Callaway Golf Preowned vs. GolfSmith vs. Worldwide Golf Shops: Preowned Golf Equipment Stores Comparison

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It is almost springtime and golfers are watching the snow melt and the greens turn green waiting for their next tee time. Maybe you have been thinking it is time to get some new golf clubs that you‘ve been interested in buying for a long time, but c

Callaway Golf Preowned

Callaway Golf Preowned is a certified preowned store that sells preowned golf clubs. Buying preowned golf clubs and accessories can save you between 10 and 25% at Callaway Golf.  In addition to their preowned clubs, they also sell new golf clubs and accessories.  Some of the brands of preowned golf clubs you can buy at Callaway Golf include:

  • TaylorMade
  • Titleist
  • Cleveland
  • Ping
  • Nike
  • Adams
  • Top-Flite
  • Cobra

Callaway Golf Preowned Customer Service

 You can call Callaway Golf Preowned customer service the following ways:

  • Call toll free at 1-800-826-6174 Monday – Thursday, 8 AM to 8 PM CT. Fridays, 8 AM – 5 PM and Saturdays, 9 AM to 3 PM.
  • Email them your question.

Callaway Golf Preowned Shipping Policies and Rates

Callaway Golf Preowned offers the following shipping methods and rates.

  • UPS Ground Services cost a flat rate of $9.95 within the continental United States.
  • UPS Second Day Air
  • UPS Standard Overnight
  • Shipping to Alaska and Hawaii are via UPS 2-3 day delivery.
  • Shipping to US territories and APO/FPO addresses is via USPS.
  • Shipping to Canada and internationally is via UPS International Express

Callaway Golf Preowned Return Policy

Callaway Golf Preowned gives you a 15-day money back guarantee. If you are not completely satisfied with your purchase, you can return it to Callaway Golf Preowned within 15 days of delivery for a full refund of the product price. Shipping and customization costs are not refundable. Before you return any item, you must first get a Return Merchandise Authorization number (RMA#), which you can get by calling 1-800-200-4726.

Callaway Golf Preowned also offers a 90-day in store credit buy back guarantee and a 90-day credit card buy back policy. The buy back policy will buy back your purchase at a fixed price that is determined at the time of purchase. For more information on the buy back policies, you can call 1-800-826-6174.

Callaway Golf Warranty

Callaway Golf Preowned has a 12-month warranty on their certified preowned golf clubs that they are free from defects. This is the same 1-year warranty you will get with any new Callaway Golf Preowned club purchase.


GolfSmith, located in Austin, Texas, sells preowned and demo golf clubs plus a full line of golf clubs and accessories. GolfSmith also has many retail stores in over 20 states. GolfSmith does not have as large a selection of preowned golf clubs as Callaway Golf does. GolfSmith currently has the following brands of preowned golf clubs in stock.

  • TaylorMade
  • Adams
  • Ping
  • Tour Edge

GolfSmith Customer Service

You can contact GolfSmith customer service the following ways:

You can call them toll free at 1-800-813-6897, Monday through Friday, 8 AM – 10 PM CT and Saturdays and Sundays, 8 AM to 6 PM.

If caddies are available for a live chat, the blue button in the header will read “Live chat available”.

You can also use their email contact form.

GolfSmith Shipping Policies and Rates

GolfSmith normally ships their products via FedEx whenever possible. They have the following flat rates for the continental United States.

  • FedEx ground - $6.99
  • FedEx 2-day air - $13.99
  • FedEx overnight - $21.99
  • FedEx does not ship to PO Boxes

GolfSmith also ships to Alaska, Hawaii, US territories, Canada, APO/FPO addresses and internationally.

GolfSmith Return Policy

GolfSmith allows you to return any item within 30 days of product receipt. You can return the items to any GolfSmith retail store or ship the item to their headquarters in Austin, Texas. The customer is responsible for shipping charges. You must send the original receipt with your return and the item must be in new and unused condition. For more information, please read their full refund policy.

Worldwide Golf Shops

Worldwide Golf Shops has several superstores in California, Connecticut and Hawaii plus other retail stores in California, Arizona, Massachusetts and Rhode Island. Worldwide Golf Shops carries a full line of golf clubs and accessories and you can also buy preowned golf clubs including.

  • Adams
  • Callaway
  • Cleveland
  • Cobra
  • Nike
  • Odyssey
  • Ping
  • SeeMore
  • TaylorMade
  • Titleist

Worldwide Golf Shops Customer Service

You can reach Worldwide Golf Shops customer service the following ways:

  • You can call them toll free at 1-888-216-5252
  • Send them a message using their contact form.

Worldwide Golf Shops Shipping Policies and Rates

Worldwide Golf Shops is currently offering free ground shipping for orders over $99 within the continental United States. Ping products do not qualify for the free shipping offer. Worldwide Golf Shops offers the following flat rates:

  • Ground - $6.99
  • 2nd Day Air - $19.99
  • Next Day Air - $24.99

Worldwide Golf Shops also ships internationally. For all new international customers, proof of credit card ownership is required. For more information, please see their shipping policies.

Worldwide Golf Shops Return Policies

Worldwide Golf Shops has a great return policy with their 90-day satisfaction return policy. If you are not totally satisfied with your purchase, you can return the product to Worldwide Golf Shops within 90 days of purchase. You will receive full credit towards the purchase of an alternate product.

There are exceptions to this policy, used and demo golf clubs do not qualify for this 90-day return policy. Worldwide Golf Shops does not specify what their return policy is for demo, used or preowned golf clubs. For more information, you can call them at 1-888-216-5252 or read their return policy.

Preowned Golf Club Quality and Condition Ratings

Whenever you buy used, demo or preowned products, you always want to know the condition of the used product and golf clubs are no different. Each company has their rating system for their preowned golf clubs.

Callaway Golf Preowned Quality

Callaway Golf Preowned breaks down their quality and condition ratings into the following quality ratings.

  • Outlet is the highest quality.
  • Like new
  • Very good
  • Good
  • Average

Callaway Golf Preowned ratings rate the quality of the grip, shaft, face, sole and topline/body.

Callway's excellent rating screens

GolfSmith Quality

GolfSmith does not explain their quality rating system as well as Callaway Golf Preowned does. GolfSmith lists the quality of the preowned or demo golf clubs the following:

  • Mint
  • Excellent
  • Like new

Worldwide Golf Shops Quality

Worldwide Golf Shops does not rate their pre-owned golf clubs into quality categories. With each pre-owned golf club, their statement is as follows, “This item may have some signs of cosmetic wear, but is fully operational and functions as intended.”

Preowned Golf Club Price Comparisons

It is not easy to compare prices since all three companies do not have the exact same golf clubs in stock at all times and any difference in the model makes a significant difference in price. Golf clubs can have the same name and model number and still be different. There are differences in the loft, shaft material, shaft flex and shaft length.

TaylorMade Premium Pre-Owned R11 TP Fairway Wood

  • The cost for this golf club at Callaway Golf Preowned in like new condition is $124.19.
  • The cost at GolfSmith in mint condition is $129.93.
  • Worldwide Golf Shops does not have this pre-owned golf club in stock at this time.

TaylorMade R11S Fairway Woods

  • The cost for this golf club at Callaway Golf Preowned in very good condition is $146.69 for the 5 wood and $142.19 for the 3 and 7 wood.
  • GolfSmith does not have this golf club in stock at this time.
  • The cost at Worldwide Golf Shops is $169.99.

Callaway RAZR Hawk Driver

  • Callaway Golf Preowned currently has 33 different variations of this golf club in like new to average condition that cost between $80.00 and $175.00.
  • GolfSmith does not currently have this preowned club in stock.
  • The cost at Worldwide Golf Shops is $99.99 for a 9.5° driver.

Callaway RAZR X Forged Irons

  • The cost at Callaway Golf Preowned ranges from $396.89 to $566.99 depending on the condition and other golf club variables.
  • GolfSmith does not carry this package.
  • The cost at Worldwide Golf Shops is $699.99.

Callaway Org 14S Cart Bag

  • The cost at Callaway Golf Preowned is $179.99.
  • The cost at GolfSmith is $199.99.
  • The cost at Worldwide Golf Shops is $199.99.


As you can see, the types of used and preowned golf clubs can vary widely at each store. If you cannot find what you are looking for at one golf store, you should be able to find the product at one of the other stores. Callaway Golf Preowned carries the most preowned products while GolfSmith has more new golf products and Worldwide Golf Shops has a good mix of both new and preowned golf clubs and accessories. When comparing prices for golf clubs, you do have to pay attention to all of the different variables with each type of golf club and the rated condition of the preowned golf clubs.