Tool King vs Northerntool vs DeWalt: Tool & Equipment Stores Compared
Tool King began in 1978 as a small store in Denver, Colorado selling hand tools and power tools. By 1987, Tool King had opened six stores in Colorado and three tool and equipment stores in Wisconsin. They came online with ToolKing.com in 2001. Today, they have a 10,000 square foot tool store in Lakewood, Colorado in addition to their online tool and equipment store. Tool King is an accredited member of the Denver Better Business Bureau with an A+ rating.
Tool King Tools and Equipment
Tool King has a huge selection of tools and equipment for every project. You can search for tools and equipment by type of tool, project category and by brand. Their main categories are:
- Tools: Bench grinders, hammer, drills, impact tools, grinders and all types of saws.
- Parts and Hardware: Calking, adhesives, all types of tape and glues.
- Automotive include all types of automotive parts.
- Home and Garden: Light sockets and bulbs, faucets, floor care and plumbing.
- Apparel and Safety carries all types of gloves like welders, mechanics and work gloves.
- Workshop and Garage carries bench top tools and equipment.
- Sports and Outdoor: Flashlights, generators, packs, coolers, knives and safety and survival tools.
- Electronics carries cameras and camera accessories.
You can also browse their tool type categories:
- Power Tools
- Cordless Tools
- Hand Tools
- Reconditioned Tools
- Air Tools
- Shop Machines
- Specialty Tools
Tool King carries name brand tools and equipment including DeWalt, Black & Decker, Bosch Tools, Chicago Pneumatic, Hitachi, Legacy, Kreg Tools, Makita, Milwaukee, Stanley and many more.
Tool King Commercial Accounts
Tool King has commercial accounts with the following benefits.
- Your own personal Tool King representative
- Volume and freight discounts
- Special order customization
Tool King Tool of the Day Site
Tool King recently launched their Tool of the Day website, Tooliday.com. Tooliday.com offers a tool of the day deal seven days a week with discounts as much as 70% off. Their tool of the day tools are tools that they sell at Tool King. Each tool deal is good for 24 hours only and once that tool has sold out, the offer for that particular tool is over.
Tool King Free Shipping Offer
Tool King offers free ground shipping for orders of $50 or more within the lower 48 United States. Some items that weigh over 150 pounds may have additional charges. They also have 3-Day, 2-Day, Next-Day expedited shipping and international shipping.
Tool King Return Policy
You can return most items to Tool King for a refund within 30 days, with the exception of gasoline powered products. Unless the product is defective, the customer will have to pay for return shipping and there can be a restocking fee of as much as 35%. You can request a UPS return label for a flat rate of $10 for return shipping.
Reconditioned tools and equipment have a 90 day return period. All international sales are final and cannot be returned.
Tool King Customer Feedback
Tool King is an Elite Member of ResellerRatings.com where they have a rating of 7.69 out of 10 with 1,550 customer ratings. Most customers were happy with Tool King with a few complaining of products being backordered. A few comments include:
- "The Online store was easy to navigate and the product came quickly, I have no complaints at all."
- "Great product, helpful on the phone. What was expected arrived on time."
- "I was very impress with the quality and price. The person who attended to my order was very, very helpful. Thumbs up for Tool King"
Northern Tool + Equipment was founded by the current CEO, Donald Kotula in 1981. Northerntool actually started out as Northern Hydraulics, selling valves, cylinders and how-to manuals to loggers by mail. As the company grew, they started adding tools, snowplow parts, water pumps and air compressors. In 1998, they changed their name to Northern Tool + Equipment.
In addition to their online tool and equipment store, they have 80 retail stores located mainly in the Midwest and Southeast United States. They are located in Burnsville, Minnesota, and you can call their product experts at 1-800-221-0516.
Northerntool Tools and Equipment
Northerntool has detailed categories and special sections making it easy for customers to find the tools and equipment they are looking for. Northerntool carries more than 40,000 products and 1,500 brands in categories ranging from abrasives to woodworking. A few of their many categories include:
- Air Tools
- Auto Repair
- Alternative Energy
- Clothing and Work Wear
- Lawn Mowers
- Heaters and Fireplaces
- Power Tools
- Reconditioned Tools and Equipment
- Snow Removal Equipment
- Sporting Goods
- And much more
Northerntool carries all major brands including:
Northerntool Free Shipping Offer
Northerntool offers free shipping on 1,750 products. You can search for items that ship free by entering in the keyword and search within free shipping. Otherwise, shipping rates are calculated, which you can see on the product page and in the shopping cart. They ship internationally. For international rates, you can call them at 1-800-221-1589.
Northerntool Return Policy
You can return products to Northerntool within 30 days for a refund of the product price. You must first fill out a return and exchange form before sending in an item. You can also return products to one of their local retail stores. After 30 days, the product is subject to the product warranty. Gas and diesel equipment cannot be returned once they have been gassed or oiled and must be taken to an authorized dealer. For more information about warranties and return policies, you can call 1-800-221-5381.
Northerntool Customer Feedback
Northerntool has very good customer ratings and comments. They have been awarded the Stella Service Excellent badge in 2013 and they are rated 4 out of 5 stars based on data collected by Google Trusted Stores, Stella and other rating services. Northerntool has an overall rating of 4.55 out of 5 on PriceGrabber.com with the following customer comments.
- "Website was easy to navigate and had additional information I needed."
- "Customer service rep helped me quickly resolve a question between two models, price was 5% cheaper than all competitors."
- "Always has been a very good experience ordering from Northern Tool."
- "Great tools at a great price... purchased the northern Tool chain saw chain sharpener... It had a lamp and adjustable ability that not all other brands had, can't wait to start sharpening and saving money on used chains."
- "The site worked well. I've ordered several times from them and had great service. Their website ordering is easy to navigate."
- Get $20 off $100+ Purchase at Northerntool
- Get Up To A $100 Gift Card On Your Purchase Sitewide at Northerntool
DeWalt is a well-known name in tools and equipment. DeWalt manufactures their line of tools and equipment. They manufacture many of their tools and equipment in the United States using global materials. The DeWalt Industrial Tool Company is located in Baltimore, Maryland and you can contact them at 1-800-4-DeWalt.
DeWalt Tools and Equipment
DeWalt makes all types of tools. You can browse their website by the following categories:
- Attachments and Accessories
Their tools category lists all of the types of tools they make including:
- Air Tools
- Cordless Tools
- Power Tools
- Hand Tools
- Dust Management
- Metal Working
- Pressure Washers
- Safety Products and Work Wear
- Saws of all types
- And more
DeWalt Parts and Information
DeWalt has a great section on their website with helpful information. You can find a local retailer that sells DeWalt tools, register your DeWalt products, find service centers, get warranty information and read their FAQ.
Their most popular FAQ's are:
- How to get a parts list or manual for my DeWalt tools.
- What blades will fit the DeWalt snap-off knives?
- Where can I find information on the DeWalt DWHTTR410 Tracker?
- Can pin end scroll saw blades be used in the DW788?
DeWalt has the following manufacturer warranty:
- 3 year limited warranty
- 1 year free service
- 90 day money back guarantee
DeWalt Customer Feedback
The DeWalt website does not sell their tools and equipment, so there are no customer reviews. You can use their search engine to find local retailers in your area where you can buy DeWalt tools. You can read customer reviews for each of their products at retail tools stores that sell DeWalt tools.
Tools and Equipment Stores Summary
You can find a large selection of major brand tools and equipment at Tool King and Northerntool including DeWalt tools. At DeWalt, you can browse all of their tools, get product information, read and ask questions and get manuals.
Tool King and Northerntool do have huge selections of name brand tools and equipment, but at Northerntool, you can find a larger selection of large equipment like snow removal equipment, fireplaces and air compressors.