Cell Phone Shop vs Cellular Outfitter: Online Cell Phone Stores Compared

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In today's world buying a new cell phone is only step one. Cases, chargers, and other accessories are needed to make sure your new phone is safe and works to its full potential. Cell phone stores like Cell Phone Shop and Cellular Outfitter are two great p

Cell Phone Shop

Cell Phone Shop started business in 2000 and their main headquarters are located in La Jolla, California. Cell Phone Shop sells cell phone accessories, computer accessories, tablet accessories, reader accessories, camera batteries and accessories for Apple products. You can call them at 1-866-381-1670, Monday through Friday.

Cell Phone Shop Store

Cell Phone Shop sells everything you need for your cell phones and more. You can search for the accessories you want by brand, cell phone carrier or products. You can also do a quick search by clicking on the brand and model number of your product. Their product categories are:

  • Tablets and Reader Accessories
  • Apple Accessories
  • Computer Accessories
  • Camera Batteries
  • Apple iPod/MP3
  • Toys
  • Flashlights
  • Eyeglasses
  • Gadgets

Cell Phone Shop carries accessories for all major brands of cell phones, tablets and readers including:

  • Amazon Kindle
  • Apple
  • Blackberry
  • HTC
  • LG
  • Motorola
  • Samsung
  • Sony
  • ZTE

You can also search Cell Phone Shop for cell phone accessories listed by the carrier such as AT&T, Cricket, Sprint, T-Mobile, Verizon and more.

Each item in their store will give you a description, Q&A, reviews and what products that item works with.

Low Price Guarantee

Cell Phone Shop offers a low price guarantee that they will have the lowest prices on the internet. If you find a lower price on the internet, they will match that price and deduct an extra 10% from your order.

Cell Phone Store Coupons

Cell Phone Shop Shipping Policy

Cell Phone Shop currently has free shipping coupons on their page. Their normal shipping rates are as follows:

  • A regular mail flat rate shipping and handling cost of $4.99 for all orders globally. Orders are shipped from overseas factories and delivery normally takes 6-10 days.
  • First class mail with a tracking number costs of $5.99 for orders shipped to the United States. This service is only available to U.S. customers.
  • FedEx Priority and DHL Express delivery is available to the continental U.S., Puerto Rico, Canada and Australia for $19.99 per order.
  • They also offer drop shipping.

Cell Phone Shop Refund Policies

Cell Phone Shop offers a 30-day money back guarantee. If you are not happy with the product, you can return it within 30 days of the purchase date for a refund (minus shipping charges) or an exchange. You need to contact them for a Return Authorization at customersupport@cellphoneshop.net and their return address.

Payment Methods

Cell Phone Shop can only accept payment by PayPal, Visa, MasterCard and American Express.

Cell Phone Shop Customer Satisfaction

Cell Phone Shop generally has good customer reviews. Nextag rates them 4.5 out of 5 stars with 184 positive reviews versus only 7 negative reviews. They are a member of the Better Business Bureau with a C- rating.

Price Grabber rates them 4.5 out of 5 based on 7,000 customer reviews with the following customer comments:

  • CellPhoneShop has everything I will ever need for an outdated cell phone!!!!!!!! The order is always right and I get my order in a timely manner. Recommend to all for their cell phone needs.
  • I recently bought 3 galaxy tab 2 computer leads (different types) as I couldn't find them anywhere else, including the samsung shop. They arrived in 3 or 4 days, 2 are in the proper sealed samsung packages, one just in a snap-bag, but as this is only a general connection lead, not a problem. I have been looking for an unlocked phone. They have one for under 50, but am now not sure if I should order it,even though there is a positive review for mobile phones.
  • Unbelievable prices on lightning cables for Apple products, took the gamble and they shipped quick, packed well and the cables work perfectly! I bought 10, wish I bought even more now!!

Most complaints concerned confusion about shipping prices not being shown clearly at the checkout. Other complaints included poor communication with delivery problems and customer service agents that were hard to understand.

Cellular Outfitter

Cellular Outfitter is located in Orange, California and has been in business since 2002. They have an inventory of over 30,000 cell phone accessories in stock.

Cellular Outfitter Cell Phone Store

Cellular Outfitter carries a great selection of cell phone accessories for all brands of phones including:

You can search their online cell phone store by brands or by their product categories:

  • Covers and Gel Skins
  • Cases and Pouches
  • Screen Protectors
  • Chargers and Data Cables
  • Batteries
  • Bluetooth and Hands Free
  • Holsters and Car Mounts
  • Wholesale Cell Phones

As you can see by that list, Cellular Outfitter carries any type of cell phone accessories you will need. You can also search by entering in your cell phone brand, model and category of accessory you are looking for.

Cellular Outfitter Low Price Guarantee

Cellular Outfitter offers a low price guarantee. If you find a price (product + shipping + tax) lower than theirs online at a competing cell phone store, email them the screen shot of the competing ad checkout to priceguarantee@cellularoutfitter.com or fax it to (714) 278-1932 attn: "CellularOutfitter.com Price Guarantee" and they will credit you the difference. This offer is good for 14 days after your purchase date.

Cellular Outfitter Shipping Rates

Cellular Outfitter ships their products via USPS First Class mail for $5.99 for the first item and an additional $1.99 per each additional item. They also offer expedited shipping that you can choose at the checkout where the shipping price will be shown. Cellular Outfitter does not ship outside of the United States or Canada.

Cellular Outfitter Return Policy

Cellular Outfitter offers a 90-day money back refund policy. If you are not satisfied with the product, you can return the item for a refund (minus shipping) or an exchange within 90 days of receipt. Before returning an item, you must first get a return merchandise authorization number (RMA) by emailing them at returns@CellularOutfitter.com.

Payment Methods

Cellular Outfitter will accept payment by PayPal, Visa, MasterCard, American Express and WU Pay. 

Customer Satisfaction

Cellular Outfitter has very good customer ratings and comments. They are an accredited member of the Better Business Bureau with an A+ rating and very few complaints. They are also a Google Trusted Store and have had more than 200,000 transactions with the following ratings:

  • 99.8% escalation-free orders
  • 12-24 hours to reply to emails
  • 99% on-time shipping
  • Less than 10 days to process returns.

ResellerRatings.com has given Cellular Outfitter a customer rating of 8.4 out of 10 based on 7,048 customer reviews. The main complaint was being sent products that did not work and having trouble reaching customer service.

Conclusion

Both online cell phone stores carry all types of accessories for cell phones for all brands of phones. Cell Phone Shop also carries accessories for tablets, camera batteries and gadgets. Cellular Outfitter has over 30,000 cell phone accessories in stock and seems to focus on cell phone accessories. Both have refund policies with Cellular Outfitter having the best with a 90 day return window and both cell phone stores have a low price guarantee.

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