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Thos. Baker vs. BackyardXScapes vs. Benches.com: Patio Furniture Stores Compared

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In many parts of the country, it seems like the winter cold and snow will never end, and then one day it is warm and sunny. You look out at your patio and backyard and decide it's time for a change and new patio furniture. Or, it could be the middle of su

Thos. Baker

Thos. Baker founder and current CEO John Thos. Baker IV started the company in 2003, with the idea of creating something authentic, sensible, and uniquely American. Thos. Baker sells items for your home that will give you a strong sense of place. Thos. Baker is located on Bainbridge Island, Washington and when you are in the area, you can visit their showroom located at 15771 George Lane in Poulsbo, Washington. You can call them toll free at 1-877-855-1900.

Thos. Baker Products

Thos. Baker sells the following outdoor and patio furniture products.

  • Outdoor furniture including dining tables and chairs, loungers, accent tables, storage, bar stools and outdoor benches.
  • Outdoor accessories like umbrellas, pillows, patio furniture covers, outdoor rugs, fire pits, lanterns, planters, heaters, and more.

Thos. Baker sells more than just patio furniture and accessories; they also have a full line of indoor furniture, wall art and rugs for every room in your home.

Veranda Collection of Outdoor Furniture/ Thos. Baker YouTube

Thos. Baker Business Associations

Thos. Baker is an accredited member of the Alaska, Oregon and Western Washington Better Business Bureau with an A+ rating. They have been an accredited member of the BBB since 2009. Thos. Baker is also an Upfront Merchant member. You can read an interesting story in the Bainbridge Island Review about the founder, John Thos. Baker and how he came to starting the company.

Thos. Baker Prices

Below are a few patio furniture and accessory prices from Thos. Baker.

  • Montecito 5 foot teak bench - $699. 
  • Stacking lounger costs $395 or if you buy two or more, the cost is $345 per lounger.
  • Hand-finished powder-coating aluminum round table - $795.
  • Veranda armchair - $395 to $515.
  • Craftsman sofa - $1,595.
  • Carolina porch rocker - $349.

Thos. Baker Carolina Rocker

Thos. Baker Customer Comments

Thos. Baker does not have many customer comments on the internet at this time. Yelp.com has the following customer comment,

  • "Just bought a ton of great teak furniture for my deck from the Thos Baker outlet store between Bainbridge and Poulsbo.  The stuff is gorgeous and really well made. I got a great deal at their outlet on some older stuff."

You can also read customer testimonials on their web site including, 

  • "...I searched many websites for teak and found yours to be the best looking and best all around value for quality teak patio sets…We just built a second story deck overlooking the harbor and can't wait to enjoy the furniture and the view…” 
  • "…I was very pleased with your web site, service, delivery and your product. We love our furniture. Your web site is easy to navigate and informative. Your product is very well displayed..." 
  • "...Thanks for all your help…I appreciate you and your staff's professionalism and obvious genuine concern for your customers' needs. You're a breath of business fresh air! I look forward to doing business with you in the future..." 

Thos. Baker Craftsman Sofa

Thos. Baker Shipping Rates

Thos. Baker can ship your order via FedEx, UPS or a specialty furniture carrier depending on the weight, size and destination within the 48 continental United States. The shipping rate is 10% of your pre-tax order total with a minimum of $19.99 and a maximum shipping charge of $499. Thos. Baker also offers the following shipping methods:

  • White Glove delivery includes the assembly of your products, the placement where you would like your new furniture and the removal of packing material.
  • Expedited shipping is also available for many items. Call Thos. Baker for the lowest shipping rate quote.

Thos. Baker also delivers to Alaska, Hawaii, Puerto Rico and Canada. Call them at 1-877-855-1900 for shipping rates to these locations.

Thos. Baker Return and Refund Policy

If you are not happy with your purchase, you can return the product to Thos. Baker for a refund minus shipping costs and a possible restocking fee or an exchange. If you received your product damaged, Thos. Baker will replace or repair the item at no cost to the customer. Call Thos. Baker right away if you receive your order damaged. 

Thos. Baker Montecito 5 foot teak bench

Backyard X-Scapes

Backyard X-Scapes was founded in 2000 and sells everything you can possibly need for you yard and your patio. Backyard X-Scapes is located in San Diego, California where they have a 65,000 square foot showroom that you can visit at 10835 Sorrento Valley Road or you can call them at 1-866-222-1422.

Backyard X-Scapes Product Line

They have product experts that can help you decide which products you should buy. Backyard X-Scapes also caters to landscape contractors, pool installers, commercial builders and architects. In addition to their selection of patio furniture, they also sell the following products.

Backyard X-Scapes Associations

Backyard X-Scapes is an accredited member of the San Diego and Imperial County California Better Business Bureau with an A+ rating. They also belong to the following associations.

  • The San Diego Regional Chamber of Commerce
  • California Landscape Contractors Association (CLCA)
  • Association of Zoos and Aquariums
  • International Association of Amusement Parks and Attractions (IAAPA)

Backyard X-Scapes Prices

Backyard X-Scapes gives 10% off of the price for orders of $100 or more. Here are a few examples of their prices.

  • 22" LED water resistant outdoor television currently - $972.
  • Franklinrocking chair - $502.88.
  • Siena Reclining Armchair costs $363.70 without the cushion. The cushion costs $159.64.
  • Chadwick armchair - $330.16.
  • Oxfordchaise lounge - $728.58.
  • Sutton loveseat - $705.10.

Backyard X-Scapes Customer Comments

Backyard X-Scapes does not have many customer reviews online. For the most part they have positive comments. You can read customer testimonials on their web site including the following,

  • "We created our own paradise in Texas and you guys were extremely instrumental in the design process. We love our new fountain and the prices on your pots allowed us to really increase our plant layout."
  • "Aloha! Growing up in Hawaii, I was shocked at the quality and authenticity of your products. Even better is that it feels good that I can decorate my home and support the use of eco-friendly products."

Backyard X-Scapes Chadwick
  • "We are very pleased with our entire project from the sand walkway and back for which your palapa product certainly sets it all off."
  • "Everyone at your company is so knowledgeable, personable and most importantly honest. Thank you so much for not just trying to sell me product, but actually helping me figure out what would work for my home."

Backyard X-Scapes Shipping Rates

Backyard X-Scapes has free shipping on most of their products within the continental United States. You can only order online within the continental United States. For those in Alaska, Hawaii and U.S. territories, you need to call 1-866-222-1422. They do not ship to PO Boxes, only physical addresses.

Backyard X-Scapes Return and Refund Policy

Backyard X-Scapes will accept returns within 30 days of the receipt of your order for a refund minus a 20% restocking fee and shipping costs. Before returning an item, you need to call them at 1-866-222-1422. Bluworld and Gist Décor products cannot be returned unless they are defective.

Backyard X-Scapes Oxford lounge

Benches.com

Benches.com only sells benches. They sell beautiful name brand benches for your yard, patio, indoor benches, commercial benches, and bench cushions. Their website has a wealth of helpful information about the different bench materials and how to care for your benches. Benches.com is a Hayneedle Inc store. Hayneedle Inc started in 2002 and has grown to over 200 specialty online stores. You can call them at 1-866-601-9898.

Benches.com Products

Benches.com specializes in benches, all types and sizes of benches. Their outdoor benches are made of a variety of materials including wood, plastic, metal, teak, aluminum, wicker, wrought iron, and stone. A look at their different outdoor benches will give you an idea of the different types of benches they sell.

Benches.com Ellsworth

Benches.com Associations

The parent company of Benches.com, Hayneedle.com is an accredited member of the Nebraska, South Dakota, Kansas Plains and Southwest Iowa Better Business Bureau with an A+ rating.

Benches.com Prices

Here is a sampling of outdoor bench prices from Benches.com

  • Coral Coast Richmond arched back 4-ft. outdoor wood bench costs $159.98.
  • Ellsworth 5 foot garden bench - $219.98 on sale.
  • Rose crossweave 4 foot bench - $99.98 currently on sale.
  • Jordan Manufacturing Chrystal 4 foot park bench - $89.98.
  • Rose cast aluminum loveseat bench - $169.98.
  • Oxford Garden Chadwick wood garden bench. Comes in 4 foot, 5 foot, and 6 foot ranging in price from $396.20 to $545.30.
  • Coral Coast Richmond Porch Swing - 4 foot costs $119.98 and the 5 foot porch swing costs $149.98.

Benches.com Rose Crossweave bench and design

Benches.com Customer Comments

Benches.com has good ratings and customer reviews. Epinions.com gives them 4.5 stars out of 5. Some of the customer comments include,

  • "We received the deck box quickly and were able to assemble it quickly too. We are very satisfied with the company and service. We would definitely shop here again whenever we need."
  • "Great selection, great prices and specials."
  • "Product was as advertised. I'm pleased with the purchase."
  • "The item ordered arrived only a couple of days later. I do like the European style and contemporary items benches.com offers, however the quality is not quite high."
  • "Got my purchase on the day I was told...didn't have to put it together. It's absolutely perfect."
  • "My husband and I were very impressed with the quality of the rubber wood was not sure until we received it. It was very easy to assemble - liked it so much we ordered a second one for in the breakfast nook."

Benches.com Oxford

Benches.com Shipping Rates

Benches.com offers free shipping on most orders. I could find no other shipping information on their website.

Benches.com Return and Refund Policy

You can return an item within 30 days of delivery for a refund or an exchange. The returned item must be in new and unused condition and in the original packaging. 

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Sam Montana

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