:

We try to stick to natural fabrics in our home, so I was thrilled to find 100% cotton at such a low price point. One note of caution is that there is a subtle print sewn into the fabric.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for fabric options, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 6, 2020. Read all 2 fabric options reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from Grandin Road's website, Grandin Road performs very well in terms of fabric options relative to other furniture retailer brands.

The review site grandinroad.com gives Grandin Road excellent ratings for fabric options in a review posted on its website. From this review:

Sunbrella® Performance Fabric is soft, yet ultra durable; UV and fade resistant; mold and mildew resistant; bleach cleanable

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for fabric options, or the overall best-performing furniture retailer brands on our main review grid.

Looking for Grandin Road coupons? Check out the latest deals here. Want more reviews on Grandin Road? Read a more in-depth review of Grandin Road on this page.

Last reviewed March 9, 2020. Read all 2 fabric options reviews.

IKEA
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Best Customer Support – Winner: Grandin Road
1.0 stars

Based on reviews from trusted online sites, combined with information from IKEA's website, it appears that IKEA performs performs below average in terms of customer support when compared to other furniture retailer brands.

Based on one review posted on practicalecommerce.com, it appears that IKEA received poor ratings for customer support. See the full review here. Here's a brief quote from this review:

Ikea receives an email for every review. It has not publicly replied to any. By any standard, this is appalling customer service.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for customer support, or the overall best-performing furniture retailer brands on our main review grid.

Looking for IKEA coupons? Check out the latest deals here. Want more reviews on IKEA? Read a more in-depth review of IKEA on this page.

Last reviewed March 5, 2020. Read all 2 customer service reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from Grandin Road's website, Grandin Road performs very well in terms of customer support relative to other furniture retailer brands.

The review site nimvo.com gives Grandin Road excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:

The catalog has been in existence for a little over 16 years, offering high quality merchandise and outstanding customer service for those who make purchases from the catalogs.

Learn more at the company's website.

You can also check out the top 10 furniture retailer brands for customer support, or the overall best-performing furniture retailer brands on our main review grid.

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Last reviewed March 9, 2020. Read all 2 customer service reviews.

IKEA
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Grandin Road
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Best PayPal Support – Tie
Does IKEA accept PayPal?
Yes

Last reviewed August 10, 2018. Read all 2 PayPal reviews.

Does Grandin Road accept PayPal?
Yes

Last reviewed April 20, 2018. Read all 2 PayPal reviews.

Best Debit & Prepaid Card Support – Winner: IKEA
Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Unlikely

Last reviewed June 20, 2018. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Tie
Does IKEA accept Google Pay?
Unlikely

Last reviewed April 20, 2018. Read all 2 Google Pay reviews.

Unlikely

Last reviewed April 20, 2018. Read all 2 Google Pay reviews.

Best Apple Pay Support – Winner: IKEA
Does IKEA accept Apple Pay?
Yes

Last reviewed July 27, 2018. Read 1 Apple Pay review.

Does Grandin Road accept Apple Pay?
No

Last reviewed June 8, 2017. Read 1 Apple Pay review.

Best Amazon Pay Support – Tie
Does IKEA accept Amazon Pay?
No

Last reviewed February 5, 2019. Read all 2 Amazon Pay reviews.

No

Last reviewed May 17, 2019. Read all 2 Amazon Pay reviews.

Best Bitcoin Support – Tie
Does IKEA accept Bitcoin?
No

Last reviewed January 27, 2020. Read all 2 Bitcoin reviews.

Does Grandin Road accept Bitcoin?
No

Last reviewed February 26, 2020. Read all 2 Bitcoin reviews.

Best Official Coupons Support – Tie
Unlikely

Last reviewed July 1, 2018. Read all 2 official coupons page reviews.

No

Last reviewed July 17, 2019. Read all 2 official coupons page reviews.

Best AARP Discount Policies – Tie
Does IKEA offer AARP discounts?
No

Last reviewed March 12, 2019. Read all 2 AARP discounts reviews.

Unlikely

Last reviewed May 3, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Tie
Unlikely

Last reviewed July 11, 2020. Read all 2 military discounts reviews.

Unlikely

Last reviewed January 20, 2019. Read 1 military discounts review.

Best Student Discount Policies – Tie
Unlikely

Last reviewed July 11, 2020. Read 1 student discounts review.

Unlikely

Last reviewed July 30, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Tie
Does IKEA offer price matching?
Unlikely

Last reviewed July 27, 2018. Read 1 price matching review.

Unlikely

Last reviewed June 10, 2017. Read 1 price matching review.

Best Birthday Discount Policies – Tie
Yes

Last reviewed November 12, 2018. Read all 2 birthday discounts reviews.

Yes

Last reviewed July 18, 2019. Read all 2 birthday discounts reviews.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 11, 2020. Read 1 senior discounts review.

No

Last reviewed August 4, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed September 6, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed October 23, 2018. Read all 2 teacher discounts reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed July 1, 2018. Read all 2 competitor coupons reviews.

Unlikely

Last reviewed July 17, 2019. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Does IKEA allow coupon stacking?
Unlikely

Last reviewed July 1, 2018. Read all 2 coupon stacking reviews.

Unlikely

Last reviewed July 17, 2019. Read all 2 coupon stacking reviews.

Best Bulk Discounts – Winner: IKEA
Does IKEA offer bulk discounts?
Yes

Last reviewed January 27, 2020. Read all 2 bulk discounts reviews.

Unlikely

Last reviewed February 26, 2020. Read 1 bulk discounts review.

Best Sales and Promotions – Winner: Grandin Road
Does IKEA offer sales events?
Unlikely

Last reviewed July 1, 2018. Read all 2 sales events reviews.

Yes

Last reviewed July 17, 2019. Read all 2 sales events reviews.

Best Black Friday Ads Page – Winner: IKEA
Yes

Last reviewed November 20, 2018. Read all 2 Black Friday Ads Page reviews.

Unlikely

Last reviewed December 19, 2018. Read all 2 Black Friday Ads Page reviews.

Best Cyber Monday Page – Winner: IKEA
Yes

Last reviewed November 20, 2018. Read all 2 Cyber Monday sales reviews.

Unlikely

Last reviewed November 27, 2018. Read all 2 Cyber Monday sales reviews.

Best Gift Card Support – Winner: Grandin Road
Does IKEA offer gift cards?
Unlikely

Last reviewed July 20, 2020. Read 1 gift cards review.

Yes

Last reviewed October 25, 2018. Read all 2 gift cards reviews.

Best Money-back Guarantee Policy – Winner: IKEA
Yes

Last reviewed July 1, 2018. Read all 2 money-back guarantee reviews.

Unlikely

Last reviewed July 17, 2019. Read all 2 money-back guarantee reviews.

Best Loyalty Programs – Winner: IKEA
Yes

Last reviewed July 25, 2020. Read 1 loyalty programs review.

Unlikely

Last reviewed August 24, 2020. Read 1 loyalty programs review.

Best White-glove Delivery – Winner: Grandin Road
Unlikely

Last reviewed January 27, 2020. Read all 2 white-glove delivery reviews.

Yes

Last reviewed March 2, 2020. Read all 2 white-glove delivery reviews.

Best In-stock Availability – Winner: Grandin Road
Unlikely

Last reviewed January 28, 2020. Read all 2 in-stock availability reviews.

Yes

Last reviewed March 2, 2020. Read all 2 in-stock availability reviews.

Best Contact Information Availability – Tie
Yes

Last reviewed September 30, 2020. Read all 2 contact information reviews.

Yes

Last reviewed September 30, 2020. Read all 2 contact information reviews.

Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Website Security & Privacy Policies – Tie
Yes

Last reviewed November 7, 2018. Read all 2 website security & privacy reviews.

Yes

Last reviewed July 17, 2019. Read all 2 website security & privacy reviews.

Best Affiliate Marketing Programs – Winner: Grandin Road
No

Last reviewed September 30, 2020. Read 1 affiliate marketing review.

Yes

Last reviewed September 30, 2020. Read 1 affiliate marketing review.

Best Ethical Practices – Tie
Does IKEA support ethical practices?
Yes

Last reviewed June 18, 2019. Read all 2 ethical practices reviews.

Yes

Last reviewed January 12, 2020. Read 1 ethical practices review.

Best Affirm Financing Support – Tie
Does IKEA accept Affirm financing?
Unlikely

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Unlikely

Last reviewed July 9, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
Unlikely

Last reviewed September 24, 2018. Read all 2 Afterpay financing reviews.

Unlikely

Last reviewed October 5, 2018. Read all 2 Afterpay financing reviews.

Best Sezzle Financing Support – Tie
Does IKEA accept Sezzle financing?
No

Last reviewed February 6, 2019. Read all 2 Sezzle financing reviews.

No

Last reviewed February 28, 2019. Read all 2 Sezzle financing reviews.

Best Klarna Financing Support – Tie
Does IKEA accept Klarna financing?
Unlikely

Last reviewed July 11, 2018. Read all 2 Klarna financing reviews.

Unlikely

Last reviewed October 5, 2018. Read all 2 Klarna financing reviews.

Best QuadPay Financing Support – Tie
Does IKEA accept QuadPay financing?
No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

No

Last reviewed May 16, 2019. Read all 2 QuadPay financing reviews.

Best Bread Financing Support – Tie
Does IKEA accept Bread financing?
Unlikely

Last reviewed September 24, 2018. Read all 2 Bread financing reviews.

Unlikely

Last reviewed October 5, 2018. Read all 2 Bread financing reviews.

Best In-store Layaway – Tie
Unlikely

Last reviewed January 10, 2020. Read all 2 layaway programs reviews.

Unlikely

Last reviewed January 10, 2020. Read all 2 layaway programs reviews.

Best Free Shipping Policies – Winner: Grandin Road
Does IKEA offer free shipping?
Unlikely

Last reviewed September 7, 2018. Read 1 free shipping review.

Yes

Last reviewed January 3, 2019. Read 1 free shipping review.

Best Free Return Policies – Winner: IKEA
Yes

Last reviewed August 6, 2018. Read 1 free returns & exchanges review.

Unlikely

Last reviewed January 3, 2019. Read 1 free returns & exchanges review.

Best International Shipping Policies – Tie
Yes

Last reviewed May 1, 2019. Read all 2 international shipping reviews.

Yes

Last reviewed October 5, 2018. Read all 2 international shipping reviews.

Best Ship to Store Options – Tie
Does IKEA offer ship to store?
Unlikely

Last reviewed July 1, 2018. Read all 2 ship to store reviews.

Unlikely

Last reviewed July 17, 2019. Read all 2 ship to store reviews.

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