Sunglass Hut vs. Solstice Sunglasses vs. Amazon.com: Sunglasses Sites Compared

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Sunglass Hut and Solstice Sunglasses are effective options for brick and mortar stores especially. Amazon is a better option if you don’t care about trying the glasses on and want to buy completely online. Solstice Sunglasses is likely one of the better

There’s no reason why you can’t get the best sunglasses available in the world from the comfort of your home these days if that’s what you want. After all, the Internet gives you plenty of choices for glasses. Here are a few such choices, including what’s great or not so great about each of them.

Sunglass Hut

Sunglass Hut has a massive physical location presence throughout the country. They have brands such as Ray-Ban, Oakley, and other popular options.

Features

  • Free Shipping at All Times-Sunglass Hut claims that it offers free shipping at all times, regardless of individual promotion. This is actually 2-day shipping as well, so you can get your glasses fast.
  • 90 Day Returns Free-It should be free to return glasses you decide that you don’t want provided that you do it within 90 days of purchase.
  • Search for Polarized Lenses-One of the filter options on the site lets you search for polarized lenses specifically if you’re out in the sun all day and are worried about glare.
  • Sun Perks-This is the rewards program for Sunglass Hut. It includes the usual special offers for members, special events and other stuff like tracking payments and other stuff like a birthday offer.

Solstice Sunglasses

Solstice Sunglasses has strong customer service options, and they also have frequent deals and coupons for saving money on sunglasses.

Features

  • Email Coupons-You frequently get coupons for signing up through email, like a 20% off one that pops up when you arrive at the site.
  • 24-hour Customer Service-Not all sunglass stores online have this type of option, so it’s worth noting when one of them does. This is done largely through email according to reviews.
  • Free Shipping and Returns-The free shipping comes in the form of free ground shipping which can take a week, supposed to the 2-day shipping that Sunglass Hut talks about.

Amazon.com

Amazon sells just about everything you can think of under the sun, and sunglasses are no exception. There are entire categories for this listed on the Amazon site, including for Men’s Sunglasses, for example. There are pages and pages of selections for each, and of course, you can also search specifically by brand such as for Ray-ban, Lacoste, and others. The benefit here is that you can really zero in on what you want and make sure that you get it in the exact specifications that you want. Both because of the large amount of selection and filters, and because you can get what you want without fear of having to worry about returns overmuch.

Features

  • Prime Shipping-If you go the extra mile to get Amazon Prime, you’ll get free 2-day shipping for your sunglasses, as well as free returns, often. It’s worth checking to see if you’re ordering directly from Amazon, from an Amazon merchant using Amazon fulfillment, or from a third party, since this will effect guarantees and returns. Anything that’s an item fulfilled bAmazon will often get you free and automatic returns, for example.
  • Many Reviews per Item-One good thing about Amazon is that you can check out a huge number of reviews for many popular items. For example, the Ray-Ban Aviator Large Metal and Gold Frame Lenses with the 55mm non-polarized option goes for $150 or so, and it’s rated at nearly 5 stars with over two thousand reviews.
  • Wide Selection-Amazon nearly always has a wide select Oakley and Under Armour or Versace. Others include Ray-ban, Armani, and Michael Kors.It’s unlikely you’ll find better selection to any extreme degree elsewhere beyond Amazon, given the ability they have to add more and more merchants of sunglasses and other items, especially in the long run.

Head to Head

Pricing

Examples of pricing through Sunglass Hut includes the Ray-Ban Original Aviator glasses which go for $150 and get a 5-star review through the site.  There’s a link directly to finding products under $150 for quick browsing that way, and for some reason, there’s a dedicated Ray-Ban link that goes directly to those prices, which implies a privileged relationship there as well for some reason. Prices will vary widely based on gradient, whether its mirrored, the chromance involved and the polarization.

Solstice Sunglasses has prices such as $165 for 3025 Aviator Sunglasses. There’s a lot of variation here, though, and they have Gucci 2252 Aviator Sunglasses with the orange tinget at $199 which is almost half off the retail.

Amazon asks for $175 for their Ray-ban Original Aviator Sunglasses, making them the most expensive of the three, though the style here may be a bit different than the ones from Sunglass Hut. Amazon is known for often having prices that are a bit higher than the rest in order to handle high quality of everything else like customer service, returns, and so on.

Overall, Sunglass Hut appears to be one of the best bets for lowest prices in general. With Amazon, price can vary widely partly because there are so many different types listed, but also because Amazon has many different sellers connected with them. It’s not just that they sell different brands, many different sellers are offering up these brands, and they may have diverse situations and strategies which make for very different prices. Those who prefer the guarantees Amazon provides for getting refunds back quickly and automatically may not mind paying a bit more than they might for other sites. This isn’t to say that Amazon doesn’t have the lowest price sometimes, however, because this does occur.

Features

Sunglass Hut allows you to get half off your next pair of glasses if you bought a pair from them previously and damaged them within your first year of purchase. They call it the “Oops coverage.” The company allows free fittings if you need to get an adjustment from them as long as you go to a physical store. There’s also 2-day shipping that’s free and 90-day free return policy as well, although there were definitely complaints through the review sites about this not being always honored.  You may be better off if you go to a physical location if you’re worried about this type of thing. Physical store reviews were a bit more moderate, depending on the store. Positive reviews include those from specific physical locations that had positive experiences getting free glass repair. Seems like experiences vary there.

Solstice Sunglasses has lots of options for filtering, such as going by RX, Hinge Type, Rim Type, Brand, shape and color. They actually have a color wheel to make it easier to find the type of color that you want based on whatever search criteria. The site also has a lot of options for sales like their Friends and Family sale, for example, that shows up sometimes and cuts a third off of the basic price. Solstice also has plenty of physical locations, though maybe not as many as Sunglass Hut.

Amazon has guaranteed refunds within 30 days in most cases, though this can be extended depending, and they have free shipping usually as long as you spend over a certain amount, which is often around $35, depending. Those who want to make sure that their glasses come the way they want and have the characteristics they want with options to correct this if it doesn’t happen, will appreciate Amazon as an avenue for buying glasses. There are also a number of easy filters once you get to a sunglass section on the Amazon site as well. You can really zero in on what you want to find such as glasses connected to men or to women with the filters there.

Overall, both Solstice Sunglasses and Sunglass Hut offer free shipping, so there’s some equivalency there. Amazon offers free shipping only if you get up to a certain amount per order, however, and their 2-day shipping is free only for Amazon Prime members. This contrasts with Sunglass Hut which always offers free 2-day, according to the site. Sunglass Hut and Solstice Sunglasses both have a 90-day return policy as well. The one for Amazon is often less. Amazon and Solstice are going to be comparable to customer service features as well, though Solstice is obviously more focused on sunglasses so will likely have more knowledge in that area in its agents. It’s worth noting that Solstice Sunglasses appears to have more options for searching and filtering than Sunglass Hut does, plus it appears at least a bit easier to use generally since they have the color wheel. Amazon doesn’t currently have physical locations at all, so if you want to try on the glasses in person, you have to go with Hut or Solstice. You can always try the virtual version, however, or else just return anything that you don’t want to Amazon right away as a sort of way of trying them on. Amazon is renowned for their customer service in terms of returns and trying to get positive outcomes for customers. They go way out of their way for this, so Amazon is the right place for you to get your sunglasses over Sunglass Hut if customer service is highly important to you since Hut has a bad reputation for this for sure.

Reviews

Sunglass Hut has some strongly negative reviews from TrustPilot at 2.5 out of 10 with 67 people reporting. It has middle to somewhat poor reviews from Yelp in San Francisco at 2.9 out of 5 with 24 reviews. The Pissed Off Consumer site has a number of complaints leveraged against the site including especially issues with returns and refunds. The complaints appear to focus more on the online location for purchase than going there in person. You can find Sunglass Hat coupons at RetailMeNot, Groupon, and Promocodewatch.com.

Solstice Sunglasses reviews are actually pretty positive in terms of sites reviewing working conditions for employees, and some Yelp reviews that put some locations at around 3 out of 5. That isn’t to say that there are negative reviews, though, such as a few from Site Jabber that give it a real low rating at 1.1 out of 5, and some complaints at Pissed Off Consumer and Reseller Ratings. The Coupon Avengers site gives it a 4.5 out of 5 with a more pro review, however. Positive reviews praise the large number of options you have from top brands, and then you get free shipping. Others are happy about the 24-hour customer service options at Solstice which are essentially always active, with the only exception being holidays. Negative reviews complain that Solstice doesn’t have a try on option for in store or for the virtual variety.Apparently, there’s also an issue with changing orders online as well, since you can’t really do this once you’ve made it. You have to call them on the phone to change the order instead.

Amazon gets positive reviews from all corners, of course, since it’s one of the most popular sites in the world. In terms of sunglasses, many are well reviewed such as the Kockaround Classics or the Polarized Sunglasses for Fishing, that gets a 3.9 out of 5. However, generally, there are positive reviews all over the place for Amazon. generally. It tends to be one of the more well-reviewed sites on the Internet due to all the extra features it has that are fairly unique such as those that are related to customer service.

Overall, you’ll often be happier going to a physical store from Sunglass Hut as opposed to doing it through the online store, according to the reviews. Obviously, your mileage may vary, and there are plenty of extras you get through the online store, but there are plenty of negative reviews for it as well. Sunglass Hut also has a leg up on Solstice Sunglasses in terms of reviews since reports are that you can try on sunglasses at Sunglass Hut, but this isn’t usually the case at Solstice. None of these are going to be as well reviewed as Amazon, of course, or nearly as popular generally, although they will be more similar when it comes to that particular topic.

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