Amazon vs eBay

Comparison
January 18, 2021

eBay vs Amazon: Side-by-Side Brand Comparison

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CONS
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PROS
CONS
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Amazon vs. eBay: Side-by-Side Comparison
Winner
Amazon
Criteria
eBay
Winner
5.0
Overall Score
Overall Score
5.0
Overall Score
5.0 stars – See brand >
Brand Popularity
5.0 stars – See brand >
5.0 stars – 1 review
Compatible Mobile App
3.0 stars – 1 review
4.0 stars – 1 review
Product Guarantee
5.0 stars – 1 review
5.0 stars – 1 review
5.0 stars – 2 reviews
5.0 stars – 1 review
5.0 stars – 1 review
5.0 stars – 1 review
Selling Options
0.0 stars – 0 reviews
4.0 stars – 1 review
Dependability
5.0 stars – 1 review
5.0 stars – 1 review
Customer Support
1.0 stars – 1 review
111
Winner
Amazon
Shipping & Returns Policies
eBay
Winner
Free Return Policies
International Shipping Policies
Yes
In-store Pickup
Yes
Winner
Amazon
Payment Options
eBay
Winner
PayPal Support
Unlikely
Debit & Prepaid Card Support
Unlikely
Google Pay Support
Unlikely
Apple Pay Support
Amazon Pay Support
Yes
Unlikely
Shop Pay Support
Bitcoin Support
Unlikely
Alipay Support
Winner
Amazon
Pricing & Discount Policies
eBay
Winner
Unlikely
Official Coupons Support
Yes
AARP Discount Policies
Veteran's Discount Policies
Unlikely
Student Discount Policies
Unlikely
Price Adjustment Policies
Unlikely
Unlikely
Birthday Discount Policies
Unlikely
Unlikely
Senior Discount Policies
Unlikely
Unlikely
Teacher Discount Policies
Unlikely
Unlikely
Competitor Coupon Policies
Unlikely
Coupon Stacking Policies
Unlikely
Yes
Sales and Promotions
Yes
Yes
Black Friday Ads Page
Yes
Unlikely
Cyber Monday Page
Yes
Winner
Amazon
Customer Service Features
eBay
Winner
Yes
Gift Card Support
Unlikely
Unlikely
Money-back Guarantee Policy
Yes
Unlikely
Loyalty Programs
Unlikely
Yes
Live Chat Support
Unlikely
Unlikely
Pricing Information
Unlikely
Yes
Modification & Cancellation Policies
Yes
Yes
Order Tracking Support
Yes
Contact Information Availability
Yes
Social Media Presence
Winner
Amazon
Financing Options
eBay
Winner
Affirm Financing Support
Unlikely
Afterpay Financing Support
Unlikely
Klarna Financing Support
Unlikely
Sezzle Financing Support
QuadPay Financing Support
Splitit Financing Support
Bread Financing Support
Unlikely
Unlikely
GreenSky Financing Support
Unlikely
Unlikely
Snap Finance Support
Winner
Amazon
Website Features
eBay
Winner
Website Security & Privacy Policies
Yes
Winner
Amazon
Marketing Programs
eBay
Winner
Yes
Affiliate Marketing Programs
Yes
Winner
Amazon
Other Features
eBay
Winner
Yes
Ethical Practices
Yes
Amazon
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eBay
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Amazon vs. eBay: Comparison Details

Best Compatible Mobile App – Winner: Amazon
5.0 stars

Yes, Amazon Cloud Cam does support mobile app. You can find additional information about Amazon Cloud Cam's compatible mobile app on their customer service page here. You can also visit their homepage to see if Amazon Cloud Cam has posted additional information on their compatible mobile app.

Last reviewed July 3, 2019. Read all 2 mobile app reviews.

3.0 stars

Based on our research, it appears that eBay may not support mobile app at the current time. You may be able to find additional information about eBay's compatible mobile app on their customer service page or FAQ here. You can also visit their homepage to see if eBay has posted any updated information about their compatible mobile app.

Last reviewed January 5, 2021. Read all 2 mobile app reviews.

Amazon
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eBay
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Best Product Guarantee – Winner: eBay
4.0 stars

Based on reviews posted on popular review sites as well as from AmazonBasics Flat Weight Exercise Bench's website, AmazonBasics Flat Weight Exercise Bench performs very well in terms of product guarantee relative to other cardio equipment brands.

One reviewer on bestcrossfitshoe.net said AmazonBasics Flat Weight Exercise Bench performs well on product guarantee relative to its peers. You can read the full review here. Here's a brief quote from this review:

One-year limited warranty

One reviewer on healthyceleb.com said AmazonBasics Flat Weight Exercise Bench performs well on product guarantee relative to its peers. You can read the full review here. Here's a brief quote from this review:

You get a one year warranty for the product.

Learn more at the company's website.

You can also check out the top 10 cardio equipment brands for product guarantee, or the overall best-performing cardio equipment brands on our main review grid.

Looking for AmazonBasics Flat Weight Exercise Bench coupons? Check out the latest deals here. Want more reviews on AmazonBasics Flat Weight Exercise Bench? Read a more in-depth review of AmazonBasics Flat Weight Exercise Bench on this page.

Last reviewed August 19, 2020. Read all 2 warranty reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from eBay's website, eBay performs very well in terms of product guarantee relative to other marketplace stores.

Based on information published by eBay, they have excellent support for product guarantee on a page posted on their website. From this page:

eBay Money Back Guarantee means you're protected if the item you ordered didn't arrive, is faulty or damaged, or doesn't match the listing. You'll get your money back.

Learn more at the company's website.

You can also check out the top 10 marketplace stores for product guarantee, or the overall best-performing marketplace stores on our main review grid.

Looking for eBay coupons? Check out the latest deals here. Want more reviews on eBay? Read a more in-depth review of eBay on this page.

Last reviewed December 16, 2020. Read all 2 warranty reviews.

Amazon
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eBay
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Best Free Use – Tie
5.0 stars

Yes, Amazon does support free use. You can find additional information about Amazon's free use on their customer service page here. You can also visit their homepage to see if Amazon has posted additional information on their free use.

Last reviewed November 20, 2018. Read 1 free use review.

5.0 stars

Yes, eBay does support free use. You can find additional information about eBay's free use on their customer service page here. You can also visit their homepage to see if eBay has posted additional information on their free use.

Last reviewed November 22, 2018. Read all 2 free use reviews.

Amazon
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eBay
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Best Face Masks – Tie
5.0 stars

Yes, Amazon does sell face masks. You can find additional information about Amazon's face masks on their customer service page here. You can also visit their homepage to see if Amazon has posted additional information on their face masks.

Last reviewed October 27, 2020. Read all 2 face masks reviews.

5.0 stars

Yes, eBay does sell face masks. You can find additional information about eBay's face masks on their customer service page here. You can also visit their homepage to see if eBay has posted additional information on their face masks.

Last reviewed October 27, 2020. Read all 2 face masks reviews.

Amazon
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eBay
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Best Dependability – Winner: eBay
4.0 stars

Based on reviews posted on popular review sites as well as from AmazonBasics Portable Bluetooth Speaker's website, AmazonBasics Portable Bluetooth Speaker performs very well in terms of dependability relative to other bluetooth speaker brands.

One reviewer on cnet.com said AmazonBasics Portable Bluetooth Speaker performs well on dependability relative to its peers. You can read the full review here. Here's a brief quote from this review:

So makes its Portable Bluetooth Speaker a good value? Well, for starters it offers similar sound quality to speakers such as the JBL Flip, UE Mini Boom, and Jambone Jambox, but costs less. And while there isn't anything fancy about its style, its simple, clean aesthetic, along with an eye-catching glossy finish, give it a design edge over such competitors as the Urge Basics Soundbrick, Cambridge Soundworks OontZ, and several other budget-priced mini wireless speakers.

The review site portablespeakersreviews.com gives AmazonBasics Portable Bluetooth Speaker excellent ratings for dependability in a review posted on its website. Specifically, this reviewer pointed out the following:

AmazonBasics Portable Bluetooth Speaker offers a quality performance and value for its affordable price. If going to compare its sound quality among its close competitors such as the UE Mini Boom or the Jawbone Jambox, AmazonBasics Portable Bluetooth Speaker review the same. It can handle loud music without getting distorted. In addition, this portable speaker has a built-in bass radiator adding up more experience to the music you’re listening to. This portable speaker is built with two internal 3W speakers.

Based on a review posted on speakerfanatic.com, AmazonBasics Portable Bluetooth Speaker was rated as fairly average for dependability relative to competing bluetooth speaker brands. Check out the entire review here. From this review:

Under the hood, it has two 2.5 Watt drivers and a passive radiator. Considering its low price, it has a quite decent, balanced sound, but don’t expect too much. It has a similar sound like the smaller but more expensive JBL Go. Its sound is even a bit bigger, however, sometimes too harsh and not so clear. The maximum volume level is fine; it is enough to fill a smaller room.

Learn more at the company's website.

You can also check out the top 10 bluetooth speaker brands for dependability, or the overall best-performing bluetooth speaker brands on our main review grid.

Looking for AmazonBasics Portable Bluetooth Speaker coupons? Check out the latest deals here. Want more reviews on AmazonBasics Portable Bluetooth Speaker? Read a more in-depth review of AmazonBasics Portable Bluetooth Speaker on this page.

Last reviewed April 27, 2020. Read all 2 reliability reviews.

5.0 stars

Based on reviews posted on popular review sites as well as from eBay's website, eBay performs very well in terms of dependability relative to other marketplace stores.

The review site techboomers.com gives eBay excellent ratings for dependability in a review posted on its website. Here's a brief quote from this review:

eBay.com is as safe to use as any ecommerce website, as most people who sell items on eBay do so honestly. eBay also protects the use of your credit card through its online transaction services, and has money back guarantees. eBay is one of the oldest and most popular online marketplaces for reasons such as these.

Learn more at the company's website.

You can also check out the top 10 marketplace stores for dependability, or the overall best-performing marketplace stores on our main review grid.

Looking for eBay coupons? Check out the latest deals here. Want more reviews on eBay? Read a more in-depth review of eBay on this page.

Last reviewed December 16, 2020. Read all 2 reliability reviews.

Amazon
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eBay
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Best Customer Support – Winner: Amazon
5.0 stars

Based on reviews posted on popular review sites as well as from AmazonBasics Dip Fitness Bar's website, AmazonBasics Dip Fitness Bar performs very well in terms of customer support relative to other dip stand stores.

The review site amazon.com gives AmazonBasics Dip Fitness Bar excellent ratings for customer support in a review posted on its website. Here's a brief quote from this review:

Awesome Product/ Excellent Service!

Learn more at the company's website.

You can also check out the top 10 dip stand stores for customer support, or the overall best-performing dip stand stores on our main review grid.

Looking for AmazonBasics Dip Fitness Bar coupons? Check out the latest deals here. Want more reviews on AmazonBasics Dip Fitness Bar? Read a more in-depth review of AmazonBasics Dip Fitness Bar on this page.

Last reviewed August 22, 2020. Read all 2 customer service reviews.

1.0 stars

Based on reviews from trusted online sites, combined with information from eBay's website, it appears that eBay performs performs below average in terms of customer support when compared to other marketplace stores.

Based on information pulled from their own site, it appears that eBay seems to have poor support for customer support. See the full page here. From this page:

Long story short, we as users are screwed. We have ZERO support. Sellers are treated like DOGS! We can no longer leave negative feedback for buyers, we have ZERO cutomer support and the service STINKS!

Learn more at the company's website.

You can also check out the top 10 marketplace stores for customer support, or the overall best-performing marketplace stores on our main review grid.

Looking for eBay coupons? Check out the latest deals here. Want more reviews on eBay? Read a more in-depth review of eBay on this page.

Last reviewed December 16, 2020. Read all 2 customer service reviews.

Amazon
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eBay
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Best PayPal Support – Tie
Does Amazon accept PayPal?
No

Last reviewed October 8, 2019. Read all 3 PayPal reviews.

Does eBay accept PayPal?
Unlikely

Last reviewed November 26, 2018. Read 1 PayPal review.

Best Debit & Prepaid Card Support – Tie
No

Last reviewed October 8, 2019. Read all 3 debit & prepaid cards reviews.

Unlikely

Last reviewed June 16, 2018. Read all 2 debit & prepaid cards reviews.

Best Google Pay Support – Tie
Does Amazon accept Google Pay?
No

Last reviewed December 15, 2020. Read all 2 Google Pay reviews.

Does eBay accept Google Pay?
Unlikely

Last reviewed June 21, 2018. Read all 2 Google Pay reviews.

Best Apple Pay Support – Tie
Does Amazon accept Apple Pay?
No

Last reviewed December 15, 2020. Read all 2 Apple Pay reviews.

Does eBay accept Apple Pay?
No

Last reviewed April 11, 2018. Read 1 Apple Pay review.

Best Amazon Pay Support – Winner: eBay
Does Amazon accept Amazon Pay?
No

Last reviewed October 8, 2019. Read all 3 Amazon Pay reviews.

Does eBay accept Amazon Pay?
Yes

Last reviewed February 2, 2019. Read all 2 Amazon Pay reviews.

Best Shop Pay Support – Tie
Does Amazon accept Shop Pay?
Unlikely

Last reviewed December 4, 2020. Read 1 Shop Pay review.

Does eBay accept Shop Pay?
No

Last reviewed December 7, 2020. Read all 2 Shop Pay reviews.

Best Bitcoin Support – Tie
Does Amazon accept Bitcoin?
No

Last reviewed December 29, 2020. Read 1 Bitcoin review.

Does eBay accept Bitcoin?
Unlikely

Last reviewed January 5, 2021. Read all 2 Bitcoin reviews.

Best Alipay Support – Tie
Does Amazon accept Alipay?
No

Last reviewed December 4, 2020. Read all 2 Alipay reviews.

Does eBay accept Alipay?
No

Last reviewed December 7, 2020. Read all 2 Alipay reviews.

Best Official Coupons Support – Winner: eBay
Unlikely

Last reviewed April 18, 2019. Read 1 official coupons page review.

Yes

Last reviewed November 21, 2018. Read all 2 official coupons page reviews.

Best AARP Discount Policies – Tie
No

Last reviewed January 11, 2021. Read 1 AARP discounts review.

Does eBay offer AARP discounts?
No

Last reviewed March 6, 2019. Read all 2 AARP discounts reviews.

Best Veteran's Discount Policies – Tie
No

Last reviewed October 8, 2019. Read all 4 military discounts reviews.

Unlikely

Last reviewed July 10, 2020. Read 1 military discounts review.

Best Student Discount Policies – Tie
No

Last reviewed October 8, 2019. Read all 3 student discounts reviews.

Unlikely

Last reviewed July 11, 2020. Read 1 student discounts review.

Best Price Adjustment Policies – Tie
No

Last reviewed June 6, 2017. Read 1 price matching review.

Does eBay offer price matching?
Unlikely

Last reviewed February 11, 2019. Read 1 price matching review.

Best Birthday Discount Policies – Tie
Unlikely

Last reviewed March 19, 2018. Read 1 birthday discounts review.

Unlikely

Last reviewed November 22, 2018. Read all 2 birthday discounts reviews.

Best Senior Discount Policies – Tie
Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Unlikely

Last reviewed July 10, 2020. Read 1 senior discounts review.

Best Teacher Discount Policies – Tie
Unlikely

Last reviewed July 13, 2018. Read all 2 teacher discounts reviews.

Unlikely

Last reviewed July 14, 2018. Read all 2 teacher discounts reviews.

Best Competitor Coupon Policies – Tie
Unlikely

Last reviewed March 19, 2018. Read 1 competitor coupons review.

No

Last reviewed November 22, 2018. Read all 2 competitor coupons reviews.

Best Coupon Stacking Policies – Tie
Unlikely

Last reviewed March 19, 2018. Read all 2 coupon stacking reviews.

Does eBay allow coupon stacking?
Unlikely

Last reviewed November 22, 2018. Read all 2 coupon stacking reviews.

Best Sales and Promotions – Tie
Does Amazon offer sales events?
Yes

Last reviewed March 19, 2018. Read 1 sales events review.

Does eBay offer sales events?
Yes

Last reviewed November 21, 2018. Read all 2 sales events reviews.

Best Black Friday Ads Page – Tie
Yes

Last reviewed November 17, 2020. Read 1 Black Friday Ads Page review.

Yes

Last reviewed November 18, 2020. Read 1 Black Friday Ads Page review.

Best Cyber Monday Page – Winner: eBay
Unlikely

Last reviewed November 23, 2020. Read 1 Cyber Monday sales review.

Yes

Last reviewed November 24, 2020. Read 1 Cyber Monday sales review.

Best Gift Card Support – Winner: Amazon
Does Amazon offer gift cards?
Yes

Last reviewed July 19, 2020. Read 1 gift cards review.

Does eBay offer gift cards?
Unlikely

Last reviewed July 18, 2020. Read 1 gift cards review.

Best Money-back Guarantee Policy – Winner: eBay
Unlikely

Last reviewed December 28, 2020. Read 1 money-back guarantee review.

Yes

Last reviewed November 21, 2018. Read all 2 money-back guarantee reviews.

Best Loyalty Programs – Tie
Unlikely

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Unlikely

Last reviewed July 26, 2020. Read 1 loyalty programs review.

Best Live Chat Support – Winner: Amazon
Does Amazon offer live chat?
Yes

Last reviewed December 5, 2020. Read all 2 live chat reviews.

Does eBay offer live chat?
Unlikely

Last reviewed December 7, 2020. Read all 2 live chat reviews.

Best Pricing Information – Tie
Unlikely

Last reviewed June 21, 2018. Read all 2 price transparency reviews.

Unlikely

Last reviewed June 21, 2018. Read all 2 price transparency reviews.

Best Modification & Cancellation Policies – Tie
Yes

Last reviewed January 2, 2021. Read all 2 order changes/cancellations reviews.

Yes

Last reviewed January 3, 2021. Read all 2 order changes/cancellations reviews.

Best Order Tracking Support – Tie
Yes

Last reviewed January 14, 2021. Read all 2 order tracking reviews.

Does eBay offer order tracking?
Yes

Last reviewed January 14, 2021. Read all 2 order tracking reviews.

Best Contact Information Availability – Winner: eBay
No

Last reviewed July 5, 2018. Read all 2 contact information reviews.

Yes

Last reviewed December 31, 2020. Read all 2 contact information reviews.

Best Social Media Presence – Tie
No

Last reviewed October 8, 2019. Read all 2 social media pages reviews.

Not rated yet.
Best Website Security & Privacy Policies – Winner: eBay
No

Last reviewed October 8, 2019. Read all 3 website security & privacy reviews.

Yes

Last reviewed November 22, 2018. Read all 2 website security & privacy reviews.

Best Affiliate Marketing Programs – Tie
Yes

Last reviewed December 31, 2020. Read 1 affiliate marketing review.

Yes

Last reviewed December 31, 2020. Read 1 affiliate marketing review.

Best Ethical Practices – Tie
Yes

Last reviewed August 31, 2019. Read 1 ethical practices review.

Does eBay support ethical practices?
Yes

Last reviewed September 3, 2019. Read 1 ethical practices review.

Best Affirm Financing Support – Tie
No

Last reviewed December 15, 2020. Read 1 Affirm financing review.

Does eBay accept Affirm financing?
Unlikely

Last reviewed July 12, 2018. Read all 2 Affirm financing reviews.

Best Afterpay Financing Support – Tie
No

Last reviewed December 15, 2020. Read 1 Afterpay financing review.

Unlikely

Last reviewed November 26, 2018. Read all 2 Afterpay financing reviews.

Best Klarna Financing Support – Tie
No

Last reviewed December 15, 2020. Read 1 Klarna financing review.

Does eBay accept Klarna financing?
Unlikely

Last reviewed July 11, 2018. Read all 2 Klarna financing reviews.

Best Sezzle Financing Support – Tie
No

Last reviewed December 15, 2020. Read 1 Sezzle financing review.

Does eBay accept Sezzle financing?
No

Last reviewed February 5, 2019. Read all 2 Sezzle financing reviews.

Best QuadPay Financing Support – Tie
No

Last reviewed December 15, 2020. Read all 2 QuadPay financing reviews.

Does eBay accept QuadPay financing?
No

Last reviewed February 5, 2019. Read all 2 QuadPay financing reviews.

Best Splitit Financing Support – Tie
No

Last reviewed October 18, 2020. Read all 2 Splitit financing reviews.

Does eBay accept Splitit financing?
No

Last reviewed October 18, 2020. Read all 2 Splitit financing reviews.

Best Bread Financing Support – Tie
Does Amazon accept Bread financing?
No

Last reviewed December 15, 2020. Read 1 Bread financing review.

Does eBay accept Bread financing?
Unlikely

Last reviewed November 26, 2018. Read all 2 Bread financing reviews.

Best GreenSky Financing Support – Tie
Does Amazon accept GreenSky?
Unlikely

Last reviewed December 5, 2020. Read all 2 GreenSky reviews.

Does eBay accept GreenSky?
Unlikely

Last reviewed December 7, 2020. Read all 2 GreenSky reviews.

Best Snap Finance Support – Tie
Does Amazon accept Snap Finance?
Unlikely

Last reviewed December 5, 2020. Read all 2 Snap Finance reviews.

Does eBay accept Snap Finance?
No

Last reviewed December 8, 2020. Read all 2 Snap Finance reviews.

Best Free Return Policies – Tie
No

Last reviewed October 8, 2019. Read all 3 free returns & exchanges reviews.

No

Last reviewed November 22, 2018. Read all 2 free returns & exchanges reviews.

Best International Shipping Policies – Tie
No

Last reviewed October 8, 2019. Read all 5 international shipping reviews.

No

Last reviewed May 25, 2018. Read all 2 international shipping reviews.

Best In-store Pickup – Tie
Yes

Last reviewed September 30, 2020. Read 1 curbside pickup review.

Does eBay offer curbside pickup?
Yes

Last reviewed September 30, 2020. Read 1 curbside pickup review.

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