ASOS vs Old Navy

Fashion Store Comparison
November 24, 2020

Old Navy vs ASOS: Side-by-Side Brand Comparison

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PROS
CONS
  • No significant cons
PROS
CONS
  • No significant cons
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ASOS vs. Old Navy: Side-by-Side Comparison
Winner
ASOS
Criteria
Old Navy
Winner
5.0
Overall Score
Overall Score
4.9
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
5.0 stars – 1 review
Ethically-sourced Products
5.0 stars – 1 review
5.0 stars – 1 review
Environment-friendly Products
5.0 stars – 1 review
5.0 stars – 1 review
Rewards Credit Card
5.0 stars – 1 review
4.0 stars – 1 review
Product Guarantee
0.0 stars – 0 reviews
5.0 stars – 1 review
Domestic Production Policy
4.0 stars – 1 review
5.0 stars – 2 reviews
Measurement Chart
5.0 stars – 1 review
5.0 stars – 1 review
Cruelty-free Policies
3.0 stars – 1 review
5.0 stars – 1 review
Eco-friendly Options
5.0 stars – 1 review
5.0 stars – 1 review
Wash & Care Guide
3.0 stars – 1 review
3.0 stars – 1 review
Animal-free Options
3.0 stars – 1 review
3.0 stars – 1 review
Customer Support
4.0 stars – 1 review
111
Winner
ASOS
Shipping & Returns Policies
Old Navy
Winner
Yes
Free Shipping Policies
Yes
Yes
Free Return Policies
Yes
Yes
International Shipping Policies
Yes
Yes
In-store Pickup
Yes
Winner
ASOS
Payment Options
Old Navy
Winner
Yes
PayPal Support
Unlikely
Yes
Debit & Prepaid Card Support
Yes
Yes
Google Pay Support
Unlikely
Yes
Apple Pay Support
Yes
Amazon Pay Support
Unlikely
Bitcoin Support
Winner
ASOS
Pricing & Discount Policies
Old Navy
Winner
Yes
Official Coupons Support
Yes
AARP Discount Policies
Unlikely
Veteran's Discount Policies
Unlikely
Yes
Student Discount Policies
Unlikely
Unlikely
Price Adjustment Policies
Yes
Unlikely
Birthday Discount Policies
Yes
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Teacher Discount Policies
Unlikely
Yes
Availability of Outlet Stores
Yes
Unlikely
Competitor Coupon Policies
Unlikely
Yes
Essential Worker Discounts
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Sales and Promotions
Yes
Yes
Black Friday Ads Page
Yes
Yes
Cyber Monday Page
Yes
Winner
ASOS
Customer Service Features
Old Navy
Winner
Yes
Gift Card Support
Yes
Unlikely
Money-back Guarantee Policy
Yes
Unlikely
Loyalty Programs
Yes
Yes
Contact Information Availability
Yes
Social Media Presence
Winner
ASOS
Financing Options
Old Navy
Winner
Unlikely
Affirm Financing Support
Unlikely
Afterpay Financing Support
Unlikely
Unlikely
Sezzle Financing Support
Yes
Klarna Financing Support
Unlikely
Unlikely
QuadPay Financing Support
Unlikely
Unlikely
Bread Financing Support
Unlikely
Splitit Financing Support
Unlikely
In-store Layaway
Unlikely
Winner
ASOS
Website Features
Old Navy
Winner
Yes
Website Security & Privacy Policies
Yes
Winner
ASOS
Marketing Programs
Old Navy
Winner
Unlikely
Influencer Marketing Programs
Unlikely
Yes
Affiliate Marketing Programs
Yes
Winner
ASOS
Other Features
Old Navy
Winner
Yes
Eco-friendly
Yes
Yes
Commitment to Racial Equity
Yes
Yes
Charitable Cause Support
Unlikely
Unlikely
Nurse Discount Policies
Unlikely
Unlikely
Government Worker Discount Policies
Unlikely
Yes
Ethical Practices
Yes
ASOS
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Old Navy
View brand

ASOS vs. Old Navy: Comparison Details

Best Ethically-sourced Products – Tie
5.0 stars

Yes, Asos does offer fair trade certified. You can find additional information about Asos's ethically-sourced products on their customer service page here. You can also visit their homepage to see if Asos has posted additional information on their ethically-sourced products.

Last reviewed January 28, 2020. Read all 2 fair trade certified reviews.

5.0 stars

Yes, Old Navy does offer fair trade certified. You can find additional information about Old Navy's ethically-sourced products on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their ethically-sourced products.

Last reviewed August 23, 2020. Read all 2 fair trade certified reviews.

ASOS
View brand
Old Navy
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Best Environment-friendly Products – Tie
5.0 stars

Yes, Asos does offer sustainable products. You can find additional information about Asos's environment-friendly products on their customer service page here. You can also visit their homepage to see if Asos has posted additional information on their environment-friendly products.

Last reviewed January 28, 2020. Read all 2 sustainable products reviews.

5.0 stars

Yes, Old Navy does offer sustainable products. You can find additional information about Old Navy's environment-friendly products on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their environment-friendly products.

Last reviewed August 23, 2020. Read all 2 sustainable products reviews.

ASOS
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Old Navy
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Best Rewards Credit Card – Tie
5.0 stars

Yes, ASOS does offer store credit card. You can find additional information about ASOS's rewards credit card on their customer service page here. You can also visit their homepage to see if ASOS has posted additional information on their rewards credit card.

Last reviewed February 10, 2020. Read all 2 store credit card reviews.

5.0 stars

Yes, Old Navy does offer store credit card. You can find additional information about Old Navy's rewards credit card on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their rewards credit card.

Last reviewed August 23, 2020. Read all 2 store credit card reviews.

ASOS
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Old Navy
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Best Domestic Production Policy – Winner: ASOS
5.0 stars

Yes, Asos does offer products made in USA. You can find additional information about Asos's domestic production policy on their customer service page here. You can also visit their homepage to see if Asos has posted additional information on their domestic production policy.

Last reviewed January 28, 2020. Read all 2 products made in USA reviews.

4.0 stars

Yes, Old Navy does offer products made in USA. You can find additional information about Old Navy's domestic production policy on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their domestic production policy.

Last reviewed August 23, 2020. Read all 2 products made in USA reviews.

ASOS
View brand
Old Navy
View brand
Best Measurement Chart – Tie
5.0 stars

ASOS has a size predictor that helps to make sure you are purchasing the right size in their clothing. This is helpful because each brand they sell differs a little when it come to their sizes.

Last reviewed March 10, 2020. Read all 2 sizing guides reviews.

5.0 stars

Yes, Old Navy does offer sizing guides. You can find additional information about Old Navy's measurement chart on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their measurement chart.

Last reviewed August 23, 2020. Read all 2 sizing guides reviews.

ASOS
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Old Navy
View brand
Best Cruelty-free Policies – Winner: ASOS
5.0 stars

Yes, Asos does offer cruelty-free products. You can find additional information about Asos's cruelty-free policies on their customer service page here. You can also visit their homepage to see if Asos has posted additional information on their cruelty-free policies.

Last reviewed January 28, 2020. Read all 2 cruelty-free products reviews.

3.0 stars

Based on our research, it appears that Old Navy may not offer cruelty-free products at the current time. You may be able to find additional information about Old Navy's cruelty-free policies on their customer service page or FAQ here. You can also visit their homepage to see if Old Navy has posted any updated information about their cruelty-free policies.

Last reviewed August 23, 2020. Read all 2 cruelty-free products reviews.

ASOS
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Old Navy
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Best Eco-friendly Options – Tie
5.0 stars

Yes, Asos does offer eco-friendly materials. You can find additional information about Asos's eco-friendly options on their customer service page here. You can also visit their homepage to see if Asos has posted additional information on their eco-friendly options.

Last reviewed January 28, 2020. Read all 2 eco-friendly materials reviews.

5.0 stars

Yes, Old Navy does offer eco-friendly materials. You can find additional information about Old Navy's eco-friendly options on their customer service page here. You can also visit their homepage to see if Old Navy has posted additional information on their eco-friendly options.

Last reviewed August 23, 2020. Read all 2 eco-friendly materials reviews.

ASOS
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Old Navy
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Best Wash & Care Guide – Winner: ASOS
5.0 stars

Yes, Asos does offer wash and care instructions. You can find additional information about Asos's wash & care guide on their customer service page here. You can also visit their homepage to see if Asos has posted additional information on their wash & care guide.

Last reviewed January 28, 2020. Read all 2 wash & care instructions reviews.

3.0 stars

Based on our research, it appears that Old Navy may not offer wash and care instructions at the current time. You may be able to find additional information about Old Navy's wash & care guide on their customer service page or FAQ here. You can also visit their homepage to see if Old Navy has posted any updated information about their wash & care guide.

Last reviewed August 23, 2020. Read all 2 wash & care instructions reviews.

ASOS
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Old Navy
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Best Animal-free Options – Tie
3.0 stars

Based on our research, it appears that Asos may not offer vegan products at the current time. You may be able to find additional information about Asos's animal-free options on their customer service page or FAQ here. You can also visit their homepage to see if Asos has posted any updated information about their animal-free options.

Last reviewed January 28, 2020. Read all 2 vegan products reviews.

3.0 stars

Based on our research, it appears that Old Navy may not offer vegan products at the current time. You may be able to find additional information about Old Navy's animal-free options on their customer service page or FAQ here. You can also visit their homepage to see if Old Navy has posted any updated information about their animal-free options.

Last reviewed August 23, 2020. Read all 2 vegan products reviews.

ASOS
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Old Navy
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Best Customer Support – Winner: Old Navy
3.0 stars

Based on ratings published by trusted online review sites as well as information from ASOS's website, ASOS performs average to better than average in terms of customer support compared to other fashion retailer stores.

Based on a review posted on bestcompany.com, ASOS was rated as fairly average for customer support relative to competing fashion retailer stores. Check out the entire review here. Here's a brief quote from this review:

ASOS policies are competitive with other top clothing stores, however, the company's customer service effectiveness seems to be in question.

Learn more at the company's website.

You can also check out the top 10 fashion retailer stores for customer support, or the overall best-performing fashion retailer stores on our main review grid.

Looking for ASOS coupons? Check out the latest deals here. Want more reviews on ASOS? Read a more in-depth review of ASOS on this page.

Last reviewed August 23, 2020. Read all 2 customer service reviews.

4.0 stars

Based on reviews posted on popular review sites as well as from Old Navy's website, Old Navy performs very well in terms of customer support relative to other fashion retailer stores.

Based on information pulled from Old Navy's website, Old Navy performs well on customer support relative to its peers. You can read additional information here. From this page:

Very happy with them.

Learn more at the company's website.

You can also check out the top 10 fashion retailer stores for customer support, or the overall best-performing fashion retailer stores on our main review grid.

Looking for Old Navy coupons? Check out the latest deals here. Want more reviews on Old Navy? Read a more in-depth review of Old Navy on this page.

Last reviewed August 27, 2020. Read all 2 customer service reviews.

ASOS
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Old Navy
View brand
Best PayPal Support – Winner: ASOS
Does ASOS accept PayPal?
Yes

Last reviewed April 30, 2018. Read all 2 PayPal reviews.

Does Old Navy accept PayPal?
Unlikely

Last reviewed December 6, 2018. Read all 3 PayPal reviews.

Best Debit & Prepaid Card Support – Tie
Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Yes

Last reviewed June 15, 2018. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Winner: ASOS
Does ASOS accept Google Pay?
Yes

Last reviewed April 30, 2018. Read all 2 Google Pay reviews.

Does Old Navy accept Google Pay?
Unlikely

Last reviewed April 13, 2018. Read all 2 Google Pay reviews.

Best Apple Pay Support – Tie
Does ASOS accept Apple Pay?
Yes

Last reviewed August 1, 2018. Read 1 Apple Pay review.

Does Old Navy accept Apple Pay?
Yes

Last reviewed November 14, 2018. Read 1 Apple Pay review.

Best Amazon Pay Support – Tie
Does ASOS accept Amazon Pay?
No

Last reviewed February 2, 2019. Read all 2 Amazon Pay reviews.

Does Old Navy accept Amazon Pay?
Unlikely

Last reviewed February 1, 2019. Read all 2 Amazon Pay reviews.

Best Bitcoin Support – Tie
Does ASOS accept Bitcoin?
No

Last reviewed January 28, 2020. Read all 2 Bitcoin reviews.

Does Old Navy accept Bitcoin?
No

Last reviewed May 20, 2020. Read all 2 Bitcoin reviews.

Best Official Coupons Support – Tie
Yes

Last reviewed April 11, 2018. Read all 2 official coupons page reviews.

Yes

Last reviewed March 25, 2018. Read 1 official coupons page review.

Best AARP Discount Policies – Tie
Does ASOS offer AARP discounts?
No

Last reviewed March 6, 2019. Read all 2 AARP discounts reviews.

No

Last reviewed March 5, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 military discounts review.

Unlikely

Last reviewed July 10, 2020. Read 1 military discounts review.

Best Student Discount Policies – Winner: ASOS
Yes

Last reviewed August 25, 2020. Read 1 student discounts review.

Unlikely

Last reviewed July 11, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Winner: Old Navy
Does ASOS offer price matching?
Unlikely

Last reviewed July 30, 2018. Read 1 price matching review.

Yes

Last reviewed January 3, 2019. Read 1 price matching review.

Best Birthday Discount Policies – Winner: Old Navy
Unlikely

Last reviewed May 3, 2019. Read all 2 birthday discounts reviews.

Yes

Last reviewed November 10, 2018. Read 1 birthday discounts review.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Best Availability of Outlet Stores – Tie
Does ASOS offer outlet stores?
Yes

Last reviewed December 20, 2018. Read all 2 outlet stores reviews.

Yes

Last reviewed June 24, 2018. Read all 2 outlet stores reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed April 11, 2018. Read all 2 competitor coupons reviews.

Unlikely

Last reviewed March 25, 2018. Read 1 competitor coupons review.

Best Essential Worker Discounts – Winner: ASOS
Yes

Last reviewed August 23, 2020. Read all 2 front-line worker discounts reviews.

Unlikely

Last reviewed August 23, 2020. Read all 2 front-line worker discounts reviews.

Best Coupon Stacking Policies – Tie
Does ASOS allow coupon stacking?
Unlikely

Last reviewed April 11, 2018. Read all 2 coupon stacking reviews.

Unlikely

Last reviewed March 25, 2018. Read 1 coupon stacking review.

Best Sales and Promotions – Tie
Does ASOS offer sales events?
Yes

Last reviewed December 6, 2018. Read all 2 sales events reviews.

Yes

Last reviewed March 25, 2018. Read 1 sales events review.

Best Black Friday Ads Page – Tie
Yes

Last reviewed November 18, 2020. Read 1 Black Friday Ads Page review.

Yes

Last reviewed November 18, 2020. Read 1 Black Friday Ads Page review.

Best Cyber Monday Page – Tie
Yes

Last reviewed November 24, 2020. Read 1 Cyber Monday sales review.

Yes

Last reviewed November 24, 2020. Read 1 Cyber Monday sales review.

Best Gift Card Support – Tie
Does ASOS offer gift cards?
Yes

Last reviewed July 18, 2020. Read 1 gift cards review.

Does Old Navy offer gift cards?
Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Best Money-back Guarantee Policy – Winner: Old Navy
Unlikely

Last reviewed December 20, 2018. Read all 2 money-back guarantee reviews.

Yes

Last reviewed June 24, 2018. Read all 2 money-back guarantee reviews.

Best Loyalty Programs – Winner: Old Navy
Unlikely

Last reviewed July 26, 2020. Read all 2 loyalty programs reviews.

Yes

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Best Contact Information Availability – Tie
Yes

Last reviewed October 31, 2020. Read all 2 contact information reviews.

Yes

Last reviewed October 31, 2020. Read all 2 contact information reviews.

Best Social Media Presence – Tie
Not rated yet.
Not rated yet.
Best Website Security & Privacy Policies – Tie
Yes

Last reviewed December 28, 2018. Read all 2 website security & privacy reviews.

Yes

Last reviewed November 19, 2018. Read all 2 website security & privacy reviews.

Best Influencer Marketing Programs – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 influencer marketing reviews.

Unlikely

Last reviewed August 23, 2020. Read all 2 influencer marketing reviews.

Best Affiliate Marketing Programs – Tie
Yes

Last reviewed October 31, 2020. Read 1 affiliate marketing review.

Yes

Last reviewed October 31, 2020. Read 1 affiliate marketing review.

Best Eco-friendly – Tie
Yes

Last reviewed August 23, 2020. Read all 2 environmentally conscious reviews.

Yes

Last reviewed August 23, 2020. Read all 2 environmentally conscious reviews.

Best Commitment to Racial Equity – Tie
Yes

Last reviewed August 23, 2020. Read all 2 diversity commitment reviews.

Yes

Last reviewed August 23, 2020. Read all 2 diversity commitment reviews.

Best Charitable Cause Support – Winner: ASOS
Does ASOS supports charitable causes?
Yes

Last reviewed January 28, 2020. Read all 2 charitable causes reviews.

Unlikely

Last reviewed June 19, 2020. Read all 2 charitable causes reviews.

Best Nurse Discount Policies – Tie
Does ASOS offer nurse discounts?
Unlikely

Last reviewed August 23, 2020. Read all 2 nurse discounts reviews.

Unlikely

Last reviewed August 23, 2020. Read all 2 nurse discounts reviews.

Best Government Worker Discount Policies – Tie
Unlikely

Last reviewed August 23, 2020. Read all 2 government worker discounts reviews.

Unlikely

Last reviewed August 23, 2020. Read all 2 government worker discounts reviews.

Best Ethical Practices – Tie
Does ASOS support ethical practices?
Yes

Last reviewed August 30, 2019. Read 1 ethical practices review.

Yes

Last reviewed August 30, 2019. Read 1 ethical practices review.

Best Affirm Financing Support – Tie
Does ASOS accept Affirm financing?
Unlikely

Last reviewed October 17, 2018. Read all 2 Affirm financing reviews.

Unlikely

Last reviewed September 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
No

Last reviewed October 13, 2018. Read all 2 Afterpay financing reviews.

Unlikely

Last reviewed September 12, 2018. Read all 2 Afterpay financing reviews.

Best Sezzle Financing Support – Tie
Does ASOS accept Sezzle financing?
Unlikely

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

No

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

Best Klarna Financing Support – Winner: ASOS
Does ASOS accept Klarna financing?
Yes

Last reviewed July 4, 2018. Read all 2 Klarna financing reviews.

Unlikely

Last reviewed September 12, 2018. Read all 2 Klarna financing reviews.

Best QuadPay Financing Support – Tie
Does ASOS accept QuadPay financing?
Unlikely

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Unlikely

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Best Bread Financing Support – Tie
Does ASOS accept Bread financing?
Unlikely

Last reviewed October 17, 2018. Read all 2 Bread financing reviews.

Unlikely

Last reviewed September 12, 2018. Read all 2 Bread financing reviews.

Best Splitit Financing Support – Tie
Does ASOS accept Splitit financing?
No

Last reviewed October 18, 2020. Read all 2 Splitit financing reviews.

No

Last reviewed October 18, 2020. Read all 2 Splitit financing reviews.

Best In-store Layaway – Tie
Unlikely

Last reviewed January 28, 2020. Read all 2 layaway programs reviews.

Unlikely

Last reviewed June 19, 2020. Read all 2 layaway programs reviews.

Best Free Shipping Policies – Tie
Does ASOS offer free shipping?
Yes

Last reviewed January 4, 2019. Read all 3 free shipping reviews.

Yes

Last reviewed December 29, 2018. Read all 2 free shipping reviews.

Best Free Return Policies – Tie
Yes

Last reviewed January 7, 2019. Read 1 free returns & exchanges review.

Yes

Last reviewed January 3, 2019. Read all 2 free returns & exchanges reviews.

Best International Shipping Policies – Tie
Yes

Last reviewed April 11, 2018. Read all 2 international shipping reviews.

Yes

Last reviewed March 25, 2018. Read 1 international shipping review.

Best In-store Pickup – Tie
Does ASOS offer curbside pickup?
Yes

Last reviewed September 30, 2020. Read 1 curbside pickup review.

Yes

Last reviewed September 29, 2020. Read all 2 curbside pickup reviews.

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