Comparing Avon Vs. Mary Kay in Cost, Quality and Service

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A review of the cosmetic and beauty products from both Avon and Mary Kay. The products they offer, service, prices and more.


Avon is a well known company that was founded in 1886. They are a direct selling company of many types of makeup, cosmetics, and beauty and health care products for women and men. Customers can buy Avon products through one of their representatives or from their online store. If someone would like to sell Avon products, they can become a representative.

Avon Products

Avon sells all types of beauty and healthcare products for both men and women. Their main product categories and products are:

  • Makeup: Eyes, lips, face, nails and toothbrushes.
  • Skin Care: Moisturizers, cleansers & toners, scrubs & masks, eye care, treatments, and travel sizes.
  • Bath and Body: Bath & shower, body, foot care, hair care, sun care, and insect repellents.
  • Fragrance: Perfume, body sprays, body lotion, shower gel, deodorant, and candles.
  • Jewelry: Bracelets, rings, earrings, necklaces, pendants, watches, fine jewelry, fashion jewelry, and spiritual jewelry.
  • Fashion: Apparel, footwear, handbags, and accessories.
  • Mark by Avon: Makeup, fashion, and jewelry.
  • Home: Dining & entertaining, cooking & baking, outdoors & gardening, scent shop, and décor.
  • Men: Fragrance, grooming, gifts & gadgets, and jewelry & watches.
  • Health and Wellness: Products like Boost, Glow, and Restore, including multivitamins and a handy vitamin finder.

They also have outlet and sales categories.

Avon’s Health and Wellness Promise

Avon promises the following on their health and wellness products.

  • Highest quality and naturally sourced
  • Non-GMO ingredients
  • No preservatives
  • No artificial flavors or colors
  • Created by industry experts

Avon Brands

Everything they sell is an Avon brand, and there is a great variety of their brands for customers to choose from.

Avon Shipping Rates and Policies

Avon offers free standard shipping on all orders of $40 or more in the continental United States, for orders under $40, there is a flat rate cost of $5.95.

Avon ships to all 50 states, but they cannot ship out side of the United States. Customers in the Caribbean and Guam can order Avon products through a representative.

Avon Return Policies

Avon will gladly refund your purchase within 90 days. Just print out the return label and return the product. The return shipping cost of $5.95 will be deducted from your return.

Avon Service

The biggest complaint with Avon is poor customer service. Customers are pleased with their product.

Avon Prices

Here is a sample of prices for Avon products:

  • Anew Ultimate Multi-Performance Night Cream - $21.99
  • Avon Foot Works Intensive Callus Cream - $7.00 and currently on sale for $4.99
  • Avon nutraeffects Ageless Eye Cream - $18.00 and currently on sale for $14.99
  • Ultra Sexy Lace Body Mist - $15.00


Mary Kay

Mary Kay was founded in 1964 and is similar in business to Avon, selling beauty products for men and women. Mary Kay also has representatives selling products, these representatives are called beauty consultants. Customers can buy Mary Kay products through these beauty consultants or online.

Mary Kay Products

Mary Kay sells the following product types:

  • Skin Care
  • Make Up
  • Body & Sun
  • Fragrance
  • Men’s Products
  • Gifts

Each main product category has different ways to search for the exact product you are looking for. For example, the Skin Care category can be searched for the following:

  • Concern
  • Skin type
  • Product type
  • Body part targeting areas
  • Collections

The Make Up category is broken into the following categories:

  • Cheeks
  • Eyes
  • Face
  • Lips
  • Tools

Mary Kay Brands

Like Avon, Mary Kay has their collections, and a good selection of their collections.

Mary Kay Shipping Rates and Policies

Mary Kay apparently offers free shipping with orders of $25 or more. They do not show shipping rates or policies on their website. You will see the shipping when you get to the checkout.

Mary Kay Satisfaction Guarantee

Mary states the following on their website, “If for any reason you are not completely satisfied with any Mary Kay product purchased from an authorized Mary Kay Independent Beauty Consultant, it will be replaced without charge, exchanged or the full purchase price refunded following its return to your authorized Mary Kay Independent Beauty Consultant or, if she is no longer active, to the Company with proof of purchase.”

Mary Kay Service

The main complaint is about the beauty consultants, this mainly deals with ordering and paying and never receiving the product. Some consultants were rude when asked where the customer’s products were. It might be best to buy online.

Mary Kay Prices

The following is a sample of Mary Kay products:

  • TimeWise Firming Eye Cream - $32.00
  • Energizing lotion for legs and feet - $11.00
  • Special-Edition Believe + Wonder™ Sail to the Moon™ Fragrance Mist - $18.00
  • Clear Proof® Acne System - $49.00

Avon vs. Mary Kay Conclusion

Avon appears to have more products to choose from than Mary Kay does. Because of this, there is a large variety of prices with Avon as compared to Mary Kay.

At first glance, it looks like Mary Kay has higher prices, but that is because Mary Kay sells a number of sets or packages of their products.


Julie Diana
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