Amazon vs Etsy

Marketplace Store Comparison
August 31, 2020

Etsy vs Amazon: Side-by-Side Brand Comparison

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PROS
CONS
  • No significant cons
PROS
CONS
  • No significant cons
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Amazon vs. Etsy: Side-by-Side Comparison
Winner
Amazon
Criteria
Etsy
Winner
5.0
Overall Score
Overall Score
4.6
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
4.0 stars – 1 review
Product Guarantee
0.0 stars – 0 reviews
5.0 stars – 1 review
5.0 stars – 1 review
4.0 stars – 1 review
Dependability
5.0 stars – 1 review
5.0 stars – 1 review
Customer Support
4.0 stars – 1 review
111
Winner
Amazon
Shipping & Returns Policies
Etsy
Winner
Free Return Policies
Yes
International Shipping Policies
Yes
Winner
Amazon
Payment Options
Etsy
Winner
PayPal Support
Yes
Debit & Prepaid Card Support
Unlikely
Google Pay Support
Unlikely
Apple Pay Support
Yes
Amazon Pay Support
Winner
Amazon
Pricing & Discount Policies
Etsy
Winner
Unlikely
Official Coupons Support
Unlikely
Unlikely
AARP Discount Policies
Veteran's Discount Policies
Yes
Student Discount Policies
Yes
Price Adjustment Policies
Unlikely
Unlikely
Birthday Discount Policies
Unlikely
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Teacher Discount Policies
Unlikely
Unlikely
Competitor Coupon Policies
Unlikely
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Sales and Promotions
Yes
Yes
Black Friday Ads Page
Yes
Yes
Cyber Monday Page
Yes
Winner
Amazon
Customer Service Features
Etsy
Winner
Yes
Gift Card Support
Yes
Yes
Money-back Guarantee Policy
Yes
Unlikely
Loyalty Programs
Yes
Unlikely
Pricing Information
Contact Information Availability
Social Media Presence
Winner
Amazon
Financing Options
Etsy
Winner
Unlikely
Affirm Financing Support
Unlikely
Unlikely
Afterpay Financing Support
Yes
Sezzle Financing Support
QuadPay Financing Support
Unlikely
Klarna Financing Support
Yes
Unlikely
Bread Financing Support
Winner
Amazon
Website Features
Etsy
Winner
Website Security & Privacy Policies
Yes
Winner
Amazon
Marketing Programs
Etsy
Winner
Yes
Affiliate Programs
Yes
Winner
Amazon
Other Features
Etsy
Winner
Yes
Ethical Practices
Amazon
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Etsy
View brand

Amazon vs. Etsy: Comparison Details

Best Free Use – Tie
5.0 stars

Yes, Amazon does support free use. You can find additional information about Amazon's free use on their customer service page here. You can also visit their homepage to see if Amazon has posted additional information on their free use.

Last reviewed November 20, 2018. Read 1 free use review.

5.0 stars

Yes, Etsy does support free use. You can find additional information about Etsy's free use on their customer service page here. You can also visit their homepage to see if Etsy has posted additional information on their free use.

Last reviewed February 14, 2020. Read 1 free use review.

Amazon
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Etsy
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Best Dependability – Winner: Etsy
4.0 stars

Based on reviews posted on popular review sites as well as from AmazonBasics Portable Bluetooth Speaker's website, AmazonBasics Portable Bluetooth Speaker performs very well in terms of dependability relative to other bluetooth speaker brands.

One reviewer on cnet.com said AmazonBasics Portable Bluetooth Speaker performs well on dependability relative to its peers. You can read the full review here. Here's a brief quote from this review:

So makes its Portable Bluetooth Speaker a good value? Well, for starters it offers similar sound quality to speakers such as the JBL Flip, UE Mini Boom, and Jambone Jambox, but costs less. And while there isn't anything fancy about its style, its simple, clean aesthetic, along with an eye-catching glossy finish, give it a design edge over such competitors as the Urge Basics Soundbrick, Cambridge Soundworks OontZ, and several other budget-priced mini wireless speakers.

The review site portablespeakersreviews.com gives AmazonBasics Portable Bluetooth Speaker excellent ratings for dependability in a review posted on its website. Specifically, this reviewer pointed out the following:

AmazonBasics Portable Bluetooth Speaker offers a quality performance and value for its affordable price. If going to compare its sound quality among its close competitors such as the UE Mini Boom or the Jawbone Jambox, AmazonBasics Portable Bluetooth Speaker review the same. It can handle loud music without getting distorted. In addition, this portable speaker has a built-in bass radiator adding up more experience to the music you’re listening to. This portable speaker is built with two internal 3W speakers.

Based on a review posted on speakerfanatic.com, AmazonBasics Portable Bluetooth Speaker was rated as fairly average for dependability relative to competing bluetooth speaker brands. Check out the entire review here. From this review:

Under the hood, it has two 2.5 Watt drivers and a passive radiator. Considering its low price, it has a quite decent, balanced sound, but don’t expect too much. It has a similar sound like the smaller but more expensive JBL Go. Its sound is even a bit bigger, however, sometimes too harsh and not so clear. The maximum volume level is fine; it is enough to fill a smaller room.

Learn more at the company's website.

You can also check out the top 10 bluetooth speaker brands for dependability, or the overall best-performing bluetooth speaker brands on our main review grid.

Looking for AmazonBasics Portable Bluetooth Speaker coupons? Check out the latest deals here. Want more reviews on AmazonBasics Portable Bluetooth Speaker? Read a more in-depth review of AmazonBasics Portable Bluetooth Speaker on this page.

Last reviewed April 27, 2020. Read all 2 reliability reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from Etsy's website, Etsy performs very well in terms of dependability relative to other marketplace stores.

The review site workathomenoscams.com gives Etsy excellent ratings for dependability in a review posted on its website. From this review:

So you may be wondering why is Etsy.com so special? Why couldn't I just sell my handmade stuff on ebay or a yard sale? You could, but you would probably fare better at Etsy.com, because the buyers are targeted and you're competing against other hand made items.

The review site influenster.com gives Etsy excellent ratings for dependability in a review posted on its website. Here's a brief quote from this review:

. I love the support etsy gives their members and customers and the fact that the fees are very good compared to other sites. Love it! I absolutely love etsy! I came across this sit a couple of years ago and loved looking through all the quirky independent sellers. Being a very crafty person, I wanted to join in the fun but had no ideas. One day I decided to take the leap and join. Now I have my own etsy store @darkenedsoul and have made 200+ sales. I love the support etsy gives their members and customers and the fact that the fees are very good compared to other sites. Love it!

One reviewer on twocanco.com said Etsy performs well on dependability relative to its peers. You can read the full review here. From this review:

Etsy doesn't WANT to shut down your shop. Every open shop is making them money and bringing awareness to their brand and to other shops. Etsy is only trying to protect themselves and their buyers by keeping tabs on underperforming shops.

Learn more at the company's website.

You can also check out the top 10 marketplace stores for dependability, or the overall best-performing marketplace stores on our main review grid.

Looking for Etsy coupons? Check out the latest deals here. Want more reviews on Etsy? Read a more in-depth review of Etsy on this page.

Last reviewed August 30, 2020. Read all 2 reliability reviews.

Amazon
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Etsy
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Best Customer Support – Winner: Amazon
5.0 stars

Based on reviews posted on popular review sites as well as from AmazonBasics Dip Fitness Bar's website, AmazonBasics Dip Fitness Bar performs very well in terms of customer support relative to other dip stand stores.

The review site amazon.com gives AmazonBasics Dip Fitness Bar excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:

Awesome Product/ Excellent Service!

Learn more at the company's website.

You can also check out the top 10 dip stand stores for customer support, or the overall best-performing dip stand stores on our main review grid.

Looking for AmazonBasics Dip Fitness Bar coupons? Check out the latest deals here. Want more reviews on AmazonBasics Dip Fitness Bar? Read a more in-depth review of AmazonBasics Dip Fitness Bar on this page.

Last reviewed August 22, 2020. Read all 2 customer service reviews.

4.0 stars

Based on reviews posted on popular review sites as well as from Etsy's website, Etsy performs very well in terms of customer support relative to other marketplace stores.

The review site influenster.com gives Etsy excellent ratings for customer support in a review posted on its website. Specifically, this reviewer pointed out the following:

Etsy is amazing! I love seeing all of the homemade items for sale. I’ve always had good customer service with the sellers I’ve bought from.

The online review website latimes.com, gave Etsy slightly below average ratings when it comes to customer support versus other marketplace stores. See the full review on latimes.com's site. Specifically, this reviewer pointed out the following:

But when sellers have a problem, Etsy’s customer service is missing in action.

Learn more at the company's website.

You can also check out the top 10 marketplace stores for customer support, or the overall best-performing marketplace stores on our main review grid.

Looking for Etsy coupons? Check out the latest deals here. Want more reviews on Etsy? Read a more in-depth review of Etsy on this page.

Last reviewed August 30, 2020. Read all 2 customer service reviews.

Amazon
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Etsy
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Best PayPal Support – Winner: Etsy
Does Amazon accept PayPal?
No

Last reviewed October 8, 2019. Read all 3 PayPal reviews.

Does Etsy accept PayPal?
Yes

Last reviewed April 24, 2018. Read all 2 PayPal reviews.

Best Debit & Prepaid Card Support – Tie
No

Last reviewed October 8, 2019. Read all 3 debit & prepaid cards reviews.

No

Last reviewed August 12, 2020. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Tie
Does Amazon accept Google Pay?
Unlikely

Last reviewed April 12, 2018. Read all 2 Google Pay reviews.

Does Etsy accept Google Pay?
Unlikely

Last reviewed April 24, 2018. Read all 2 Google Pay reviews.

Best Apple Pay Support – Winner: Etsy
Does Amazon accept Apple Pay?
No

Last reviewed May 3, 2019. Read all 2 Apple Pay reviews.

Does Etsy accept Apple Pay?
Yes

Last reviewed April 24, 2018. Read all 2 Apple Pay reviews.

Best Amazon Pay Support – Tie
Does Amazon accept Amazon Pay?
No

Last reviewed October 8, 2019. Read all 3 Amazon Pay reviews.

Does Etsy accept Amazon Pay?
No

Last reviewed February 5, 2019. Read all 2 Amazon Pay reviews.

Best Official Coupons Support – Tie
Unlikely

Last reviewed April 18, 2019. Read 1 official coupons page review.

Unlikely

Last reviewed June 15, 2019. Read all 2 official coupons page reviews.

Best AARP Discount Policies – Tie
Unlikely

Last reviewed March 5, 2019. Read all 2 AARP discounts reviews.

Does Etsy offer AARP discounts?
No

Last reviewed March 7, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Winner: Etsy
No

Last reviewed October 8, 2019. Read all 4 military discounts reviews.

Yes

Last reviewed July 10, 2020. Read 1 military discounts review.

Best Student Discount Policies – Winner: Etsy
No

Last reviewed October 8, 2019. Read all 3 student discounts reviews.

Yes

Last reviewed July 19, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Tie
No

Last reviewed June 6, 2017. Read 1 price matching review.

Does Etsy offer price matching?
Unlikely

Last reviewed January 26, 2019. Read 1 price matching review.

Best Birthday Discount Policies – Tie
Unlikely

Last reviewed March 19, 2018. Read 1 birthday discounts review.

Unlikely

Last reviewed June 15, 2019. Read all 2 birthday discounts reviews.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed July 15, 2018. Read all 2 teacher discounts reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed March 19, 2018. Read 1 competitor coupons review.

Unlikely

Last reviewed June 15, 2019. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed March 19, 2018. Read all 2 coupon stacking reviews.

Does Etsy allow coupon stacking?
Unlikely

Last reviewed June 15, 2019. Read all 2 coupon stacking reviews.

Best Sales and Promotions – Tie
Does Amazon offer sales events?
Yes

Last reviewed March 19, 2018. Read 1 sales events review.

Does Etsy offer sales events?
Yes

Last reviewed June 15, 2019. Read all 2 sales events reviews.

Best Black Friday Ads Page – Tie
Yes

Last reviewed November 20, 2018. Read all 2 Black Friday Ads Page reviews.

Yes

Last reviewed November 21, 2018. Read all 2 Black Friday Ads Page reviews.

Best Cyber Monday Page – Tie
Yes

Last reviewed November 19, 2018. Read all 2 Cyber Monday sales reviews.

Yes

Last reviewed November 20, 2018. Read all 2 Cyber Monday sales reviews.

Best Gift Card Support – Tie
Does Amazon offer gift cards?
Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Does Etsy offer gift cards?
Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Best Money-back Guarantee Policy – Tie
Yes

Last reviewed March 19, 2018. Read 1 money-back guarantee review.

Yes

Last reviewed March 25, 2018. Read 1 money-back guarantee review.

Best Loyalty Programs – Winner: Etsy
Unlikely

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Yes

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Best Pricing Information – Tie
Unlikely

Last reviewed June 21, 2018. Read all 2 price transparency reviews.

No

Last reviewed June 19, 2018. Read all 2 price transparency reviews.

Best Contact Information Availability – Tie
No

Last reviewed July 5, 2018. Read all 2 contact information reviews.

No

Last reviewed July 5, 2018. Read all 2 contact information reviews.

Best Social Media Presence – Tie
No

Last reviewed October 8, 2019. Read all 2 social media pages reviews.

Not rated yet.
Best Website Security & Privacy Policies – Winner: Etsy
No

Last reviewed October 8, 2019. Read all 3 website security & privacy reviews.

Yes

Last reviewed March 25, 2018. Read 1 website security & privacy review.

Best Affiliate Programs – Tie
Yes

Last reviewed August 31, 2020. Read 1 affiliate programs review.

Yes

Last reviewed August 31, 2020. Read 1 affiliate programs review.

Best Ethical Practices – Winner: Amazon
Yes

Last reviewed August 31, 2019. Read 1 ethical practices review.

Does Etsy support ethical practices?
No

Last reviewed June 15, 2019. Read 1 ethical practices review.

Best Affirm Financing Support – Tie
Unlikely

Last reviewed May 3, 2019. Read all 2 Affirm financing reviews.

Does Etsy accept Affirm financing?
Unlikely

Last reviewed July 10, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Winner: Etsy
Unlikely

Last reviewed May 3, 2019. Read all 2 Afterpay financing reviews.

Yes

Last reviewed October 15, 2018. Read all 2 Afterpay financing reviews.

Best Sezzle Financing Support – Tie
No

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

Does Etsy accept Sezzle financing?
No

Last reviewed February 6, 2019. Read all 2 Sezzle financing reviews.

Best QuadPay Financing Support – Tie
No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Does Etsy accept QuadPay financing?
No

Last reviewed February 5, 2019. Read all 3 QuadPay financing reviews.

Best Klarna Financing Support – Winner: Etsy
Unlikely

Last reviewed September 8, 2018. Read all 2 Klarna financing reviews.

Does Etsy accept Klarna financing?
Yes

Last reviewed September 15, 2018. Read all 2 Klarna financing reviews.

Best Bread Financing Support – Tie
Does Amazon accept Bread financing?
Unlikely

Last reviewed September 8, 2018. Read all 2 Bread financing reviews.

Does Etsy accept Bread financing?
No

Last reviewed September 15, 2018. Read all 2 Bread financing reviews.

Best Free Return Policies – Winner: Etsy
No

Last reviewed October 8, 2019. Read all 3 free returns & exchanges reviews.

Yes

Last reviewed April 9, 2019. Read all 3 free returns & exchanges reviews.

Best International Shipping Policies – Winner: Etsy
No

Last reviewed October 8, 2019. Read all 5 international shipping reviews.

Yes

Last reviewed September 18, 2018. Read all 3 international shipping reviews.

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